Hisense France Reviews 

758
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TrustScore 1 out of 5

1.1

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Rendre abordables les designs Premium et les dernières technologies (ULED, UHD, 4K, incurvé, multi-portes, américain, combiné, froid ventilé, Nano Fresh, 4G)


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TrustScore 1 out of 5

758 reviews

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142 reviews in the last 12 months

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Rated 1 out of 5 stars

HISENSE DO NOT HONOUR THEIR OFFERS!

Purchased a new ‘Hisense’ oven from ‘Boulanger’.
The oven had an offer on it, that once purchased you would receive €100 cash back.
My oven cost €450, so I went ahead with the purchase, and was informed by the assistant in the store that ALL I HAD TO DO was go on the ‘Hisense’ website and claim my cash back by uploading the receipt and the ovens serial number by taking a photo graph of the information in the oven.
I did this, and 3 weeks later was told by ‘Hisense’ that I could not get the cash back as I did not have a detailed invoice!!
Absolutely furious!
They do not honour their offers, avoid or insist on a detailed invoice, which I can imagine’Hisense’ will have another trick up their sleeves to avoid paying out!
Will not be purchasing anything else from them!
And to add insult to injury, ‘Boulanger’ did not deliver, install and take my old appliance away on the set delivery date.
I had to contact them, to be told that they had “Made a mistake” on the delivery date, and could not deliver until the following week!!
As I desperately needed the oven I then had to arrange a friend to pick up my oven from them, and install it for me.
I’m still stuck with the old oven which is now in the garage!
Thanks so much ‘Hisense’ and ‘Boulanger’!

11 April 2026
Unprompted review
Rated 2 out of 5 stars

customer service non existant...!

bought a dishwasher from Hisense. Very wobbly and the only way to secure is by drilling into neighbouring cabinets and even then the screw went through so didn't secure. Also only one cabinet to attach to as d/w was at end of a run. Having to box it in at back to stop it from moving when closing door. Customer service is crap... Tried to ring twice and answermachine said to call back. Left message on contact screen 5 days ago and noone called me....

13 August 2019
Unprompted review
Rated 3 out of 5 stars

Hisense tv

I was dubious about buying a tv from this company as I had never heard of them the tv has proved it's worth however the remote is crap. Doesn't respond well with constant use.. have to reset the tv too regularly. Not sure of the 4k facility as the picture looks just the same whether watching 4k or ordinary 780p

30 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service lost my remote for my hisense 49inch tv and they had no problem in sending me one out

23 January 2018
Unprompted review
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