Knowledgeable full-time staff of tax experts who are credentialed by the IRS and not just seasonal off-the-street people to answer questions. I have been working with them since 2014. I highly recomme... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am a new business owner and was looking for tax software. Found Federal Direct and got connected with Joe Rogers. He is just amazing, always willing to help others while being busy himself. I am gla... See more
The opportunity to win in this global economy is limitless. Organizations like Federal Direct makes it possible with young and vibrant entrepreneur like Swift Pro Tax Services to thrive in a commun... See more
I have used Federal DirectTax Services for the last two tax seasons and I have been very satisfied with the total business package that is available to beginning tax preparers. The Tech support is f... See more
Company details
About Federal Direct Tax Services
Written by the company
At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office.
All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business.Written by the company

Contact info
11905 Pendleton Pike, 46236, Indianapolis, United States
- (866) 357-2052
- joe@federaldirecttax.com
- federaldirecttax.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable full-time staff of tax…
Knowledgeable full-time staff of tax experts who are credentialed by the IRS and not just seasonal off-the-street people to answer questions. I have been working with them since 2014. I highly recommend them. They also offer IRS representation services.
Federal Direct has been so amazing!
Federal Direct has been so amazing in helping get my dream off the ground. They support me above and beyond the call of duty. I intend to be partnered with them for a long time to come.
They are a great help.
Great company
Great company, Great customer service. They help me and easy to reach out.
Super helpful and knowledgeable
Super helpful and always willing to go above and beyond to help with software questions, tax law questions and more
David & Rhonda are excellent
David & Rhonda are very knowledgeable & quick in responding to my issues & other inquiries. 5 stars to them.
Best Tax Service in the country
I have been with Federal Direct for 9 years. They are always friendly and very helpful. I will not consider anyone else for my tax partner needs
ALWAYS HELPFUL AND WELCOMING
Just amazing!
I am a new business owner and was looking for tax software. Found Federal Direct and got connected with Joe Rogers. He is just amazing, always willing to help others while being busy himself. I am glad I got to connect with him and am looking forward to working with him.
Federal Direct is very transparent and…
Federal Direct is very transparent and professional. It is great to always get someone on the phone even on the weekends. The help and support is exceptional!
Right away I feel like a professional and experienced tax preparer.
You will not regret it
Before signing up with them, I hesitated because I worried about their legitimacy. Trust me, they are one of the best tax service providers. This is my first time doing taxes, and their videos and training are beneficial in teaching you all the ropes you need to start your tax business. Their customer service is top-notch, and they are very responsive.
They have always been there to help me…
They have always been there to help me and others who need some assistance with any questions you might have.
Staff are very helpful and patience…
Staff are very helpful and patience with all the questions that I have. I have learned a lot and continue to learn. The support that I received as a new tax preparer was phenomenal. Thank you so much for all your help and I’m grateful for it.

Reply from Federal Direct Tax Services
With Federal Direct Tax Services they…
With Federal Direct Tax Services they provide best customer service I highly recommend.
I believe Ichoose the right company to…
I believe Ichoose the right company to partner with for my tax preparation business. Everyone at Federal Direct has been very helpful and it seems you are providing services that will be very helpful to me.

Reply from Federal Direct Tax Services
Great Communication
I’ve been with this company since 2009
I’ve been with this company since 2009. Love them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







