I'm very pleased with the product (good value and quality) and with the customer service. Intially the phone wallet did not fit the phone (too small). Customer service sent me a replacement but it was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have bought before and always efficient fast delivery. Great quality item, super value, lovely choice of colours to choose from. Am planning to purchase again shortly. Great seller, highly recommend... See more
This is an excellent product, well made and even had an unexpected "screen" to protect your credit cards etc., This is probably the third one I have had and will continue with this product as and when... See more
Company replied
Good quality product, nicely made for a good price and promptly delivered. Only slight issue was that the colour I ordered was out of stock but they contacted me promptly and we agreed a different co... See more
Company details
Written by the company
iCatchy is the brand name marketed by PANAAZ FASHION LTD which is one of the top sellers of mobile phone cases, covers and accessories. The company is registered in the UK and ship its products across all the USA, the UK and Europe.
Contact info
Unit 2, 29-31 Frognal Avenue, HA1 2SG, Harrow, United Kingdom
- 07878266824
- sales@panaazfashion.com
- icatchy.com
4.8
Excellent
889 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The colour I ordered was purple but the…
The colour I ordered was purple but the colour I received was not as advertised. Most unsatisfactory.
26 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
The case is just what I need.
The case is just what I need and the cost of P&P made me smile. Even better, delivery was fast!
20 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Easy to order online quick response to…
Easy to order online quick response to order and fast delivery date with regular updates to assist tracking. Pleased with quality of items I ordered. All round good service
18 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Great customer service
Great customer service. The colour I ordered wasn't avaliable they contacted me straight away with other options and sent the next day.
15 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Excellent product and price
Excellent product and very good match to the onscreen colour shown. Very good delivery time and the price was very good too. Lots of very goods! Thank you
14 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Good selection
I was able to purchase a cover for a Motorola, which got delivered very quickly and free of charge!
11 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Phone protector
Ordered a phone case from their website. It was delivered by Royal Mail a couple of days later.
14 August 2025
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
Reply from PANAAZ FASHION LTD
Thank you so much for your wonderful review! We're thrilled to hear that you loved our product. Your support means a lot to us iCatchy and we look forward to serving you again.
iCatchy.com
STAY AWAY FROM THEM!
Just after ordering a phone case, I sent an email asking to cancel my order as I did order the wrong item. No reply. I did try to use their online form, but ... there is a technical error. The online form does not work. I did send a second email. No reply. They charge me 7.99 as a shipping fee, even though my address is withing UK. There is no phone number to contact them. STAY AWAY FROM THEM!
6 February 2025
Unprompted review
When things go wrong.
Bought 2 phone covers. Wrong model number, entirely my fault. Sent them back and received the correct covers 3 days later. Excellent service.
17 August 2024
Unprompted review
Ordered a phone case at 1515 one day…
Ordered a phone case at 1515 one day and it arrived Royal Mail next morning. Brilliant service and a great price.
14 March 2024
improve you delivery time.Still waiting…
improve you delivery time.Still waiting for our delivery
26 February 2024
Oppo phone case
Easy to order. Good price. Range of colours. Value for money. Ordered another one.
13 February 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.