PANAAZ FASHION LTD Reviews 889

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, good value, and perfect fit for various devices. Many people appreciate the prompt and efficient delivery service, often receiving their orders quickly and with tracking updates. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. However, some customers also noted occasional issues with product sizing, where the item received was too small. A few other people also felt that the color of the product received did not match the online description, or that the magnet in the clasp was weak. There were also isolated reports of poorly made cases with functional defects, such as blocked charging ports or volume buttons.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, fit, and value. Many... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers consistently note positive experiences with quality, describing products as neat, robust, and... See more

Price

People report positive experiences with price, consistently finding products to be very reasonably priced and... See more

Order

Reviewers highlight positive aspects of order, noting that items were easy to identify and order online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very pleased with the product (good value and quality) and with the customer service. Intially the phone wallet did not fit the phone (too small). Customer service sent me a replacement but it was... See more

Company replied

Rated 5 out of 5 stars

Have bought before and always efficient fast delivery. Great quality item, super value, lovely choice of colours to choose from. Am planning to purchase again shortly. Great seller, highly recommend... See more

Rated 5 out of 5 stars

This is an excellent product, well made and even had an unexpected "screen" to protect your credit cards etc., This is probably the third one I have had and will continue with this product as and when... See more

Company replied

Rated 5 out of 5 stars

Good quality product, nicely made for a good price and promptly delivered. Only slight issue was that the colour I ordered was out of stock but they contacted me promptly and we agreed a different co... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

iCatchy is the brand name marketed by PANAAZ FASHION LTD which is one of the top sellers of mobile phone cases, covers and accessories. The company is registered in the UK and ship its products across all the USA, the UK and Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

889 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Order not supplied awaiting refund.

Although the item was in stock when ordered, I later received an email to say the colour I ordered was not available, despite this payment was taken on my credit card. I have since cancelled the order and requested a refund. I have not had a reply to my email.

17 August 2023
Rated 5 out of 5 stars

Hi sorry for this late review.

Hi sorry for this late review.
I've got to say at first i was a bit sceptical about such a small thing holding so much information, but i have to say i am blown away with this product, it has opened up worlds on my tablet that only had 32 gb, so this is a thumbs up from me guys, and thank you very much for such a great price.
Cheers.

10 August 2023
Rated 3 out of 5 stars

Notification email much needed!

The product arrived within two business days. However, when my online payment was completed, it would have been nice to receive a notification email. I was left wondering whether my order had been processed or not!

14 August 2023
Rated 1 out of 5 stars

Disappointing

Ordered a phone case for a Sony L4 which turned out to be a waste of money because it didn't fit the phone properly so I can't use it.

3 August 2023
Unprompted review
Rated 3 out of 5 stars

Case

Did not like the slit on the front of the case, prefer case without it, the price was good.

27 July 2023
Rated 2 out of 5 stars

No communication

I ordered though the icatchy.com website. Good price but no confirmation that order had gone through, in fact no communication at all. The 'Contact Us'on the website didn't work and I thought I had been scammed but then the item arrived. Only communication from website has been a request for review. Strange!

23 July 2023

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