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GovAuctions Reviews 106

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Better than Vegas! I just love bidding and winning. It’s especially exciting when you win and you only pay a few cents or a few dollars. Fun when competing against others. Everything l’ve won is w... See more

Company replied

Rated 5 out of 5 stars

Fun auction experience. Not sure about buying bids yet. Nice products though. Free shipping is a great idea

Rated 3 out of 5 stars

I just get a good laugh every time an ad for this site pops up using AI spokesmen and a good portion of the time, the AI mispronounces either Gov, or Auctions. Amazed that AI could even find that many... See more

Company replied

Rated 5 out of 5 stars

I have won a few things on this auction deal site. Received them promptly in a beautiful condition. One thing that I won that I absolutely love is the Tibetan trumpets which was a rare item!

Company replied

Company details

  1. Online Auction Service

Written by the company

Not the Government or affiliated. We turn brand-new gov and retailer surplus into single-unit auctions at up to 99% off. Free shipping, easy returns, and 24/7 help. Need friendly 24/7 support? Email support@govauctions.com or call +1 888-600-2872

GovAuctions offers friendly refunds

Written by the company

No questions asked, just email support@govauctions.com or call +1 888-600-2872

Happiness Guaranteed

GovAuctions offers no-question refunds

Just email support@govauctions.com or call +1 888-600-2872 for a no questions asked refund on your first purchase, or any other order within 90 days of delivery!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent communication

Excellent communication. Great products. Good values

18 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Appreciate the kind words, and you summed up what we strive to offer our members. Providing top-level service and making government and retail surplus accessible to everyday bidders is the heart of what we do!

Rated 5 out of 5 stars

First Win!!!

I just signed up and have already started bidding and winning. This is a lot of fun and the deals are great!

18 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Congrats, and that is wonderful to hear, Michael! Happy bidding, and here's to many more wins in the future!

Rated 5 out of 5 stars

Value for money

17 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for the kind words. Helping our members discover hidden gems in government and retail surplus is what drives us every day. Happy hunting on your next auction, and know that our friendly support team is always here for you, 24/7!

Rated 5 out of 5 stars

Cool site

It's a cool site

14 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for saying so! Helping our members discover hidden gems in government and retail surplus is as cool as it gets to us, and we hope you continue to enjoy shopping with us.

Rated 5 out of 5 stars

It's exciting

It's exciting. I enjoy the automation. You don't have to wait around. Smart bidding

13 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thank you Jason. We are thrilled to hear you are enjoying GovAuctions so far, and if we can ever help with anything our team is available 24/7!

Rated 1 out of 5 stars

The possibilities that you purchase…

The possibilities that you purchase anything that has anything to do with government surplus is nil to nothing. Joke! Do not waste your money or time……!

13 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Hi William. Connecting our members with incredible deals on government and retail surplus is why we built GovAuctions. The products you see include both private seller listings and government surplus. And in order to provide the best experience for our members, we are adding more private seller and surplus listings every week. If you are only interested in government surplus items, you can sort our listings to only show these, and we also have a featured surplus product feed for your convenience.

And last but not least, members have the option to buy points which can be used for deals, but we also offer a 24/7 huge array of free-to-bid auctions which are open for anyone to participate in. You can always just explore and participate in free-to-bid auctions and skip auctions that use points.

We hope this information might persuade you to give us another try, and if you have any questions or additional feedback for us, please let us know! Our Team is available 24/7 and always happy to help.

Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 1 out of 5 stars

They Didn’t Hold Up Their Side Of The Bargain.

I went to this site to see if it was like another one I go to. No, it wasn’t. They said you could get a refund because I had to pay $30.00 to get into it. I saw that it just wasn’t what I wanted so I turned right around in less than 10 minutes and requested a refund. It instantly popped up saying that I should receive a refund. So I keep track of my bank. Nope, no refund. Contacted the site and was told that I received a refund in March. Contacted them again and said I didn’t get any money. So, they basically took my money and kept it. I have not to this day seen a refund hit my bank. Just another scam site.

18 March 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Hi Lois, thanks for reaching out about this. After reviewing the situation we can confirm a full refund was issued to you on March 18th. From that date, most banks complete the refund process automatically within a few business days. We offer a full refund guarantee on a customer's first purchase, and we never would offer a refund and keep the money instead. If for some reason a bank requires any information to complete the refund process, we are available 24/7 to assist as needed. We want to make sure that this is sorted for you, so if your bank is still unable to confirm this refund for you, please request they contact us directly.

Phone: (888) 600-2872

Rated 5 out of 5 stars

Good value

Great bang for your buck.

13 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks so much, Joshua! We love hearing this. Making government and retail surplus accessible to everyday bidders is the heart of what we do, and if you ever have a question, our team is just a message away, any time of day or night!

Rated 5 out of 5 stars

Lots of fun to participate and even…

Lots of fun to participate and even more fun when you win. Would like to see more products.

12 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks Lori for the great feedback! . Helping bidders uncover amazing finds in government and retail surplus is exactly why we built GovAuctions. We are also working every day to bring new brands and items to GovAuctions, and if you ever have any suggestions on what you want to see, just let us know!

Rated 5 out of 5 stars

Its ok

Its ok, I haven’t won anything yet.

11 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks for your feedback, Kelly. One great resource for new members is the Tips and Strategies section, available on both the app and website. Our support team is also available 24/7 if you have any questions or just want some additional bidding help. Here's to many great upcoming wins, and happy bidding!

Rated 5 out of 5 stars

Fun!

I am having fun bidding for stuff.

11 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Thanks great to hear, Michael. Here's to even more fun in the future, and thanks for being a part of GovAuctions.

Rated 5 out of 5 stars

I am new and I made an error

I am new and I made an error. Can you please help me?

9 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Hi Victoria, we are happy to help! Our support team is available 24/7 and will be able to assist you right away.

Phone: (888) 600-2872

Email: support@govauctions.com

live chat available on app and website

Rated 1 out of 5 stars

Bots take over

Bots take over bidding and you get out bid as soon as you bid.
No thanks.

9 May 2026
Unprompted review
GovAuctions logo

Reply from GovAuctions

Hi Lonnie, thanks for your feedback and we completely understand the concern. GovAuctions strictly prohibits bots, we take auction integrity seriously and use technology to ensure fair bidding. In some cases you may see our smart bidding feature, where real members schedule bids in advance so they don't miss a closing auction. It's a popular tool, but every bid is from a real person. If you have any questions or would like us to take a look at a specific auction, please reach out to our friendly support at any time.

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