Consumers Energy Services Reviews 

3,987
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural g... See more

Rated 4 out of 5 stars

I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high... See more

Rated 5 out of 5 stars

Very customer oriented. Easy for seniors to use. Even those of us with limited computer abilities were able to complete. Happy to hear there is a chance of some financial relief from today’s very expe... See more

Rated 5 out of 5 stars

An Electrician by the name of Sam did a great job of fitting our extractor fans and reinstalling all our sockets and light fittings. Very professional tidying up along the way and taking the time to e... See more

Company details

  1. Green Energy Supplier
  2. also in
  3. Energy Equipment and Solutions
  4. Solar Energy Company

Written by the company

Consumers Energy Services helps businesses and homeowners save money on their energy bills by identifying ways to reduce energy consumption and increase the efficiency of their systems. We offer a range of services, including energy audits, equipment upgrades, and the installation of energy-saving technologies. Our team of certified professionals will work with you to develop a customized plan to improve your energy efficiency and reduce your carbon footprint. With our expertise and proven track record, we can help you save money and make your home or business more sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(3,987)

12 reviews in the last 12 months

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Rated 2 out of 5 stars

Dangerously Overpriced!

Despite generally adequate energy service, Consumers Energy has gotten incredibly greedy. My bill has gone up three-fold over the past several years even though I signed up for the Budget Plan, which supposedly evens out the bills over a yearlong period. Most consumers are really struggling to pay these increasingly higher energy bills, along with higher rents, mortgages, and all of the other bills which pile up and have gotten increasingly expensive in this capitalistic rogue era in the US. We have no other choice as to what energy company to use, and Consumers Energy takes advantage of this by constantly increasing their prices. It is beyond imperative that Consumers Energy lower their prices to accommodate its customers as soon as possible.

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Money stiller

Money stiller, set me on $5000 don't want give me money back , please don't take there servis ,you can lose more money, no worth.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Can I rate any lower

Can I rate any lower? This company promised government rebates, reduced bills and neither happened. We paid a lot of money, the bill says extended warranty and now they say no further service will be provided. The equipment is almost 6 months old, we have already had issues and no one responds on a Friday in -20 below weather, no furnace. They will not provide installer’s name and the installer left nothing (no manuals, no warranty cards, no business card and no Invoice with their name on it.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

consumer energy…

a POSt to be part of consumer energy his name marcus savard aka Joseph Savard was the sales person .Came to my home about heat pump it kneed to be replaced and at the time when Mr Joesph Savard .was here he was posto be training some men at the time to do the same thing that Mr Savard was doing .during this time Mr Savard did not give me some sort of paperwork did everything on his only used tablet and during this time Mr Savard prashered me and talked in circles .I have payed the amount of the bill and now I heard that the company smart provoncial smart heat pump went under now the company is now called Consumer energy it is called now .now I have post to be a law firm 905 472 2300 when looked up on line it was for tax .smart provoncial smart phone number is 1888 536 3025 and Consumer Energy 1517 7683092 or 1866 689 5130 customer service email cconsumersengergy.ca and address is 130 Slater st Ottawa Ontario K1P6E2.once beware of this person JOSEPH SAVARD AKA MARCUS ALEXANDER.and now they are saying I owed then money in the amount of thirty thousand I told them to come take it back all they did not do the job wright the first time they came back to put one upstairs because they did not do it the first time

17 December 2025
Unprompted review
Rated 5 out of 5 stars

An Electrician by the name of Sam did a…

An Electrician by the name of Sam did a great job of fitting our extractor fans and reinstalling all our sockets and light fittings. Very professional tidying up along the way and taking the time to explain how the fans worked. A Credit to the company.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

This place takes money from elderly people

This Place has taken money from my elderly parents and after asking for it to be returned due to no action they stopped returning her emails and calls !! Has anyone else had this experience ? As a business owner this makes us all look bad and if they don't resolve asap i will be getting police involved

22 September 2024
Unprompted review

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