I have been using GoGo meds for about 4 years. They are dependable and I appreciate the quick turn around. I especially like the website where I can see all my prescriptions and refills available and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My insurance refused to cover my prescription and wanted me to pay over 250.00 I was able to get the medication for less than 20.00. I now have to decide on a new medicare plan and I am planning on no... See more
Company replied
Delivered to my home I love that I can get my maintenance prescriptions at no cost and delivered right to my home! Plus I get 90 days at a time which eliminates not just one, but 3 trips to my pha... See more
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Super service! Customer service rep replaced my order at no charge when capsules ruptured in the post due to Southern US heat—not the fault of GoGoMeds… Plus the CS rep was so efficient and thoughtful... See more
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Company details
Information provided by various external sources
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
Contact info
525 Alexandria Pike, Suite 100, 41071, Southgate, United States
- 8887955826
- trustpilot@GoGoMeds.com
- gogomeds.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Auto refill doesn't work
This Rx was an auto-refill, but it was never mailed to me when it was due. (The last time it was mailed was in December, so it should have been sent to me in March.) I keep having these problems no matter how many times I consult with you about it. I will now be without my medication for several days again.
7 April 2026
Reply from GoGoMeds
Hi Rebecca,
Thank you for letting us know this happened. We apologize this issue is recurring for you. We know it's very frustrating to be without your medication. We've made some technical changes to your auto-refill that we believe are going to fix the issue - and we are keeping close tabs on your account and watching for your next fills to trigger as we expect. Thank you again for bringing this to our attention.
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Gerardo,
Thank you so much for your review. We're so glad you found our staff helpful and our site easy to use! We greatly appreciate your feedback!
Our best,
GoGoMeds
How polite and helpful everyone was !
23 March 2026
Reply from GoGoMeds
Hi Clay!
Thank you so much for your kind review and taking the time to share with us! We're so glad everyone was polite and helpful!!
Our best,
GoGoMeds
Great Service!
Gogomeds representatives (like Jacob) are extremely helpful, the prices are great, and ordering is quick and easy. Perfect!
2 April 2026
Reply from GoGoMeds
Hi William!
Thank you so much for your review. We LOVE to hear shoutouts for our support team! They are truly our backbone and we really appreciate you taking the time to share!
And of course, thank you for your positive feedback on our great prices & easy ordering! ;)
Our best,
GoGoMeds
You fill my orders wonderfully and it’s…
You fill my orders wonderfully and it’s easy to reach you and speak to a real and knowledgeable person!!
Thank you!
27 March 2026
Reply from GoGoMeds
Hi Denise,
Wow! Thank you so much for your review! We're SO happy to hear that having your prescriptions filled with us and reaching our team is a breeze and so helpful to you! Thank you for taking the time to share with us.
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Brian!
Thank you for your review and taking the time to share your positive experience! We really appreciate it.
Our best,
GoGoMeds
excellent service
prompt
placed order online - confirmed via email and my receipt of items very timely
10 March 2026
Reply from GoGoMeds
Hi there!
Thank you for your kind review! We LOVE to hear how easy and prompt our process is to get your prescriptions to you! Thank you for taking the time to share.
Our best,
GoGoMeds
Love it
Such a great experience. Staff was friendly and helpful, process was quick and easy. I didn't have to go pick up my meds and wait in a long line! Love it!
10 March 2026
Reply from GoGoMeds
Hi Angela,
Thank you so much for your great review! This is the kind of experience we strive for in every interaction. Any extra burden we can take off our patients' plates is a huge win for us and we really appreciate you taking the time to let us know we made the experience so easy!
Our best,
GoGoMeds
Getting my RX from GoGo Meds is a…
Getting my RX from GoGo Meds is a smooth process. They ship quickly and I LOVE that it comes right to ky door.
18 March 2026
Reply from GoGoMeds
Hi Sue,
Thank you so much for your review. We're so glad to know that getting your prescription is such a smooth process with us! We strive to be as convenient and easy as possible for our patients. We love to take anything we can off your plates! Thank you again for your feedback!
Our best,
GoGoMeds
Easy Interface
Super easy to follow step by step to get my chosen prescription and check out.
16 March 2026
Reply from GoGoMeds
Hi Michele,
Thank you for your review! We're happy to hear that the process of choosing your prescription and completing your order was straightforward. Thanks for the positive feedback!
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Teresa,
Thank you for your review! We appreciate you taking the time to share.
Our best,
GoGoMeds
Gogo meds is always responsive and…
Gogo meds is always responsive and helpful but the communication between my physician and gogomeds to confirm prescriptions is not very efficient. Gogomeds kept contacting me that my doctor hadn't responded and it took about 2 days before they found his authorization.
16 February 2026
Reply from GoGoMeds
Hi Kevin,
Thank you so much for your feedback - and for your kind words about our team. We're so sorry for the confusion and the frustration!
Sometimes prescriptions can take 24-48 hours to be fully entered into our system. In your case, your physician submitted your authorization within 24 hours for you, and it had not yet been entered at the time you contacted us.
We appreciate you bringing this to our attention. We will be coaching our team to better explain when prescriptions may still be pending entry so that you never have to do any unnecessary legwork. We apologize again for that inconvenience & we thank you for your patience!
Our best,
GoGoMeds
Satisfaction
Live customer service that anwers the phone without having to go through multiple prompts to do so. You know... the good ol days : )
5 February 2026
Reply from GoGoMeds
Hi Ric!
Thank you for your kind review! We love that you appreciate our live customer service team -- they love to help our patients whenever & however they are needed! Thank you for giving them a shout-out & for your positive feedback.
Our best,
GoGoMeds
Reasonable prices--better than my…
Reasonable prices--better than my insurance. Great redesigned website. Easy ordering and tracking process.
21 February 2026
Reply from GoGoMeds
Hi Steve!
Thank you so much for your review! We love to hear our website, ordering and tracking process are easy and well designed. We REALLY love to hear how reasonable our prices are! We greatly appreciate the positive feedback!
Thanks again.
Our best,
GoGoMeds
Very prompt and pleasant.
26 February 2026
Reply from GoGoMeds
Hi Brian!
Thank you for your review! We're happy to hear you found our team pleasant and our services prompt! We appreciate your feedback.
Our best,
GoGoMeds
They have the best customer service!
They have the best customer service!! Never been disappointed with Go Go Meds.
13 February 2026
Reply from GoGoMeds
Hi Theodore!
Thank you so much for your kind review. We're happy to hear that you consistently receive the best customer service! Thank you for taking the time to share!
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Melissa,
Thank you for your review! We appreciate you taking the time to share your experience. We're so happy to hear our team is helpful whenever you call!
Our best,
GoGoMeds
You folks are friendly
You folks are friendly, efficient, and affordable. What more could someone want?
11 February 2026
Reply from GoGoMeds
Hi Chris,
Thank you so much for your review! We're happy to hear that you found our services friendly, efficient, and affordable. Thank you for taking the time to leave us such positive feedback; we really appreciate it!
Our best,
GoGoMeds
Like the operations of the company.
3 February 2026
Reply from GoGoMeds
Hi Pamela!
Thank you for your review! We appreciate your positive feedback.
Our best,
GoGoMeds
Super helpful on the phones and…
Super helpful on the phones and accommodating. I really enjoy working with GoGo meds and have been a satisfied customer for many years now and to come.
2 February 2026
Reply from GoGoMeds
Hi Shawn!
Thank you so much for your kind review. We're very happy to hear that our team has so been helpful and accommodating for you! We really appreciate your business and look forward to continuing to serve you for many years to come!
Our best,
GoGoMeds
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