Keepgo Reviews 1,268

TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

First Time doesn t work The customer service are great but not fast everytime sometimes you need to Wait for a solution Second doesn't works it was a mistake from keepgo and they fix it for... See more

Rated 5 out of 5 stars

switched from chtr mobile which has to be hands dow the worst cell provider in the entire world!!!! only needed some data as most of my use of my android phone is on wifi. Bought 1GB of data from Keep... See more

Rated 5 out of 5 stars

KeepGo is the most supportive company in the eSims industry available. They are very quick in response and very generous in giving support. Thank you KeepGo.

Rated 5 out of 5 stars

Fantastic service. Got a Ubiquity UMR-Ultra-US to use with a North American lifetime data only plan. Only hiccup I had in the setup was that I didn't have Roaming enabled on the router, which Ndifre... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service
  6. Wi-Fi Spot

Written by the company

Keepgo provides mobile data services to people all around the world: in the USA, Canada, the Netherlands, Germany, Europe, Asia, Australia, and more to come. Prepaid cellular plans with no contract or any extra fee, privacy IP address, a few top networks per country for the best coverage, pay-as-you-go data plan or flexible unlimited monthly plan—these are features you are going to love. We developed data sim cards, mobile WiFi hotspots and eSIMs right for you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

No expiration of data

For me, its great that there's no expiration. I don't use that much mobile data, but I want to have them at disposal whenever I need.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy setup and what seem to be the best price bundles on physical SIM!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and clear

From the beginning they're clear about the IP country provider. For me this was really important because with Hong Kong providers you are not able to use Android Auto.
I needed some help with customer service and Ndifreke was reliable and quick, in 10 minutes and after 2 mails everything was solved.

12 August 2025
Unprompted review
Rated 4 out of 5 stars

This is how you escape your neighbourhood mobile carrier's price gouging.

If you're trying to escape ridiculously overpriced cellular plans that offer very little, Keepgo is how you do it. Get yourself a VOIP service, port your phone number, use wi-fi most of the time and use a Keepgo data sim for when you're out and about and need to make a call or send a text.

There was a slight mix-up at the beginning (they configured my sim for Europe instead of North America) but that was solved with a support request.

There's a bit of extra latency because the data is routed through Poland, but overall the speeds really aren't too bad (I clocked ~20Mb/s on a speed test).

If you're not the type of person who absolutely must have that TikTok video on while you're on the bus, then this is a really good way to ditch your mobile carrier and get back to paying reasonable rates for mobile service. A couple gigs of data should last
months if you only use it for on-the-go communication.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

It all worked as expected

It all worked as expected

There was a hiccup with shipping the SIM card with the proper plan, but this was quickly resolved. The SIM card works great in my application. The plan is excellent and inexpensive.

5 August 2025
Unprompted review
Rated 4 out of 5 stars

Pretty good.

I just finished setting it up, and it seems pretty good. It was just a bit complicated and took me a few hours.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Best eSIM in the market

So happy with bought eSIM, very easy to install, I had connection problems when I arrived and their IT support was very quick and kind

15 June 2025
Unprompted review
Rated 1 out of 5 stars

They blocked my SIM card and removed my 3 gb balance.

They blocked my SIM card line and removed my 3gb balance. I will never go with this company again. Their customer service was terrible and I feel cheated.

Update: in response to keepgo, my account was not credited the data, it was wiped out. I have the screenshot to prove that my data is now sitting at zero. I asked how I can fix my issue and was told by your customer service rep that I had to buy a new sim card so that's another $67 usd including the $14 shipping!

27 July 2025
Unprompted review
Keepgo logo

Reply from Keepgo

Hi Carrie,

Thank you for your feedback, and we would like clarify the situation regarding the SIM card data.

To ensure the security of our customers, if a physical SIM card is reported lost, the data associated with that card is credited back to your account and the line will be blocked. This measure is in place to protect our customer and ensure that the unused your data cannot be accessed by anyone who might find the lost card. We take the security of our customer's account very seriously, and this policy helps us safeguard your information.

If you have any further questions or concerns about your account or the process, please contact our support for more information and assistance. 
Best regards,

Rated 5 out of 5 stars

Great products and awesome customer service!

I have been using keepgo for about 2 years for my trips to China, Japan, Europe and Mexico! The eSIM works perfectly in countries I traveled! The service team is great! They helped me transferred my old eSIM to a new device without any hassle! Really recommend their products!

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Great option for traveling

The flexibility to use this for traveling to different countries makes it far more flexible and ultimately more cost effective than an e-sim that's locked into a specific nation. It's only my first day using it but it's been a great option for data while traveling - especially since the data allotment doesn't run out when my trip is done. I can keep using Keepgo for years into the future.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Very useful to keep data package for…

Very useful to keep data package for most of the world. Also agent helped me to move my data plan to a new phone very quickly and smoothly. I recommend keep go service for travelers or someone who wants extra data package in your phone.

23 July 2025
Unprompted review

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