I have a good experience to see my credit report was important with credit engine. While looking for loan agreement and credit card. Its reflected with credit score to improve with financial.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really happy with this company, the process was straightforward and quick. I had the money I needed within an hour and was able to pick how long I need to repay, in my case I chose 6months
Company replied
Really happy with my experience using this online lending website. The application process was simple and straightforward, and I found the website easy to use. The information was clearly presented,... See more
Company replied
Credit engine is a reliable and cost effective way to keep your credit in top shape. When in need of customer service they are on there A game and help you through all steps of any process that needs... See more
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable
Credit Engine was very helpful and gave good advice and guidance, there was not a long wait to speak to an Advisor and the Advisor was friendly and courteous. Thank you for help it was appreciated.
5 October 2026
Unprompted review
Reply from Credit Engine
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you had a great experience with Credit Engine and that our advisor was friendly, courteous, and able to assist you promptly.
Providing helpful guidance with minimal wait times is always our priority, and we truly appreciate your kind words.
Best regards,
The Credit Engine Team
Natasha was very good at explaning…
Natasha was very good at explaning everything i need to know.
13 October 2026
Reply from Credit Engine
Dear Sandra,
Thank you so much for leaving us a 5-star review!
We're delighted to hear that Natasha was clear and helpful in explaining everything you needed to know.
We'll be sure to pass along your kind words to her!
Best regards,
The Credit Engine Team
Reply from Credit Engine
Dear Holly,
Thank you so much for the 5-star review!
We're glad to hear that you experienced excellent service with us.
Best regards,
The Credit Engine Team
Reply from Credit Engine
Dear Cheyenne,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our advice and service.
We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
The Credit Engine Team
Reply from Credit Engine
Dear Holly,
Thank you so much for your 5-star feedback!
We are thrilled to hear that you had a good experience and felt so welcome.
We look forward to seeing you again soon!
Best regards,
The Credit Engine Team
I give 5 stars to credit Engine the…
I give 5 stars to credit Engine the best 👌
11 October 2026
Unprompted review
Reply from Credit Engine
Dear Marvin,
Thank you so much for taking the time to leave us a 5-star review!
We are thrilled to hear that you had such a great experience with Credit Engine.
Your support means a lot to our team!
Best regards,
The Credit Engine Team
Really good and i would recumend it to…
Really good and i would recumend it to any one who has never used it before
11 October 2026
Unprompted review
Reply from Credit Engine
Thank you so much for taking the time to leave us such a lovely 5-star review!
We are delighted to hear that you had a great experience with us and truly appreciate your recommendation to first-time users.
Best regards,
The Credit Engine Team
Reply from Credit Engine
Dear Robert,
Thank you for taking the time to share your feedback.
We take all allegations of fraudulent activity extremely seriously, and we strongly deny these claims. We adhere strictly to financial regulations and security standards to ensure that all personal and payment information is completely secure.
We would appreciate the opportunity to investigate your experience further and clarify any misunderstandings.
Please provide your details as requested alternatively you can contact us via our contact us page at Credit Engine so we can look into your account details and assist you personally.
Kind regards,
Customer Support Team
Reply from Credit Engine
Dear Wayne,
Thank you so much for taking the time to leave us a review.
We are delighted to hear that you experienced good customer service and found our team helpful.
Your feedback is greatly appreciated!
Best regards,
The Credit Engine Team
Very helpful and easy to use.
9 October 2026
Unprompted review
Reply from Credit Engine
Dear Michael,
Thank you for your 4-star review.
Thank you for your feedback!
We are delighted to hear that you found our service helpful and easy to use.
Please feel free to reach out if you ever need further assistance.
Best regards,
The Credit Engine Team
Good services
9 October 2026
Unprompted review
Reply from Credit Engine
Dear Luke,
Thank you so much for taking the time to share your positive 5-star feedback!
We are thrilled to hear that you had such a great experience with our service.
Your support means a lot to our team, and we look forward to continuing to assist you in the future.
Best regards,
The Credit Engine Team
I had an issue with my membership and…
I had an issue with my membership and refund, but after Natalie called me back, everything was handled so professionally and respectfully.
She was incredibly kind, patient, and understanding throughout the whole process. She took the time to go through everything with me, and thankfully, we were able to resolve the issue and I received my refund.
It’s rare to come across someone who makes you feel genuinely listened to and treated with respect. Natalie turned what could have been a frustrating experience into a really positive one, and I truly appreciate her help.
Thank you, Natalie, for your kindness, professionalism, and understanding.
Credit Engine, you have a great member of staff in Natalie! 😊
9 October 2026
Reply from Credit Engine
Dear Muhammad,
Thank you so much for taking the time to leave such a thoughtful review.
We are delighted to hear that Natalie was able to assist you so professionally, kindly, and patiently to resolve your membership and refund query.
We pride ourselves on making sure our members feel genuinely listened to and valued, so it’s wonderful to know Natalie turned your experience into such a positive one. We will be sure to pass along your kind words and appreciation to her—she will be thrilled!
Thank you again for your feedback and support.
Best regards,
The Credit Engine Team
I love how the process is a straight…
I love how the process is a straight forward one and also quick to complete, i would be glad to recommend it to friends and family so they could also make use of it.
9 October 2026
Unprompted review
Reply from Credit Engine
Thank you for taking the time to share your 5-star feedback!
We are thrilled to hear that you found the process straightforward and quick.
Knowing that you would recommend our service to your friends and family means a great deal to us.
We look forward to assisting you again in the future.
Kind regards
The Credit Engine Team
Brilliant site really helped me build…
Brilliant site really helped me build my credit up
8 October 2026
Unprompted review
Reply from Credit Engine
Dear Rob,
Thank you for sharing your 5-star feedback.
We are thrilled to hear that our site has been instrumental in helping you build your credit, and we appreciate your support!
Kind regards
The Credit Engine Team
Quick and easy to set up
Quick and easy to set up and a great way to keep an eye on your credit score and get advice when needing to improve your score
8 October 2026
Unprompted review
Reply from Credit Engine
Dear Chantelle,
Thank you so much for taking the time to leave your 5-star review!
We are thrilled to hear that you found Credit Engine quick and easy to set up, and that our service is helping you keep an eye on your credit score and access advice to improve it.
We truly appreciate your support.
Kind regards,
The Credit Engine Team
I have a good experience to see my…
I have a good experience to see my credit report was important with credit engine. While looking for loan agreement and credit card.
Its reflected with credit score to
improve with financial.
6 October 2026
Unprompted review
Reply from Credit Engine
Dear Mahammed,
Thank you for taking the time to share your feedback with us.
We are glad to hear that Credit Engine helped you keep track of your credit report and score while exploring options for loans and credit cards.
We appreciate your support and look forward to continuing to help you manage and improve your financial wellbeing in the future.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Mohamed,
Thank you so much for taking the time to leave your 5-star review!
We are thrilled to hear that you experienced a smooth process and that you would highly recommend our service.
We truly appreciate your support.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Monica,
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you experienced amazing help from our team.
Providing supportive and reliable service to our customers is always our top priority.
We truly appreciate your feedback and look forward to continuing to assist you with all your credit report and score needs in the future.
Kind regards,
The Credit Engine Team
Signs you up to a monthly subscription…
Signs you up to a monthly subscription without your knowledge and then steals your money.
Give me back my £19.99 you thieves.
6 October 2026
Unprompted review
Reply from Credit Engine
Dear Ursula,
Thank you for sharing your feedback.
We are sorry to hear about your frustration regarding the subscription charge and understand your concern.
Please note that Credit Engine is a credit report and score service that offers a 14-day free trial, after which a recurring monthly fee of £19.99 is applied as outlined during sign-up.
We would welcome the opportunity to assist you directly with your account and look into this charge.
Please provide your details as requested or reach out to us via the contact form on the Credit Engine website so our team can resolve this for you as a priority.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Chloe,
Thank you so much for your fantastic 5-star review and recommendation!
We are thrilled to hear that you had such a great experience with our service.
Your positive feedback is greatly appreciated by the whole team.
We look forward to continuing to assist you in the future.
Kind regards,
The Credit Engine Team
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