Contraception Direct Reviews 325

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, efficient, and quick, making the process of obtaining contraception much simpler than traditional methods. Many highlight the helpfulness and understanding of the staff during phone consultations, noting their professionalism and kindness. The delivery service is frequently mentioned as fast and reliable, with many receiving their prescriptions within a few days. The user experience is described as seamless and hassle-free, with people appreciating the convenience of not needing to visit a GP or pharmacy. Some customers also noted that the service is free and provides generous supplies, reducing the need for frequent deliveries.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being kind,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

User experience

Consumers find the user experience to be positive, highlighting its convenience, speed, and ease. Many... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the kindness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely call with Maya for a refill of my birth control which was quick and efficient as promised. And about 4 days later, I received a 6 month supply via Royal Mail, a delivery which was fast... See more

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

Quick and easy service, I completed the form and arranged a call for when it suited me. Just a few questions and it was confirmed my chosen contraceptive would be on its way. It’s made things so much... See more


Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This service is so easy to use!

I often find difficulty in finding time to get my birth control and that has previously stopped me from getting my birth control in time for my cycle. This has made my life so much better!

6 November 2025
Rated 5 out of 5 stars

Easy and convenient

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delivered automatically when you need a refill but as I am aware they are still making tweaks as a newer company finding their feet. Definitely recommend them to anyone looking to start the pill.

4 December 2025
Rated 5 out of 5 stars

So easy and friendly!

So easy! Made appointment and got my call less than 2 hours later. So easy to sort out and was sent out to me really quickly. Very friendly and informative. I knew what I wanted but was offered advice if I wasn't sure. Much easier than having to see a Dr which would have taken about a month!

4 December 2025
Rated 5 out of 5 stars

Easy and efficient

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide height, weight and blood pressure whenever i need a refill. highly recommend!!

3 December 2025
Rated 5 out of 5 stars

Easy & Quick

This service has made it so much more simple to get the pill and I wish it had existed a long time before now! The nurse that calls is always so pleasant and kind, the reminder texts/ emails are really useful and the turnaround is very quick. Highly recommend!

1 December 2025
Rated 5 out of 5 stars

Amazing

Very easy to book an appointment and very fast appointments on the phone and very fast shipping. No issues at all and they will answer any questions you have.

4 November 2025
Rated 5 out of 5 stars

Great service to begin with

Great service to begin with, it makes getting contraceptives so much easier and accessible! I really appreciate the free service, and they deliver exactly on time! The person that spoke to me was just lovely and I had a really positive experience overall :)

2 December 2025
Rated 5 out of 5 stars

Very convenient

Very convenient! The member of the team who conducted my phone call screening was very friendly and thorough.

29 October 2025

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