GPUCONNECT Limited Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like fans and cables meet or exceed expectations and are well-packaged. The delivery service is frequently highlighted as fast and efficient, with many people appreciating the quick dispatch and tracking availability, even for international orders. Reviewers are particularly impressed with the overall service, describing it as fantastic, professional, and helpful, with excellent communication. Many consumers found the products to be exactly what they needed, saving them from buying new graphics cards and ensuring their components worked perfectly. However, some customers also noted issues with their orders, such as receiving a different version of a product than what was ordered or a cable not working as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that items arrived as described,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Customers had positive experiences with quality, consistently reporting that products were exactly as... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, fast, and... See more

Order

People report ambiguous experiences with order, with some finding the transaction easy from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product needed was easy to find, at great price. The transaction was easy from start to finish, Delivery was very quick as stated, I was kept up to speed on all shipping progress. Great smooth tran... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic service! Had an ARGB sync lead made for my Palit GPU — something you just can’t buy anywhere. GPUCONNECT made one up for me perfectly, and I couldn’t be happier with... See more

Company replied

Rated 5 out of 5 stars

I needed new fans for an aging geforce RTX 2060 trying to run substance designer, Unreal Engine, and marmoset at the same time in some occasions. Buying a new card wasnt an option. I'... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional and they took the time to make sure I had the right cord. My previous experience with another company left me unsure and worried I would make he same mistake. GPUC... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronic Spare Parts and Components Store

About GPUCONNECT Limited

Written by the company

GPUCONNECT is a UK based Limited company based in Berkshire and founded in 2021 as a supplier of replacement graphics card fans, bespoke, handmade cables and adapters serving the enthusiast DIY PC markets. This was as a result of identifying a need that was not met in the market at that time. The business was started on ebay, soon followed with the creation of our dedicated website and over the last couple of years has seen a growth in the range of products available, largely due to the feedback and requests of our loyal customer base.

We specialise in hard to find products, graphics card modification cables, adapters and GPU / PC cooling solutions. We welcome customer feedback and requests, and are on hand to answer any questions you may have.

We are supportive of the right to repair, with a significant proportion of our products are aimed to provide easy DIY repair solutions for PC hardware and peripherals. We ship our packages efficiently in 100% recyclable outer packaging and would ask our customers to recycle these when are where possible.

Visit us here

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was as expected

Everything was as expected, no issues. Pleasure doing business with them.

27 July 2025
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you so much for taking the time to review us, and grateful you shared your good experience.

Rated 5 out of 5 stars

Great products, great experience

Great product, well packaged and shipped. Not cheap for me (shipped outside UK) but the product and the overall experience was perfect.

27 July 2025
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks for taking the time out to review us, and making a purchase despite the shipping charges outside the UK. Whilst we offer free shipping inside the UK we do have to pass on the international costs which unfortunately are higher than would be ideal but we are always working exploring services if we can reduce these.

Rated 5 out of 5 stars

Customer service

Their customer service is brilliant, I spoke to John via email trying to organise a replacement part and he was really helpful with arranging a collection and shipping out the replacement for me.
The best interaction I've had with an online company.

6 August 2025
Unprompted review
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you so much for your kind words and taking the time out to review us, we appreciate each and every one!

Rated 4 out of 5 stars

Fast delivery

Fast delivery, product exactly as described

16 July 2025
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thank you for sharing you positive experience with us!

Rated 5 out of 5 stars

High quality adapter cables

They delivered what was promised, the quality of adapter cables is very good, although they were a bit pricey. The shipment to germany was surprisingly fast. I would gladly order here again.

4 July 2025
Rated 5 out of 5 stars

They will always resolve any problems

Great communication, and they always resolve my problems. Cable not working? Send photos of the original and they will create a new one :) Perfect!

17 June 2025
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Thanks so much for your review its was good working with you on your project and thanks for taking the time out of your day to leave us feedback.

Rated 5 out of 5 stars

Great customer service and products.

Great customer service and fast local delivery. Needed an item to get a project finished, and it was delivered same day as I was fortunate enough to be local. Would happily buy from again.

23 May 2025

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