We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additio... See more
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See what reviewers are saying
The staff are so descent and very patient to listen to all our questions. The doctor from their staff in Egypt who met us was very professional, very accurate and was keen to collect all the details... See more
Company replied
My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report... See more
Company replied
I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the... See more
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Company details
Written by the company
Docspert Health is an international medical consultation and clinical validation platform that supports high-quality medical decision-making for patients, insurers, hospitals, and organizations. We deliver structured second opinions and subspecialty validation from leading experts in the US, UK and Europe, across complex and routine cases, through a clinically governed and evidence-driven process. Docspert Health helps reduce unnecessary interventions, minimize clinical variation, and strengthen confidence in medical decisions by delivering the right expert insight at the right time.
Contact info
6 Lamar Buildings, El Nozha, 4473310, Cairo, Egypt
- +20 10 70477224
- support@docspert.com
- docspert.com
4.9
Excellent
296 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service.
Excellent service.. The list of available Doctors is vey good and the interview was of great value. Staff is very supportive, well experienced and quickly responds to inquiries and changes. Thank you Docspert team, I will definitely use your service again.
15 January 2022
Unprompted review
Reply from Docspert Health
Dear Ms. Hoda,
Thank you so much for this review. We at Docspert Health take pride in our network of international experts and it feels great to know that we were able to help your case to be diagnosed and managed according to the latest worldwide guidelines. We wish you to always be safe and sound.
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
An interview is more than wonderful and…
An interview is more than wonderful and a very good diagnosis, a doctor with great experience.
13 January 2022
Unprompted review
Reply from Docspert Health
Dear Mr. Ziad,
Thank you so much for this review. We at Docspert Health take pride in our network of international experts and it feels great to know that we were able to help your case to be diagnosed and managed according to the latest worldwide guidelines. We wish you to always be safe and sound.
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Great experience
Great experience
The Doctor listened to all of my questions, and explained it in details.
Thank you
7 January 2022
Unprompted review
Reply from Docspert Health
Dear Ms. Wajd,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
A Great experience
The team is so professional,well experienced , very patient and they care
about the patient's health .highly recommend it
26 December 2021
Unprompted review
Reply from Docspert Health
Dear Ms. Aya,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
A perfect experience
I’m glad that we have that kind of help and support here in Egypt, a professional and well experienced staff, very polite and patient and a perfect follow-up.
My overall experience was perfect and i’d recommend it to anyone who needs this kind of medical help.
26 December 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Steven,
Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Very supportive and great follow up
Very supportive team
Staff is well experienced
friendly with excellent follow up
Data preparation with all questions
Excellent listeners
explaining the reports with highly qualified
25 December 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Amir,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Good work
Good work. Good follow-up. I trust them and will definitely consult them again.
22 December 2021
Unprompted review
Reply from Docspert Health
Dear Ms. Yasmine ,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Good effort however try to do these…
Good effort however try to do these efforts in timely manner
20 December 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Adel,
Thanks so much for sharing your experience with us. We are happy to know that our team was up to par with your expectations. We apologise for any delay, we do understand the waiting pressure that our clients can suffer from and work hard to make our service flow in a timely manner to lessen this as much as we can and will make sure that this will not happen again. We are glad that our service was able to help with your case and wish that your family will always be safe and sound.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert health team.
Good medical service and very helpful…
Good medical service and very helpful medical team
19 December 2021
Unprompted review
Reply from Docspert Health
Dear Ms. Basma,
We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Trusted services Very useful
Trusted services Very useful, I got a satisfactory diagnosis of the medical condition in a scientific and accurate way, with a detailed explanation, the treatment was described. Thank you
16 December 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Mohanad,
Thank you so much for this review. We at Docspert Health take pride in our network of international experts and it feels great to know that we were able to help your case to be diagnosed and managed according to the latest worldwide guidelines. We wish you to always be safe and sound.
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
I was really glad to find such…
I was really glad to find such professional medical support in Egypt and most importantly online. The staff is very kind and polite and very patient in listening to my questions. The medical opinion given to me is very professional and excellent. I was really much relieved by finding such trustable medical opinion which greatly helped me in taking the right decision. A big THANK YOU to Docspert and all their skilled staff.
15 December 2021
Unprompted review
Reply from Docspert Health
Dear Mr, Khaled,
We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Very Good medical service with a…
Very Good medical service with a professional medical team.Thanks for your great efforts
9 December 2021
Unprompted review
Reply from Docspert Health
Dear Ms. Manar,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Reply from Docspert Health
Dear Ms. Marium,
We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
My visit was successful and the people…
My visit was successful and the people are very respectful..
28 November 2021
Unprompted review
Reply from Docspert Health
Dear Valued Docspert Health User,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
thank you for your cooperation
28 November 2021
Unprompted review
Reply from Docspert Health
Dear Valued Docspert Health User,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
My experience with docspert health was…
My experience with docspert health was amazing, they pay attention to details and they have accuracy in timing and also the following up either for explanation or to complete missing info..
The preparation of the questions in the report that I was keen to know and the arrangements for the video call with the specialist was perfect.
Also the fees required for that service is affordable.
I would like to thank everyone from the team for their efficiency and professionalism and I will start to recommend Docspert health to everyone I know.
I have to mention that I asked about the professor they advised me with and about their headquarters in the UK and citizens of the UK assured me that they enjoy a trusted promising reputation out of Egypt.
13 November 2021
Unprompted review
Reply from Docspert Health
Dear Valued Docspert Health User,
We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
very good service
8 November 2021
Unprompted review
Reply from Docspert Health
Dear Nour Roshdy,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Best Medical Consultation Center
Thank you for the great service.. It was an excellent experience and well worth of the fees cost. Staff is well experienced; friendly; with excellent follow up and feedback. Wish you all the best.
31 October 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Osama,
Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!
Please, feel free to contact us anytime via our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
A wonderful center
A wonderful center, they answered all the questions after tiredness and trouble with the doctors here in my country
30 October 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Abdullah,
Thank you so much for sharing your experience with us. We understand how frustrating and exhausting it is to be seeking the proper diagnosis and we are glad that our service helped you to end the struggle. We at Docspert Health appreciate you allowing us to be part of your recovery journey.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Thank you
Thank you , it's excellent experience . You do excellent medical advice and service.
25 October 2021
Unprompted review
Reply from Docspert Health
Dear Mr. Medhat,
We really appreciate you taking the time to share your rating with us. We are glad that our Docspert Health team was able to help with your case. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our clients.
Please, feel free to contact us anytime through our e-mail;
support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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