Crooked and cheaply made clothing. I wanted to returned a dress within two weeks that cost $500, they said I was only entitled to five dollars back given what was within two weeks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Signed up not really for the cash back but just to get help finding a place. Got paired with Debbie who took notes and then delivered me matches that were nothing like the notes and then shared with... See more
More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *W... See more
With this being my first time working with an apartment finder company, I honestly loved my experience with Lighthouse. Gabby did such an awesome job helping me find a new apartment. It took some time... See more
Company details
Written by the company
Lighthouse is a next-gen rental site. Find exclusive apartments that pay to have you and get monthly cash back.
Contact info
San Francisco, United States
- 4243177780
- hello@lighthouse.app
- lighthouse.app
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy and helpful service
Very easy and helpful service. They made it convenient for me to find an apartment I like. The whole process was smooth and transparent, and the cash back allowed to me hire movers!
Lighthouse gave me an excellent…
Lighthouse gave me an excellent service! They helped me find what I needed and sent me the cash the next day after signing my lease! They are awesome!
Loved the process beginning to end
They say you get what you paid for, but I paid $0 for these services and they were excellent!! I loved the process and Ansley was a charm to work with, especially considering the obstacles and inconveniences that got in my way, she was still extremely helpful.
Shelbi ROCKS
Shelbi did an AMAZING job working with me to find the perfect home. She truly listens and puts her all into providing her clients with the best service possible. The entire experience was a breeze and made my search so effortless. On top of the amazing experience, I also got cash back once I signed my lease & that was the icing on the cake!
It was a great experience to work with…
It was a great experience to work with Shelbi in helping me to find an apartment. Thank you so much!
Lighthouse made it so easy to find my…
Lighthouse made it so easy to find my new place. They helped with everything from beginning to end
Super easy, incredible experience
The apartment location specialist Sydney was incredibly helpful and kept in touch through the whole process. When I first started I thought it was too good to be true to get the help AND get cash back. I am so glad I went through the process and I would definitely use this service again when I move.
A solid referral!
Lighthouse was a referral from a business partner. Alan went out of his way to be a great resource for connecting me with a loft that’s the perfect fit. Thanks a ton!
They are amazing at this
They are amazing at this. 10 out of 10 would definitely recommend
A Lighthouse, literally.
I needed immediate help out of the situation I was in, which is the reason for me moving. When I contacted Lighthouse they made the experience of finding an apartment the easiest and fastest I’ve ever experienced. The interface for the apartment search is very user-friendly and was tailored to my needs. Communication is 100% and Gabby went above and beyond to reconcile any confusion that arose regarding my Leasing Office, which was resolved in the same day. Will definitely recommend to anyone I know looking to move.
Thank you
Thank you for your kind assistance,I plan on using Light House in my future move
Incredible Service, Wow
Wow, let me tell you! This is one of the best life hacks when apartment shopping! This was my first time using an apartment locator! The lighthouse team was awesome! First of all, the process was easy, so smooth, and every apartment shopper needs to know about them! Also, I had the most excellent customer service from their team (Especially working with Ibi), they had great communication and made the entire process a breeze! Third, I’m now in my new home, loving the place, and I just got a cash back reward for letting them do the heavy lifting for me! Win win all around, let me tell you! Thankyou Lighthouse team, I will be referring you to EVERYONE
Yes! Best Service I Never Knew Existed
More. Than. An app. They assign a rep, and HER SUPERHEROIC EFFORTS made an already 5-star apt search system into a full-blown service. 10/10 recommending to you now. Vital for finding an apartment. *With Lighthouse, I found a ton of good places -- and the friendly person they assigned also called dozens of apartment offices, asked all the questions and whittling our list of 30-something to 10 good options and 3 amazing ones. Especially in the changing rental market, Lighthouse is the missing piece in the complex apartment finding market.
Definitely recommend Lighthouse
Had an overall great experience with Lighthouse's services. I initially had a difficult time getting in contact with someone, but as soon as they replied their agents were incredibly responsive and answered all my questions. They were on top of the entire process and gave me reminders throughout the journey. I just received my bank transfer of $750 and can't thank Lighthouse enough! Definitely recommend
Alan ane Faith were so helpful and did…
Alan and Faith were so helpful and kept their word! Faith was fast with responses and pulling apartment information for me. I changed my options a few times this month and faith always maintains the same helpful energy. Best apartment locator I’ve had so far! Highly recommend!
Great Team work Thanks Gabby
Gabby and her team are very nice, and fast with responses and pulling apartment information for me. I changed my criteria a few times this month and each time Gabby have me the same refreshing and helpful energy. I appreciate it so much!!!
They were so helpful and did exactly…
They were so helpful and did exactly what they said they would do and kept their word! Best apartment locator I’ve had thus far! Highly recommend!
I was tired searching for apartments in…
I was tired searching for apartments in Dallas as foreign national. Sydney was god sent and helped me with a list of apartments exactly as per my requirements. Moreover, she was available to help me beyond her work hours. I live in an amazing apartment and wouldn’t be without her.
Best help ever
Best help ever. Will never use anyone but lighthouse again.
A pleasant experience very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








