Guardian Of Time Reviews 

1,429
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional service, noting that staff members communicate quickly and provide clear, helpful updates throughout the entire purchasing process. People are also very pleased with the product quality, describing gorgeous watches that arrive securely packaged, brand new, and exactly as described. Some reviewers were not happy with unexpected delivery delays or extended shipping times caused by various external factors. A few other people also felt that waiting longer than initially expected for their items to arrive was quite frustrating. However, many consumers still appreciated the responsive communication when sorting out these shipping issues.

What people talk about most

Product

Consumers find product to be exceptional, expressing deep satisfaction with watches that arrive brand new,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, secure shipping and... See more

Service

Users describe positive interactions with service, highlighting quick responses, polite communication, and... See more

Quality

People report positive experiences with quality, highlighting that watches arrive brand new, perfectly... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast communication, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent as always seller. The watch I ordered arrived in perfect condition with just a slight delay. Very good communication. I underline the fact that the watches are always delivered the next day... See more

Company replied

Rated 5 out of 5 stars

Overall pleasant experience. They always communicated quickly and watch was delivered within the specified timeframe. I was only a little surprised that shipping the watch cost over a week after purch... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've purchased a watch from Guardian of Time. For the second time, I'm very satisfied with the thorough, professional, and friendly service. I also managed to agree on a price... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from start to finish. Delivered a little later than initially planned but the reason for the delay was communicated clearly and updates provided. The watch is a thing of beauty... See more

Company replied


Company details

  1. Watch Store

Written by the company

Guardian Of Time was founded by true lovers of exquisite luxury watches, encouraged collectioners that devoted themselves in building a path where customer’s demands and expectations meet together. The unique approach was manually designed to satisfy the customer from the moment he requests his special piece to the final delivery. Guardian Of Time is an online-based watch boutique with vaults and offices all around European Union. We mainly focus on luxury watches giving priority to such brands as Patek Philippe, Rolex, A.Lange & Söhne, Audemars Piguet, Omega, Hublot, Breitling and other leading figures from Swiss watch-making. Among other respected watch dealers we outstand both with our rewarding price range and the service that we deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,429)

158 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unworn Omega, exactly as described

Bought an Omega Aqua Terra from Guardian Of Time via Chrono24 in August 2026. Sergio answered every question directly before I ordered, and the watch matched his answers: unworn, full set, warranty card dated 08/2026 and stamped by an authorized dealer. Insured delivery to Croatia arrived in about three weeks. An independent watchmaker confirmed it genuine. Well below my local dealer's price, with the full five-year warranty. Would buy again.

21 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Good service and excellent price

It took a little bit more time than usual to send the watch, but the offer was too good for a top watch like this. Overall, very good experience.

22 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Professional service, authentic watch, and lightning-fast FedEx delivery

I purchased an Omega Seamaster Aqua Terra (ref. 220.10.34.20.03.002) as a birthday gift from Guardian Of Time and my experience was very positive.The communication with Merilin from the team was professional and clear. Right after the payment, I was informed about the 2-week sourcing timeframe. The shop strictly follows EU tax regulations and requested ID verification for accounting purposes, which underscores their legitimacy. Once the watch was sourced, it was shipped via FedEx and arrived from abroad in less than 24 hours, just in time for the birthday. The packaging was very secure and well-done. The watch is brand new, exactly as described, with a fully stamped international warranty card. The pricing was very fair. I highly recommend Guardian Of Time!

22 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are glad that you are satisfied with your purchase. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Can highly recommend

Feedback was always given within an hour and they checked on me every step of the way. It was a truly great experience buying from Guardian of Time. Can recommend 100%.

21 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very good company with competitive prices

Very good company with competitive prices. Good communication, fast response. Fast and secure delivery.
I recommend Guardian of time for everyone who wants to buy a good quality watch for a very good price.

16 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Everything was great!

Everything was great—from the initial communication and feedback to the delivery service. Everything went flawlessly from start to finish. A huge thumbs up for such impeccable service overall! Highly recommended!

11 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that all was fine. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Excellent service

Excellent service

3 September 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Great service

Great service, they kept in contact during the process. Highly recommend

6 August 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

perfect

Fast communication, all the questions vere answered, goods just as described. Not a single bad word on them.

6 August 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Great service

Great service, good communication with quick response. Everything was as described and promised. The shipment was perfect and everything came safe. So, just the very best recommendation.

31 July 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase, competitive price, and a quick response from Sergio and Merilin. I highly recommend this company. Thank you The Guardian of Time.

20 July 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Smooth Transaction & Excellent Communication

I bought a JLC Reverso Tribute Monface via C24 from Guardian of Time, and the whole process went largely without a hitch.

Communication was always friendly and prompt. As the watch wasn’t in stock, it had to be sourced first, but after 12 of the 14 days they’d quoted, I received the good news.

Delivery from Spain to Germany was super-fast and took just one day.

I’m happy to recommend this retailer!

1 July 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with our service. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very good experience , strongly recommend !

Very good experience : top quality products, very responsive customer service and very smooth end to end experience.
Strongly recommend !

18 June 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

The best watch reseller

Another watch bought from GoT and another great shopping experience.
Best price on the market, great customer service and top shipping via FedEx.
Really great!

15 June 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Glad you are satisfied with our service. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Everything was fine

Everything was fine

15 June 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch!

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

This was my first grey market watch purchase…

This was my first grey market watch purchase, so I was a little nervous. There was no need - the piece was exactly as described (with its authenticity verified independently by my local AD when it arrived). Communication was excellent - so important in this business, so I can’t recommend Guardian of Time enough.

8 June 2026
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with your purchase. Enjoy your watch!

With best wishes,
Guardian Of Time

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