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2.5
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This is also inflicted on us by our employer, via Clarity Business Travel. It worked for me a few months ago, but not yesterday or today. I tried to reset my password but my email/password combination still did not work.
The dedicated travel help team had to book my train ticket for me over the phone.
Unfortunately we have this terrible system inflicted on us by our employer as default travel provider. Truly awful user interface full of bugs, mistakes. Super clunky and slow. Avoid if at all possible.
Worst user interface ever!
Super slow, some of the buttons don't seem to be working. Train appear on the website yet after going through all the steps to finally book them (which takes forever because of loading times between pages) they seem to disappear (they definitely are available on Trainline). Just spent 1h trying to book a single train. Absolute trash
Customers beware:
- Unfriendly and slow user interface
- Does not show all available flights (poor SEO?)
- Plagued with non-descriptive errors
- Non-existent customer service (wait time >60 mins)
- Inability for staff to fix site problem
Overall, much much slower and painful than most if not all other travel services. Tread carefully.
The Clarity Go2Book system is terrible, more than 50% of the bookings I attempt to make can me made on the system due to some technical difficulty, and those tat do go through often go wrong after the booking is made. Avoid Clarity and their Go2Book system at all costs!
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