Ela Mo™ Reviews 

735
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Bags and Luggage Store

Written by the company

Wir sind ein familiengeführtes Startup aus Hamburg und entwickeln smarte Begleiter für den Weg zur Arbeit, in die Uni, zur Schule, in den Urlaub, zum Sport oder zu Freunden. Wir nutzen unsere Produkte selbst jeden Tag und entwickeln sie ständig weiter. Es geht um mehr als von A nach B zu kommen. Der Weg ist unser Ziel.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

735 reviews

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No recent history of asking for reviews

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4.5

All reviews

(735)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth experience and a great product!

Everything went very smoothly, from ordering to delivery, and I like my backpack. This is the second one, different from the one I bought few years ago. The first one is still going strong (and looks great!) even though I use it roughly every other day. I have my eyes on a third one, but the pattern I really like seems just never available (I confess that I do not check the web often, so I am willing to put it to my bad luck).
I used customer service once, and my experience was great.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Good quality backpack

The backpack is still in good quality after months of using it. I always packed heavy because of work and it is still sturdy and whole. til now I am very satisfied with my backpack.

7 October 2022
Rated 5 out of 5 stars

The best customer support

Besides from making really cool, beautiful and functional backpacks (I am very happy with mine), they are gods of customer support. When a postal service company malfunctioned, Ela Mo ladies were helping me to solve the issue and sent me my order 3 (THREE) times, until the delivery finally succeeded. And they were always friendly and forthcoming. Totally recommend!

8 December 2022
Unprompted review
Rated 5 out of 5 stars

No backpain

Distinctive color design, light weight, very comfortable for the back. Manufactured from recycled materials. I really like it, I just wish it was more spacious in width، but still very practical and very good.

14 October 2022
Rated 5 out of 5 stars

Papercut Daypack Backpack!🌷

Super love my Papercut Tulip Day Backpack! Love the materials used and the tiny (useful) details put into it.

Thank you for such a speedy transaction. It was delivered right before my birthday (as requested).

I just hope that you will have an English option for the website and email.😌

20 October 2022
Show reviews in all languages. (735 reviews)

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