GetRentacar.com Reviews 291

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Scummers. They sell rental service and do not take responsibility for quality. Just take their commission and give you car owner number. Often overpriced. Often owner ask you to pay more than you boo... See more

Rated 5 out of 5 stars

The employee was polite and friendly when picking up and returning the car. The car was in good condition. Previously, I frequently used Eurocar in southern Europe. Issues with deposit refunds and exc... See more

Rated 5 out of 5 stars

We have booked cars through this company at least 4 times. Countries: Poland 2 times Israel, Holland. It is as an intermediary that GetRentacar.com has established itself well. There have never been p... See more

Company replied

Rated 5 out of 5 stars

By using this application. I able to get lower price rental car compare to direct approach car rental agent. Owner also know they are monitored and tracked, which made them being genuine and honest wi... See more

Company details

  1. Car Rental Agency
  2. ATV Rental Service
  3. Car Accessories Store
  4. Motorcycle Rental Agency
  5. Search Engine Company

Written by the company

GetRentacar.com is an innovative car rental marketplace that enables local car owners to connect with people searching for rental cars at the most competitive rates. The platform's one-of-a-kind bidding system that simplifies the car rental process, resulting in more cost-efficient prices.


Contact info

3.8

Great

TrustScore 4 out of 5

291 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Great experience, they respond quickly and very friendly. I strongly recommended for everyone

27 October 2021
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Ali, thanks so much for your feedback!

Rated 1 out of 5 stars

Run from they!!

Run from they!!! Getrentacar Money thieves! They can't offer the services they promise, but they take the money from the account. He offers you countless cars to choose from and after you pay he announces you that no longer have that car, he offers you another one at a higher price and they ask you for exaggerated money deposits even if you payed for full coverage. If you refuse, they promise they will refund your money after a week if you are lucky

14 October 2021
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Dear Mayssa Boca, we are very sorry to hear about caused problem. Please write to us by email at info@getrentacar.com so that we can find out the number of your trip. Thank you for writing to us, we'll figure it out.

Rated 5 out of 5 stars

Electric car rental!

Very glad that we could rent a great electric car I Thailand, not many offer that! Friendly and helpful throughout!

14 October 2021
Unprompted review
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Reply from GetRentacar.com

Mattias, thank you so much for your feedback!

Rated 1 out of 5 stars

Terrible rude company

Terrible rude company, terrible customer service, don't ever use them.

21 September 2021
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hello. Please, send us email with your complaint to info@getrentacar.com and mention there your booking number. We will investigate this case and give you a response shortly.

Rated 5 out of 5 stars

Very solid negotiations

Very solid negotiations. Everything went smoothly. The price was the cheapest. Come here again.

11 September 2021
Unprompted review
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Reply from GetRentacar.com

Petr, greetings! Many thanks for your feedback. You're very welcome!

Rated 1 out of 5 stars

Unreliable, irresponsible and misleading

We booked a car and paid the advance. We counted on getrentacar to have it delivered as per their promise. However nobody showed up to deliver the car to us. Customer service is terrible (very prompt, but not helpful at all). They reimbursed the advance payment and apologized, leaving all of us in the middle of a new city without the car that we naively counted on. They denied any responsibility for the situation, claiming that they are only a "marketplace". Amazon or Airbnb are also marketplaces, but they are more than just an irresponsible middle man, as they know that a responsible marketplace is responsible for the overall customer experience. Furthermore, they told us that we cannot take any legal action against them for the damage they have caused to us "because we are registered in Delaware, so you will have to sue us there" (the car was supposed to be delivered in an EU location). When I checked a little more, I found that it is a startup. The founder is a "transportation visionary". Amazing vision.. Such a waste of investor money...

14 August 2021
Unprompted review
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Reply from GetRentacar.com

Hello! Thank you so much for writing to us. We are very sorry for the negative experience with our service. Please send your complaint to info@getrentacar.com and we will check all the information.

Rated 5 out of 5 stars

Fantastic SUV for a road trip..

The car is really smooth and would drive easily on all terrains. Specially we were driving on mountains and rough roads, this SUV just didn't cause any trouble to us.
The car owner is very friendly and provided us with all the necessary information. Overall, we are very happy and would certainly choose this car again!

25 July 2021
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Thank you for your feedback so much!

Rated 5 out of 5 stars

We have booked cars through this…

We have booked cars through this company at least 4 times. Countries: Poland 2 times Israel, Holland. It is as an intermediary that GetRentacar.com has established itself well. There have never been problems with booking and rebooking (changing brands) cars, receiving, paying. The support team works great - polite staff, quick response, in general, a solid five stars. If you book early, you can do it at a very affordable price. And if the price has become even more affordable, then there are no problems with canceling the reservation and refunding the money. And in the future we plan to use their services.

21 April 2021
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hello, Mark! Thank you for your feedback!

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