Spam city. Get calls every day. Ask to be removed- ignored. Has to be laws regarding this sort of daily harrassment.
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I had a really great experience with John B today. I called in to cancel since I wasn't able to send more than 10 documents (20mb) online. I called in for assistance, was was able to get my issue res... See more
Company replied
Please think about another company before you go this this one ! I trusted them with my free phone number and they subcontracted the line out to third party cowboys!! My line has been down... See more
Paid for my account, took 3 phone calls, lots of confusion Went ahead and paid for a whole year to get a better deal. Then, sent 1 fax, and received no confirmation. Tried again, no conformat... See more
Company details
Information provided by various external sources
J2 Global is a leading Internet information and services company consisting of a portfolio of brands including IGN, Mashable, Humble Bundle, Speedtest, PCMag, Offers.com, Spiceworks, Everyday Health, BabyCenter and What To Expect in its Digital Media business and eFax, eVoice, iContact, Campaigner, VIPRE, IPVanish and KeepItSafe in its Cloud Services business. J2 reaches over 180 million people per month across its brands.
Contact info
700 South Flower Street, Suite 1500, CA 90017, Los Angeles, United States
- j2global.com
Reply from J2 Global
Hi Jim
Super happy to read John B was very helpful and that he was able to support you today, If we can ever help you in the future or you need any further assistance you know where we are. Many thanks also for taking the time out of your day to leave us such a positive review, we very much appreciate it.
Many thanks
J2 Global
John B was very knowledgeable
John B was very knowledgeable, kind, and helpful!
3 March 2020
Unprompted review
Reply from J2 Global
Hi Michelle
Really appreciate the stellar review and feedback, we will be sure to let John know how knowledgeable, kind, and helpful he was. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
John B from erecptionist was very…
John B from erecptionist was very helpful in helping understand a query I had regarding invoices, he went to extra lengths to get me the information I needed to understand there was actually no issue with the invoice, but also helped me understand extra features that were available on my account which were very useful...Really good job dude!
3 March 2020
Unprompted review
Reply from J2 Global
Hi Simon
Tremendous feedback and review, thanks a million for taking the time to share. We are so happy John was on standby to help you on the day and help sort everything out for you, we will let John (aka the dude) know how much of an excellent job you thought he done. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
The phone conversation was pleasant &…
The phone conversation was pleasant & very well to understand.
He was kind & friendly plus very helpful.
I had tried several times to login & he did it for me & assisted with password setup.
29 February 2020
Unprompted review
Reply from J2 Global
Hi Carlotta
That's awesome to read about your pleasant conversation and we thrilled your issue was resolved in a friendly and helpful manner. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
I had a really great experience with…
I had a really great experience with John B today. I called in to cancel since I wasn't able to send more than 10 documents (20mb) online. I called in for assistance, was was able to get my issue resolved. He even stayed 30 minutes after his scheduled shift to assist me which really meant a lot. SUPERIOR service today!
28 February 2020
Unprompted review
Reply from J2 Global
Hi Ashley
We are super happy that you had such a wonderful interaction and are delighted to read about your superior experience that you had with John B, he is an asset to our company and we know he will be even happier to know he helped you. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
John B
John B. was courteous and quick to remedy my problem with more than satisfactory results. Thank you John B.
28 February 2020
Unprompted review
Reply from J2 Global
Hi Equitypoint Management Inc
Brilliant review and thanks for sharing your kind words regarding how great John B was, we will be sure to let him know you left a review, it will make his day to know he helped. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
Better Phone Support Than Anyone Else
I signed up to send one fax quickly as it was the middle of the night and it needed to be there tomorrow. Afterwards I wanted to close my account, fax completed, and it was easy and stress free. The staffer spoke perfect English and was very helpful.
21 February 2020
Unprompted review
Reply from J2 Global
Hi Christian
Thanks a million for your wonderful feedback and review, its greatly appreciated and we are so happy we were able to help you out with your faxing needs and that you got such a great experience both with the product and our support staff too. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
Very helpful staff
Very helpful staff. I spoke to Josipa and she resolved my query efficiently!
21 February 2020
Unprompted review
Reply from J2 Global
Hi Kappy
Delighted to read your feedback about our happy staff, this is fantastic and music to our ears. We are also happy you had such a great experience with Josipa too and are thrilled that she resolved your query so efficiently. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
Reply from J2 Global
Hi Mirko
Thank you so much for your excellent review, we are so happy you like our company and really appreciate you taking the time to let us know how excellent you think we are. If you ever need anything in the future please feel free to let us know.
Many thanks
J2 Global
Please think about another company…
Please think about another company before you go this this one !
I trusted them with my free phone number and they subcontracted the line out to third party cowboys!!
My line has been down for nearly 4 days causing serious harm to my business!!
They have cut of my life line and they don’t care !
They blame a third party and have left me thousands of pounds out of pocket .
They suggested a new number but no suggestion of how to change the number on all of my vehicles and adverts .
I’m loosing sleep and business as they go home at 5pm leaving me to worry as to how I will survive tomorrow.
If you value your business, don’t use them .
Find a company who use a well known and secure carrier .
If my number isn’t up and running soon , I might have to close my doors .
Value your business
They don’t !!
5 September 2019
Unprompted review
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