Golf Pro Services Reviews 519

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many appreciate the reasonable pricing and the swift turnaround times for repairs and services, often noting that their items were returned in like-new condition. Reviewers frequently commend the staff's knowledge and professionalism, finding them a pleasure to deal with. While the overall sentiment regarding the product and its quality is mixed, with some experiencing issues, the service provided in addressing these concerns is consistently lauded.

What people talk about most

Service

Users describe positive interactions with service, consistently praising its efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Product

People report ambiguous experiences with product. Many customers praise the repair service, noting that their... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that the charges are... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their golf trolleys were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roger was really helpful and solved what was a nasty and hidden little problem affecting the performance of my ageing electric golf trolley. His charge was very reasonable and the repair was followed... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

519 reviews

5-star
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Rated 5 out of 5 stars

The service was excellent 👌

The service was excellent 👌. Thanks a lot for this. I almost bought a new battery before getting in touch with you. Have already shared your website in my golfing circles. Once again many thanks.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

PowaKaddy repair

Used Roger for a PowaKaddy repair.
Faultless, extremely knowledgable after a long and distinguished career as a golf pro. A pleasure to deal with.
Steve

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and advice.

Great service and advice.
I'm very pleased with the electric trolley I purchased and Roger was very helpful in explaining the working and maintenance of the trolley.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Expert Advice Given

I called Roger (Williams) regarding my faulty Motocaddy Cube push trolley. Although he couldn’t offer his services directly, he gave me some expert advice which has resulted in me receiving a free replacement trolley from the manufacturer. Many thanks.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Trolley repair

Contacted Roger as I believed my trolley had a faulty battery. Roger tested over night but he advised fault was with trolley. Gave trolley to Roger following evening and he immediately found fault as well as several others including damaged front wheel and alignment, damaged rubber bag strap, missing securing screw etc. all of which he replaced.
He called me following morning to tell me it was "all done" at a very reasonable price.
Roger is not only a very nice guy, well respected in the industry but a very knowledgeable person who I would strongly recommend if you need help.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Powakaddy broken gearbox

My Powakaddy broke down on Thursday, a broken gearbox, it was taken to Roger who fixed it and had it back to me by Saturday, what a service. I can’t recommend him highly enough.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

New Powakaddy trolley

Purchased a new trolley from Roger. It was all put together and ready to collect in just a few days. Roger explained the operation and maintenance of the product and even talked me through registering the warranty. Excellent friendly service.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

My Powkaddy trolley restored

My Powkaddy trolley was in bad state, noisy gear box, the speed switch not working properly, pulling to the right. Took it to Roger on Tuesday and he fixed it for me to collect on Thursday, quick turn around ready for the round on Friday, it is now goes as if it were new. Really recommended him

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick and very reasonably priced. I had a broken button on my electric trolly which was fixed perfectly. Roger also provided some guidance on other trolly points and advice on how to avoid future issues. Highly recommend

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, dropped my Powakaddy trolley off for a squeaky wheel and a service and within 2 days its was ready to pick up. Looked and performed liked a brand new trolley straight out of the box.

Roger even replaced the damaged screen and all for a very reasonable price.

Comes highly recommended

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
Due to his vast experience mending electric trolley’s Roger immediately pinpointed what was probably causing the annoying intermittent breakdowns I was experiencing with my trolley.
It was mended in days at an unbelievable low rice of £45 . Happy Days !!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Roger fixes problems quickly

A clutch and bearings needed replacement. Roger fixed them as I waited.
Roger also gives good advise on how to maintain trollies to get the best return and maximum life.

25 June 2025
Unprompted review
Golf Pro Services logo

Reply from Golf Pro Services

Always very happy to get you back on the fairway

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