I use Icedrive mainly to store photographs. The software is easy to use and the photos can be accessed quite quickly from different devices. However, there is a major issue with upload and caching. Up... See more
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Next-Generation cloud storage with Icedrive. Get started right away with a massive 10GB free space.
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United Kingdom
- icedrive.net
No history of asking for reviews
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Replied to 64% of negative reviews
Typically replies within 2 weeks
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Deactivated accounts without warning
I opened 4 different ice drive accounts using 4 different e-mail addresses. I used the different accounts for different genre's of my photography. After using the account for storage for a few months, they deactivated my accounts with no warning. I wouldn't go anywhere near this website.
Just started using Icedrive and it’s been quite impressive
Just started using Icedrive and it’s been quite impressive. Large files load fast, and switching between devices feels easy and hassle-free.
Reached out to their support regarding…
Reached out to their support regarding storage expansion and got a response within minutes. The explanation was clear and felt genuinely helpful, not robotic.
Every few months
Every few months, It seems to roll out updates that improve performance or usability. What I like is that it still stays simple. Good to see the platform being actively maintained.
Got Icedrive to store a mix of personal…
Got Icedrive to store a mix of personal and work files, and it’s been quite convenient so far. I don’t have to worry about space on my laptop anymore. Sharing files with friends or colleagues is easy, and the app itself feels clean and easy to use.
Handling big project folders used to be…
Handling big project folders used to be a mess for me, but using Icedrive as a mounted drive made things a lot easier. Files open without much delay and it doesn’t slow down my system while uploading. I also switch between two devices often, and it’s been pretty seamless so far. Setup was quick and the interface is nice and clea
I switched to Icedrive mainly for…
I switched to Icedrive mainly for privacy reasons and it’s been a really good experience so far. The UI feels modern and smooth, which makes it easy to use daily. Speeds are generally solid, and even when uploads need a quick retry occasionally, it’s been reliable overall.
Critical data loss due to notification system failure - No support response
I lost 85GB of data because Icedrive’s notification system sent contradictory warnings (1/5 followed by 1/3 alerts), making it impossible to determine the actual deadline. I have provided full PDF evidence of these system errors, but support has gone silent. For a company that claims 'Privacy is their Passion,' their lack of data integrity and professional support is alarming. I am currently preparing a formal escalation to the UK Information Commissioner's Office (ICO) regarding this failure in transparent data handling.
UPDATE (April 16, 2026): I appreciate the honesty in admitting that your notifications weren't clear. But let’s be direct: receiving a 1/5 warning and then having the system jump to a completely different logic without finishing the sequence is a critical communication failure. This isn't just "user confusion", it’s a system error that left me flying blind.
As a professional who trusted your platform, I have to ask... How am I supposed to take the right action if the rules change mid-stream?
I welcome your offer to take another look at my case. Losing 85GB due to a messaging design is unacceptable, but I’m confident that a company that values privacy and integrity as much as you do will find a way to make this right. I look forward to your update.

Reply from Icedrive
Best low-cost option for Linux
We switched to IceDrive because we chose to upgrade the company's computers to Linux Deepin. IceDrive gives us all the necessary support. (We used to have iDrive)
good affordable cloud service
i use it for some quite time, bought 2tb premium, probably will buy lifetime in the future if they have sale

Reply from Icedrive
I am extremely disappointed with…
I am extremely disappointed with Icedrive.
I own two lifetime plans (10TB and 5TB), which makes this situation even more frustrating. Despite being a long-term paying customer, the service is far from reliable.
The main issues:
WebDAV simply does not work properly for uploads. This is a critical feature for advanced users, and support has clearly stated they “cannot do anything about it,” which is unacceptable.
The Windows 11 Pro app constantly fails during uploads, showing multiple random errors.
Uploads are extremely slow and unstable, even with a high-quality internet connection.
Support keeps asking for screenshots repeatedly, even after I have already provided them multiple times. It feels like they are just delaying instead of solving the issue.
I am not a beginner user — I have years of experience working in IT. I have tested everything on my side, and the problem is clearly with their service.
It is very concerning that a company selling lifetime storage plans cannot provide stable upload functionality or proper technical support.
At this point, I cannot recommend Icedrive to anyone who needs reliability, especially professionals.
Tiago Montagnini

Reply from Icedrive
N-icedrive - does everything I need and lots of space for all my files
So far so good - easy to set up and use icedrive on my Android phone and Windows PC. Feels good not having to rely on GoogleDrive and OneDrive quite so much. The interface is polished and easy to navigate.
I opted for the lifetime plan and think I'll get my money's worth in the long run.
Until 0 problems with a lifetime plan.
Until now 0 problems with a lifetime plan.
Borderline usable
The upload and download speeds are awful. The only access is through the icedrive app, no webdav, no nothing, only the shitty slow app.
The capacity is there and the price is good but the access is terrible.
Don't expect this to be a usable daily cloud storage, it is only suitable for rarely accessed backups.

Reply from Icedrive
I joined Icedrive 2+ years ago and have…
I joined IceDrive 2+ years ago and have remained a customer, both with work and personal accounts ever since. The interface is simple and easy to use and is not arranged with option tabs in every which corner. The layout is easy to navigate. IceDrive has been affordable for me and the service, overall, is entirely sufficient; the login and logout process is quick and the vast majority of times, or reliably, the account page loads fast. The search feature goes across the entire file system into subfolders and entire folders can be down or uploaded, as opposed to having to work a folder tediously one file at a time. Recently, I experienced an account access problem and IceDrive responded quickly and helped resolve the matter.

Reply from Icedrive
Nearly tripled their prices, not happy
I love the product and been with them for 3 years now, however they nearly tripled their prices from 2025 to 2026. I really want to side with the underdog but I feel they are pushing it. Will cancel my subscription and look for something else .

Reply from Icedrive
So far so good
So far so good. Maybe pricing could be more agressive to convince me to stay
My Preferred Cloud Storage
Icedrive is a cloud storage service that lets you store, sync, share, and back up your files online — similar to services like Google Drive or Dropbox — but with a focus on simplicity, privacy, and competitive pricing.
Great service
Great service, just wish it was easier to get files in and out. But my files are secure :)
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