I’m a tech novice. Had an Admiral NVR with 8 cameras, for over 5 years, and never got the front end working. Too much computer stuff! Recently swapped out front end for a new Admiral. Virtually “plug... See more
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See what reviewers are saying
I've had my SCW system, 11 cameras & DVR for one year & everything has worked great. SCW is a great company! The owner is a very caring person & appreciates his employees. Their sales team & Tech s... See more
Customer support is great. Whether for sales or technical support. You are able to talk to someone over the phone quick without all the automated phone options that are used by so many. The team is... See more
Nice set up. Had several questions about the recorder. (Flashing red light). Thank goodness for customer support. Would have got it all set up with out them. Excellent phone support group. Need 2 m... See more
Company details
Information provided by various external sources
We pride ourselves on amazing, free tech support, professional products, and the longest warranties in the industry.
Contact info
11 Richland Street, 28806, Asheville, United States
- 866-414-2553
- sales@security-camera-warehouse.com
- getscw.com
These guys always know their stuff and…
These guys always know their stuff and have great customer service
Good company. Great tech support!
The camera I bought from SCW was my first security camera purchase. After I determined what type camera I wanted, I checked with a few retailers and settled with Security Camera Warehouse, not for any particular reason, but I felt comfortable with the sales rep I talked to and decided to go with them. I ordered my product, it shipped immediately, and when it arrived it appeared to be a well made, quality product.
I had not installed an IP camera before, and because my installation was not typical (a remote location in the oil field) I got with SCW tech support just to confirm that I could indeed do what I wanted to do. The support guys did a mock set-up of my camera and were confident it would work for my application.
Long story short, when I got to the field,and the camera installed, getting it up and running took a few more calls to tech support. I talked with several technicians, all knowledgeable and helpful, but because I had multiple tasks going I had to cut short the time for getting my camera running. On the last day of the job, devoted to bringing the camera online, I got with Chase in tech support, who spent the better part of two hours getting me going. He was great! Two thumbs up. I will continue to do business with Security Camera Warehouse.
Great technical support and on time…
Great technical support and on time delivery.

Reply from Security Camera Warehouse
First rate quality components
First rate quality components, plug and play software at a reasonable price.Friendly service and support as advertised.
Thank you!
Professional all the way!
Professional all the way! From the help on getting the correct equipment to tech support setting it up. Personnel and equipment are top notch.

Reply from Security Camera Warehouse
Everything one could hope for in an online transaction
Surprisingly amazing prompt response ... product well priced and as advertised. look forward to future transactions with this firm. thank you.

Reply from Security Camera Warehouse
Great products
Great products, packed with features, easy interface, excellent support
Great support, great products
Great support, great products. I am an IT administrator and service many clients. I recommend this company to them as as the gold standard in affordable high quality video security.
I've used SCW tech support many times…
I've used SCW tech support many times and every time they go above and beyond to make it right. They will spend all the time it takes to make it right.
Quality products and excellent service!
From the very beginning they were excellent. Helping me decide on exactly what I needed, meeting my budget and everyone was very professional. It's been quite a while since I've had the pleasure of doing business with such great people!
If you need a quality product that's completely backed with very knowledgeable experts then this is the place to get it!
Have done business with this company…
Have done business with this company for 3 years and it’s been a very pleasant experience. Always helpful and curtious.
Excellent product & excellent service
Excellent product & excellent service! Responsive to contacts. Answers questions. Fair price for great system.
Florida buyer
Florida buyer. Installer from here said the cameras were the best he had ever seen! Very happy with the picture clarity. After having just been robbed, I am very secure knowing that now my house is being “watched”. I would recommend this company to anyone. My delivery came in 3 days time, and set up was easy. Bought 6 cameras, and I have it set up to record and view live on a monitor. Purchasing from SCW was the BEST decision. LOVE IT!!!
Excellent service!!!
I have just ordered my 2nd NVR system…
I have just ordered my 2nd NVR system from Security Camera Warehouse and am completely satisfied. The staff is very knowledgable and professional and the equipment is first class. Instructions and support are top notch. I have only had to contact support a few times over the years and they are always ready and willing to help. All problems have been solved quickly.
You can not go wrong using Security Camera Warehouse.
Love these guys and girls
Love these guys and girls! Always do a great job!
Great service
Great service. Also, their hardware works as advertised.
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