dusters.cleaning 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I booked two cleaners for a deep clean. Only one turned up who was twenty minutes late, she didn't have enough cleaning materials on her so had to use mine and left about half an hour early even thoug... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Dusters after searching for a rated person on line.The caller was very polite & clear.I arranged a visit the next day for them to clean my fathers carpet.Romeo turned up with his pa... See more

Rated 5 out of 5 stars

Excellent cleaning service.. The cleaner did an excellent job, always responsive to any special or specfic request and always on time. She leave's my house immaculately clean, well arranged, emptied... See more

Company details

  1. Cleaning Service

Information provided by various external sources

whether you are looking for a one-off home cleaning, or regular contract cleaning, dusters.cleaning trusted team of cleaners provides a reliable and professional home service at an affordable rate.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer.

I was contacted by Dusters after searching for a rated person on line.The caller was very polite & clear.I arranged a visit the next day for them to clean my fathers carpet.Romeo turned up with his partner early & they were very polite.They cleaned the carpet & I was very happy with the result.i would not hesitate to recommend or use the service again.Thank you!!

6 August 2019
Unprompted review
Rated 1 out of 5 stars

Vile owner

Vile owner, vile little company, terrible job & Expensive for what it is, Avoid at all costs.

31 July 2019
Unprompted review
Rated 1 out of 5 stars

Do Not Use This Company!

I invited the Owner of this Company into my home on a trust basis to clean.
I arrived in from work that evening to find what looked like acid/bleach/oven cleaner (not sure which) stains that had completley ruined my worktops! The stain was white and covered a vast area. Meaning i needed to replace the full work tops around my kitchen. The owner admitted fault and said he would get back to me as he would claim from his insurance.
In the meantime i took out the trouble to get 3 quotes.
1. £1200
2. £800
3. £600
I tried to ring the owner a day later and he refused to pick up. It went to voicemail.
I wanted to let him know the joiner who came in with the last quote was happy to replace my worktops and he wanted to speak with him.
Both myself and joiner have left voicemails text and calls to his mobile and the owner simply refuses to answer.
This is almost 2 months ago now and i am still left with the embarrassment of my kitchen.
If this Company was insured why refuse to engage with an unhappy customer instead of vanishing after ruining my workspace!
Instead he is "ducking."
I would advise anyone to not use this businesses if you are considering doing so.

The overall cleaning of my house was a disgrace too.

6 May 2018
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

I booked two cleaners for a deep clean. Only one turned up who was twenty minutes late, she didn't have enough cleaning materials on her so had to use mine and left about half an hour early even though there were still places to be cleaned. However the main issue was the refund. The cleaner had somehow manage to scratch all along a newly painted doorframe taking big chunks out of the paintwork. Instead of coming to tell me she didn't say anything but then apologised when I noticed (you couldn't miss them). Despite a 'no questions asked' guarantee the owner only made a partial refund to cover the cost of repair. Not what the website promised. Stay well clear!

3 March 2016
Unprompted review
dusters.cleaning logo

Reply from dusters.cleaning

We keep to our word and deliver on our promise. Upon completion on cleaning work our managing director was present at cutomer's house where customer confirmed being pleased with the cleaning service we provided for her. Upon mentioning the paint work damage on door to us, we asked the customer get us a quote for full repair, which was done immediately as customer got on phone to interior designer to get a price for repair. The agreed full cost of repair was paid to customer.
We definitely keep to our words on Our 100% money back guarantee should customer not be happy with the level of cleaning provided. However on this occasion customer confirmed she was satisfied with cleaning provided and only requested payment for paint repair.

Rated 5 out of 5 stars

Friendly, helpful and hard working

I had asked for two people for 4 hours each and they arrived as agreed, two days later. Website a bit unreliable but good email and mobile communications, the two cleaners worked hard and were resourceful and made a significant impact on the challenge I set them!

9 February 2016
Unprompted review
dusters.cleaning logo

Reply from dusters.cleaning

Thanks for your feedback, we really appreciate it. Looking forward for more business relationship with you

Rated 5 out of 5 stars

Great service.. friendly staff.

This is first time we've used them. Very good price. Friendly staff.. Excellent work.. Lady who cleaned did a very good job. Hope it continues. Would recommend if these standards are maintained.

18 January 2016
Unprompted review
dusters.cleaning logo

Reply from dusters.cleaning

Thanks Andrew for your feedback, really appreciate it.

Rated 5 out of 5 stars

good service

good customer service and excellent cleaners. would recommend them to family and friends

6 January 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic, thorough cleaners. Great value for money.

I'm so pleased with my Dusters cleaner. All work is done to a high standard. The level of customer service is superb. If my cleaner can't make it for any reason another cleaner is provided who works to an equally good standard.

6 January 2016
Unprompted review
dusters.cleaning logo

Reply from dusters.cleaning

Hi Sara,
Thank you very much for your feedback we really appreciate it. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

Top service

Top service. Polite staff. Everything is always squeaky clean. Excellent value for money. I have never had an issue with service. Always willing to go the extra mile.

19 December 2015
Unprompted review
Rated 5 out of 5 stars

excellent cleaning service

Excellent cleaning service.. The cleaner did an excellent job, always responsive to any special or specfic request and always on time. She leave's my house immaculately clean, well arranged, emptied the bin, clean underneath the furniture and my house smells good. I definitely will recommend.
Thank you

18 December 2015
Unprompted review
Rated 4 out of 5 stars

The Team

They are very efficient, fasters, organizates and reliabilies. Thanks Dusters!

15 December 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look