Smooth experience and a great product!
Everything went very smoothly, from ordering to delivery, and I like my backpack. This is the second one, different from the one I bought few years ago. The first one is still going strong (and looks great!) even though I use it roughly every other day. I have my eyes on a third one, but the pattern I really like seems just never available (I confess that I do not check the web often, so I am willing to put it to my bad luck).
I used customer service once, and my experience was great.








