Ferriesingreece Reviews 341

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went to Sentis travel in Athens today and the wonderful Panagiota Papadogona helped us with our enquiries, unfortunately due to it not being the season there was no snorkeling available but offered... See more

Company replied

Rated 2 out of 5 stars

Truth be told, this was not the first time on a ferry, and it is worth saying that a cabin price was highly overrated and for that price(200 eur one way) you'd get a seedy cabin, old bedding, and an... See more

Company replied

Rated 5 out of 5 stars

Very reasonable and great to deal with. Refunded our tickets immediately when Covid stopped our travels, and then rebooked when we could travel. 2/3 ferries were cancelled last minute, but we did... See more

Company replied

Rated 5 out of 5 stars

Easy to order the tickets online. We chose to print out our outbound e-tickets prior to flying to Santorini. Our Seajets transfer to Naxos went without a hitch. Similarly for our return trip from... See more

Company replied

Company details

  1. Ferry Service

Information provided by various external sources

Online booking engine for ferry tickets to the Greek islands, Italy and Turkey.


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to book

Very easy to book, everything worked fine, online tickets as well. Two bookings, followed by the third soon!

1 June 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you very much for the feedback!

Rated 5 out of 5 stars

Quick and easy to use

Very informative and easy to use website (I like that you can put in multiple destinations to work out the best ferry times and routes) and we received an email letting us know when we could check in. Would definitely use again - excellent all round! (please ignore my earlier review - I hadn't realised that Ferries in Greece had nothing to do with the ferry schedule/delay that we encountered so I am very happy to revise my review - fair's fair!)

1 June 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your feedback :)
We are sorry to hear about the delay that you faced.

We would be glad to receive an email to info@ferriesingreece.com from you, telling us your booking number so that we can investigate the issue further and check if you are entitled to a compensation due to your inconvenience.

Thank you!

Rated 5 out of 5 stars

Really satisfied

Really satisfied
We took 3 ferries in May 22 and everything was fine. It was easy to check-in, we were notified of any changes in advance, boats were clean and comfortables.
It was not full season : we guess it's probably a bit more complicated in July or August.

1 June 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you very much for your feedback!

Rated 4 out of 5 stars

Ferry trips in Greece

Ferry travel in the Greek Cyclades was a wonderful experience. The only thing that detracted from my experience is the amount of garbage that everyone left. All the plastic drink cups and take out packaging from snacks. Then when the wind came up and the sea got rough a lot of this refuge was getting blown into the water. It was very distressing. The carelessness of travellers isn’t the fault of the ferry company but signage could be better to encourage travellers to remove their garbage and I found many garbage cans were already overflowing. Ferry companies could do better to reduce the amount of take out and plastics on the ferry.

31 May 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your feedback!
And we agree with your point of view. A lot more can be done and we are working on it for the near future.

Rated 4 out of 5 stars

Depature and arrival was punctual

Depature and arrival was punctual, a lot of seats. Just maybe more Information about the directly place of depature. PIREUS is a huge haven. We almost missed the boarding

31 May 2022
Ferriesingreece logo

Reply from Ferriesingreece

Hello,
Thank you for your feedback!
We are happy that your ferry was on time. Concerning Piraeus port we agree that it is a very big port and it has a lot of traffic so this is the reason
why we always recommend in the booking confirmation emails, to be there at least one hour before departure time. Kindly note that the ferry departure gate is also written on the boarding cards and we also offer information about them on the following link: https://www.ferriesingreece.com/destinations/ferry-to-piraeus/

Rated 5 out of 5 stars

Everything was almost perfect.

Everything was almost perfect.. The ferry was always on time. The loading and unloading very efficient. Only suggestion ,as a virgin to ferries, would be to identify the areas for seating better. We purchased premium tickets but had no idea if we were in the right area. Perhaps staff could be more helpful with that.

31 May 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for the feedback! In the near future, our engine will propose a map of each ship in order for passenger to select the exact seats on the ferry and find them more easily.

Rated 5 out of 5 stars

Glad I Booked This Ferry!

I booked a Sea Jet for my trip from Mykonos to Santorini. Others in our group booked a smaller slower ferry. The wind was up that day and many on the slower ferry suffered seasickness. The Sea Jet provided a smooth ride and was spacious and to my knowledge no one became ill. We arrived at our destination on time.

14 May 2022
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for the feedback!

Rated 5 out of 5 stars

Great service

Great service. No complaints at all. Timely and efficent.

11 May 2022
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for the feedback

Rated 4 out of 5 stars

Could improve

To crowed & poor accommodation, overall on-time so great!

11 May 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your feedback!

Rated 5 out of 5 stars

Pleasant experience

Had a very good experience with this company. Good information provided, helpful staff... No complaints. Great way to zip around between the Greek islands.

2 May 2022
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you very much!

Rated 5 out of 5 stars

Excellent Booking Experience

We were able to book in advance with Ferry Company of our choice at our convenience. The seat class selection, Date and time selection was a breeze. The boarding instructions were clear and helped us prepare ahead of time.
Will recommend this company for Booking.

18 April 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you very much for the nice feedback!!

Rated 5 out of 5 stars

Honored my credit from a previous…

Honored my credit from a previous booking I had to cancel because of covid. Proactively told me about the credit even though I didn't bring it up.

16 April 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your feedback!
We try our best and always with respect to travelers that chose our services.

Rated 3 out of 5 stars

I had paid for getting SMS updates and…

I had paid for getting SMS updates and never received any information.

13 April 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your review, it is always appreciated to hear back from our customers.
We would like to inform you that the service packages we provide include follow-up and notifications via SMS/Email in case we are informed by the ferry company that your ferry trip has been delayed, changed or cancelled.

Since both your trips were operated normally, there was no need for us to bother you with any SMS.

Best regards,

Ferriesingreece Team

Rated 5 out of 5 stars

Amazing Experience!

What a great way to visit Santorini from Paros. Great service. Friendly people. We loved our ride!

12 April 2022
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for the feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look