Ive been accepted to a credit a few days ago. First they told me that there happened a problem, and i would see the credit on their page soon. Next day they told me that the money is coming to my Bank... See more
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Without any iota of doubt, this is the most efficient online service delivery couple with articulated personnel ever experienced in Sweden. Big thumbs up guys!
Frist of all I had about you guy through a friend and I could not believe within an hour I received the money in my account. Your service is amazing and the ranta is cool.
Company replied
Thank you so very much for your help and kindness. Your professionalism amazed me. I recommand you warmly to other people who needs a quick help. You are the best.
Company details
Written by the company
Ferratum Credit – Ett lån på upp till 30 000 kr med flexibel återbetalning. Ingen uppläggningsavgift. Ingen uttagsavgift.
Enkla och trygga lån!
Written by the company
- Möjligheten att säga ja
- Ferratum vill att så många som möjligt ska kunna låna pengar till det som gör livet bättre och lättare. Låt inget stoppa dig. Ett privatlån ger dig möjligheten att snabbt förverkliga dina drömmar, planer och idéer. Vår kundsupport, service och flexibilitet är din trygghet.
Contact info
ST Business Centre 120, The Strand, The Strand, Gzira, GZR 1027, Malta
- kundtjanst@ferratumbank.se
- ferratum.se
4.5
Excellent
1K reviews
Asks customers to review
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I can really say all the best
I can really say all the best. I needed about 5000 kr urgently and I got the money through the app in 5 minutes. I will absolutely never forget this. Thank you
6 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Ferratum
Dear Mukaila,
We're so grateful for your kind words. We strive to provide the best possible experience for our customers, and your feedback motivates us to continue delivering best service.
Thank you for choosing us for your financial needs!
Greetings,
Ferratum kundtjänst
Reply from Ferratum
Hi,
We're so grateful for your kind words. We strive to provide the best possible experience for our customers, and your feedback motivates us to continue delivering best service. Thank you for choosing us for your financial needs!
Greetings,
Ferratum kundtjänst
Syperq As long as I like it
22 October 2025
Reply from Ferratum
Hej Vasyl
Vi är tacksamma för din positiva feedback och det glädjer oss verkligen att du är nöjd med våra tjänster och vår produkt!
Om det finns något vi kan hjälpa dig med så är du mer än välkommen till våran kundtjänst!
Med Vänlig Hälsning
Ferratum kundtjänst 😊
You need to work on your contacts
You need to work on your contacts. It's really so hard to contact your customer care.
17 September 2025
Reply from Ferratum
Dear Yusuf,
We apologize for the inconvenience caused by the difficulty in reaching our customer service or collections team. We strive to provide excellent support to our customers, and we regret that we fell short in your case. We would like to investigate this matter further to ensure that it doesn't happen again. Please provide us with additional details or contact our customer service team directly, and we will do our best to assist you promptly. Your satisfaction is our top priority, and we appreciate your patience and understanding. Send your message to kundtjanst@ferratumbank.se, and we can look into your case and answer your questions.
Best regards,
Multitude bank Customer Service team
My experience was people this company…
My experience was people this company was so very helpful and friendly also application for my loan was so fast approval Thanh you team and to your company
26 June 2025
Reply from Ferratum
Hej Jovanie,
Vi uppskattar din positiva feedback!
Det är trevligt att höra att våra tjänster har varit till nytta för dig.
Tack för att du väljer oss för dina finansiella behov!
Med vänlig hälsning ,
Ferratum kundtjänst
Reply from Ferratum
Dear Grace
We're so grateful for your kind words. We strive to provide the best possible experience for our customers, and your feedback motivates us to continue delivering best service. Thank you for choosing us for your financial needs!
Greetings,
Multitude bank Customer Service team
Reply from Ferratum
Hej Oghale,
Vi uppskattar din positiva feedback!
Det är trevligt att höra att våra tjänster har varit till nytta för dig.
Tack för att du väljer oss för dina finansiella behov!
Med vänlig hälsning ,
Ferratum kundtjänst
Reply from Ferratum
Hej!
Vi uppskattar din positiva feedback!
Tack för att du väljer oss för dina finansiella behov!
Vi ser fram emot att fortsätta leverera kvalitetstjänster till dig.
Med vänlig hälsning ,
Ferratum kundtjänst
Fully recommended!!
What I liked the most is that the entire application was super fast!
11 December 2024
Reply from Ferratum
Hej!
Vi uppskattar din positiva feedback!
Tack för att du väljer oss för dina finansiella behov!
Vi ser fram emot att fortsätta leverera kvalitetstjänster till dig.
Med vänlig hälsning ,
Ferratum kundtjänst
Bra bra bra bra
3 December 2024
Reply from Ferratum
Hej!
Vi uppskattar din positiva feedback!
Tack för att du väljer oss för dina finansiella behov!
Vi ser fram emot att fortsätta leverera kvalitetstjänster till dig.
Med vänlig hälsning ,
Ferratum kundtjänst
Best 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
2 November 2024
Pricipal amount scammer bank
I strongly advise against taking a loan from this bank. They are nothing short of scammers. I took out a loan of €3,100 and have already paid €2,123, yet the principal still shows €2,400 remaining. I understand that a 46% interest rate is high, but what’s truly concerning is how they handle the principal payments.
When I started paying closer attention, I noticed that the principal amount wasn’t being deducted as it should. During a WhatsApp chat with one of their representatives, they accidentally mentioned that the principal amount increases every day. How is that possible? They take their interest, and somehow, the principal also increases?
After my May 2024 payment, the principal balance was €2,486. I paid €150 in both June and July, and according to their records, €53.87 in June and €46.40 in July were supposed to go toward the principal. However, after my July payment, the principal only decreased to €2,459—just a €27 reduction instead of the €100.27 that should have been deducted. So where did my missing €73 go?
This discrepancy is just from the last two months—who knows what’s happening over the course of the entire loan. They also refuse to provide clear details about the principal amount via email. I highly recommend avoiding this bank for any loans.
26 August 2024
Unprompted review
Reply from Ferratum
Kära Hitesh,
Vi beklagar att du inte är helt nöjd med våra tjänster.
Vi på Ferratum anstränger oss för att ge våra kunder den bästa möjliga låneupplevelsen.
Ferratum kredit är en flexibel revolverande kreditfacilitet med hög kostnad som löper på obestämd tid enligt vad som anges i villkoren. Det är en låneprodukt med en lägsta betalning varje månad som täcker periodens upplupna ränta.
Du är också välkommen att kontakta vår kundtjänst på chatten ( https://www.ferratum.se/) så att vi kan ta upp din fråga direkt.
Med vänlig hälsning ,
Ferratum kundtjänst
Reply from Ferratum
Hej Mark!
Vi är jätte tacksamma för din positiva feedback och det glädjer oss verkligen att du är nöjd med våra tjänster och vår produkt!
Med Vänlig Hälsning
Ferratum kundtjänst 😊
God service.
24 June 2024
Reply from Ferratum
Hej Liselotte,
Tack för din positiva feedback! Vi är glada att höra om din positiva upplevelse med Multitude bank. Vårt team arbetar hårt för att ge bästa möjliga service, och vi är glada att vi kunde uppfylla dina förväntningar.
Om du någonsin behöver hjälp i framtiden, tveka inte att höra av dig. Vi uppskattar ditt förtroende för oss.
Med vänlig hälsning,
Ferratum kundtjänst
Reply from Ferratum
Hej Bert!
Vi är jätte tacksamma för din positiva feedback.
Med Vänlig Hälsning
Ferratum kundtjänst 😊
Reply from Ferratum
Hej Martin!
Tack för att du tog dig tid att bedömma oss och vi är glada för din positiva bedömning!
MVH Evelina, Ferratumbank kundtjänst
Frist of all I had about you guy…
Frist of all I had about you guy through a friend and I could not believe within an hour I received the money in my account. Your service is amazing and the ranta is cool.
22 February 2024
Reply from Ferratum
Hello Humble!
Thank you for encouraging us with your positive feedback! We always strive to give our customers the best possible experience and it means a lot to know that we succeeded in that for you.
Best regards Evelina, Ferratum customer support :)
Super and fast.
30 December 2023
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