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ELEGOO Reviews 809

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, particularly the printers, noting their ease of use right out of the box and the excellent print quality. Many also appreciate the fast delivery service and the competitive pricing of the products. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also mixed opinions regarding the product itself, with some experiencing mechanical failures or issues with promised features like multi-color printing.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the printers, citing fast... See more

Quality

Clients share positive opinions on quality, with many praising the great products, performance, and print... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, helpful,... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the great and affordable prices,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

Rated 4 out of 5 stars

LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Oth... See more

Rated 4 out of 5 stars

Printer is great, delivery was fast. I only have two complaints, i expected cutters to come wit the printer (minor complain one) But the more important one is that the sd card that came with the pri... See more

Rated 4 out of 5 stars

Shipping and ordering were convenient, fast, and the costs were clear. However, be careful with the fine print of the warranty, because some parts in their machines have a shorter warranty than stated... See more


Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Equipment Supplier
  4. Handicraft
  5. Printer and Scanner Store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

Written by the company

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

809 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

I'm quite happy with the printer

I'm quite happy with the printer, but I'm not happy with the support. My printer is one of the first models, and the LED backlighting is poor. I know the newer models have a connector for the multi-color kit, but I've also read that the multi-color kit is a long way off or might not even exist. I bought the printer because they promised it would be released this semester. This worries me. I'm not happy about it.

10 June 2025
Rated 5 out of 5 stars

Good printer from the start

So i have the Elegoo Centauri Carbon for 3 Months now and i am really happy with it.

It works from the start fine and can print so many materials for such a low price.

happy with my purchase

30 October 2025
Rated 5 out of 5 stars

The Centauri Carbon is working very…

The Centauri Carbon is working very well. I had one mishap with a roll of Elegoo Gray Matte PLA that was tangled. Other than that I have over 600 hours of successful printing with Elegoo PLA and Rapid PETG.

30 October 2025
Rated 5 out of 5 stars

Order came early and it had updates

I pre ordered the Centauri Carbon in February and received it nearly 2 months early with the AMS port and updated light system . The printer worked right out the box as promised despite a few hiccups with the few firmware updates it has received. Now I hope the AMS comes soon, I know it is late but I would rather get a working AMS late than a buggy one now.

31 May 2025
Rated 4 out of 5 stars

Professional printer at a great price

I purchased 4 Centauri Carbons and have had very little problems. They have been great printers but sometimes the firmware updates do more harm than good. Hopefully im able to get the 4-color upgrade soon for all of them.

30 October 2025
Rated 5 out of 5 stars

Elegoo reliability

Elegoo have always had reliable, well made, well supported products. I have the Centauri Carbon and the Neptune 3 Max and I'm thankful every time I have the opportunity to use them.

30 October 2025
Rated 4 out of 5 stars

Solid printer

The Centauri Carbon has been absolutely great. I've had no issues at all. The reason for only 4 stars is it looks like the multicolor system for it my not be coming. That isn't the primary reason I bought this printer, but it was something I was looking forward to.

30 October 2025
Rated 5 out of 5 stars

For the money a great 3D printing…

For the money a great 3D printing experience.
I got this printer back in late July--I've used it quite a lot since and most of the results are amazing!
I have had a few issues--but if I compare it to my experiences with an Ender 3 it's many many times better.

Very happy to Elegoo has published the source code and that OpenCentauri exists.

Looking forward very much to the 4 color accessory.

29 October 2025
Rated 1 out of 5 stars

Will never buy Elegoo again

Will never buy Elegoo again, as a matter of fact not even filament. The cc machine has several flaws that Elegoo won’t address and they lied about the mms unit. The cable on the print head is pulling loose on not only my machine but many others but there has not been any steps taken to address the matter. The cc is very unsafe and I don’t recommend any one buy from Elegoo until they replace print heads

1 August 2025
Rated 2 out of 5 stars

Be prepared to fix it yourself, not for beginners

I'm sure their products are good when they work but I barely used mine when it stopped printing after 6 weeks. Despite months of back and forth from Customer Care, which was largely just repeated advice I had already completed... It came to naught and I sold it privately.
If

15 January 2025
Rated 3 out of 5 stars

The products and pricing are good, but...

The products and pricing are good, but not the software support! No slicer updates, no APP control for the most popular printers! Very disappointed with software development which other companies are on top of their products!

30 October 2025
Rated 2 out of 5 stars

Would be a 5 but you suckered the world…

Would be a 5 but you suckered the world w the elegoo centauri carbon that would end up multi-color .... but now you've killed that project & moved onto a whole new machine (that looks like crap) .... so like a lot of other people I'll probably not but elegoo again..
thankfully the machine does single color very well so it will Stay on my bench... (that's the only reason you get 2 stars)

30 October 2025

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