My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
Written by the company
304-488 Wellington St W, M5V 1E9, Toronto, Canada
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and comfortable process. The question that they asked were straightforward and not complicated or confusing. The response time to speak to an online physician was quick. Great platform.

Reply from Felix Health
It's convenient, efficient and response times are awesome. Where I live I have to wait 4-6 weeks to get an appointment with my family dr.

Reply from Felix Health
Really easy to use this company for my health needs. Great experience with my practitioner.

Reply from Felix Health
Very efficient and communication is fast. Very happy with service so far.

Reply from Felix Health

Reply from Felix Health
Relatively fast. Dr provided a lot of helpful advice on how to get started with the cream and get my skin used to it. Shipped fast, which I appreciate.

Reply from Felix Health
Love this app. What a great convenient way to get medications without leaving my home. Always friendly and fast!

Reply from Felix Health

Reply from Felix Health
Very easy communication. Appreciate the process with prompt feedback.

Reply from Felix Health
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cover everything!

Reply from Felix Health
Quick responses.
Information is clear and I am encouraged to ask questions.

Reply from Felix Health
I love Felix. They are fast, safe and reliable. I get my medication on time and I always have someone to answer my questions

Reply from Felix Health
Suzy was very kind and patient with me. The website and app are user friendly. So far so good, Felix !

Reply from Felix Health
Helpful and attentive health care providers, no judgement, really like the no hassle experience!

Reply from Felix Health
All the practitioners i have worked with have been amazing. Fast responses, very knowledgeable and very professional. They helped me with my perimenopause and I couldn't be happier.

Reply from Felix Health
Dr was great, explained everything very thoroughly, asked me lots of questions and made me feel like this was the best plan for me based off her findings

Reply from Felix Health
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.