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Rated 1 out of 5 stars

The trading experience has useful ideas, but the execution feels inconsistent and harder to use than expected. Setting up trading rules isn’t always straightforward, especially for beginners, and the... See more

Rated 1 out of 5 stars

1. Very slow and laggy website. 2. Support has not answered me for over 30 minutes, despite the claim “response time: within minutes”. 3. I bought a subscription for $40, received an email c... See more

Company replied

Rated 5 out of 5 stars

There are several options to make profit here. Use seasoned trading signals, indicators and tested trading strategies or create your rule from scratch. The demo exchange gives the ability to practice... See more

Rated 5 out of 5 stars

CoinRule the best cryto traiding bot! The interface is super simple and easy to build rules to trade crypto. Exists a great telegram community for paid user where people share successful rules, tha... See more

Company replied

You should know

3.8

Great

TrustScore 4 out of 5

148 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Coinrule has been amazing

Coinrule has been amazing, they have a trustworthy support team and they're always available to help, even though some emails can take a few days to be responded to, there are always helpful responses.

Plus, the documentation is quite complete, it has everything we need to know to set up the bot for auto trading.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience with Coinrule

I'd been using another bot platform for a year, but decided not to renew. I searched for an alternative and found Coinrule. I've been with them for a few months now and I recommend them very highly. The bot (or rule) configuration process is innovative and allows me great flexibility, which is further enhanced by the ability to integrate TradingView strategy buy/sell signals. I cannot praise the prompt, personal, friendly customer service highly enough: it's outstanding. I don't give praise lightly but in this case it's very well deserved.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Good Bot, Great Support

I have been using the bot for nearly one year. I find the bot very powerful. Its main strength is that it allows, through its logical operations, to construct quite complex trading strategies. The interface is self explanatory and very easy to use. It is true that one needs good trading knowledge in order to use the bot, but there are plenty of explanations in the help section. Also, there is the possibility to request a one-on-one coaching, or ask questions and receive detailed advises. The support is very prompt and friendly. The few problems I have had with the bot were solved quite fast and very professional. It is also true that the bot does not use too many indicators, but I am confident that they will solve this issue soon. Overall, the company is doing its best to have happy customers and, indeed, they succeed in this.

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Rules not triggering based on setup

Rules not triggering based on setup. i have asked the support 2 or 3 different rules already why it did not trigger. i even used live binance already just to see the actual even if i will loose some money.

the rule does not seem to trigger even by just simple "buy" trigger on a specific coin at ma9 cross above ma50 in 15mins at market order. but then 1 hr later nothing happened.... i traded manually and was able to buy....so paying the subscription is even worse as you loose on the trade then you still have to pay the monthly subscription.

the comment below may be true about this so called automate your trade but it seems you will loose more money.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

Beginners beware, you will lose money.

Don’t be fooled into buying a subscription to this if you are a beginner
You will lose money.
I tried the free 7 days first but it was so limited I paid for the cheapest version.
Firstly it does state that demo mode differs from real mode. This is wildly under stated. As I could only make money in demo mode using their template rules or my own,I tried this and it was happening while running identical bots in in both modes, the real would lose and the demo would make profit.
Next this is not an automated bot, it needs you to put the exact specifics of what you expect an asset to do, before you can trade. This is more than useless for a beginner who has no clue where to begin with specifics of any asset.
The templates are useless and lose you money, but you can change the values, again completely useless to a beginner who wouldn’t know what values to put.
I believe this to be a legal scam to fleece complete novices, as customer services have yet to get back to me about closing and deleting my account and subscription.
This is supposed to trade for you while you sleep, worst thing you can do is not check it for a couple of hours cause it will cost you even more money if you turn your back on it for 5 minutes, which again is completely useless and defeats the object.
The only way this app can make you money is if you understand the graphs and know how to do analysis and how best to predict the market. Again useless for a beginner.
This platform should in no way advertise towards beginners as the bots are useless unless you are some sort of specialist.
They don’t seem to care as long as they’ve taken your money, and obviously if they don’t reply to my closure request they will be taking more money.
I’m 15% down in a very short time, I’m so glad I only used a small amount of funds.
I’m mostly up on all my other cryptos that I’ve managed myself by just following the news on what I’ve bought and anyone else should do the same.

Once again this is not automated trading. This is just set a load of buy or sell orders. you can easily set this up yourself in most trading platforms. Just set a buy or sell order at a certain price and it will execute.

Thanks for reading, I hope this helps someone.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Have a robot do it for you

An IFTT approach to crypto trading, very easy to setup and get going. Once started it executes precisely. I've been using it since September 2021 and I've seen many improvements to both UI and trading features. Customer care is super responsive and kind.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

good website / beginner friendly

good website easy to understand and beginner friendly 🤗👍

good team / very pro

thx again Oleg for all advices and time spend for explain and answare to all questions 😊

5/5 👍

17 January 2022
Unprompted review
Rated 5 out of 5 stars

Great tool, very intuitive

Great tool. You can design your own rules to trade crypto without being a coder. So you can DCA or buy the dip, grid trading or trend following, whatever is your style and depending on market conditions. They already have a large set of crypto trading rules templates but you can be creative and develop your own rules. It is very intuitive. The community and Coinrule support are very active on telegram.

13 January 2022
Unprompted review
Rated 1 out of 5 stars

Far to complicated for someone with little trading experience

Far to complicated for someone with no experience and very little knowledge of what the things they are asking you to set up even mean. They ask you to put things in boxes and I have no clue about what they are asking. Setting prices and times etc way over my head to understand or know what I’m doing. It’s basically asking what prices to buy and sell, when a complete novice would have no clue about what a good price to do either of these actions is or what time frame to set, surely the idea of a bot is to know itself when is best to buy and sell? This is after all what would be worth paying for! Also why I registered because it is supposed to be automated.

I don’t understand the benefit of these bots if you have to guess what values to put in, when I’m basically doing the same myself when I’m buying and selling. I can sit there losing my own money quite easily I don’t see how paying for these bots is going to stop me losing even more money in fees etc.

It would need to be far more automated than what it is for me to be able to use it or vaguely understand what I’m doing.
Probably better for people with more experience in the markets than I have.

Just to add I’m really not very good with with technology and can’t figure out how to use and understand stop losses and leverage etc on the eToro or kraken apps I use either.
Was hoping a bot app might make things a lot simpler by figuring out when to buy and sell at the right price etc. But instead it just seems to make things more complicated to understand.

3 December 2021
Unprompted review
Coinrule logo

Reply from Coinrule

Hello,

Thanks for taking the time to review our platform.
We are very sorry that you felt lost. Many of our users are beginners and hobbyist traders looking to learn more about trading and cryptocurrencies. Their goal is to find a platform to automate their strategies and manage their funds.

That generally requires at least a minimum effort to read our guides and articles to learn more about how the product works. We produce new content regularly to educate our traders to ensure they can get the best of our product.

You can read through more than a hundred different articles in our Knowledge Base. Our team is always happy to help you with your questions if that is not enough. We also organise a demo call with our traders to understand their needs better and suggest how Coinrule can help them.

Our Telegram community is also a great place to share your experience with other traders. Our members are amazing and always willing to help out newbies.

If you are looking for a platform that promises to offer a complete 100% trading system, beware of scams. Very few of them will deliver consistent profits over the long term in all market conditions. Arguably, not all trading systems can fit everyone's needs, both in terms of risk management and profit expectations.

Our main goal is to empower every single trader to pursue their own investment objectives.

I hope this clarifies. Feel free to reach out in our chat to arrange a quick call to introduce you to the benefits of Coinrule.

Best,
Ruben

Rated 5 out of 5 stars

Works great

Love It. It's been a week and it is working beautifully.
Previously tried two other automated trading services, and left both after a month or more of technical issues. No problems here, and great customer service. Highly recommend.

25 November 2021
Unprompted review
Rated 5 out of 5 stars

The customer support is great

The customer support is great, any problem just chat with them and they will defiantly help you great team and great product after subscribing for a month the results where good so I upgraded to the annual plan.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Coinrule is a really lovely addition to the Industry

Coinrule is a really lovely addition to my Crypto toolset, not only was I able to test run my newly acquired knowledge in Technical Analysis and see what works, when, and how, but the current amount of customizability really made me drop the idea of building my own bot with my own infrastructure, looking forward to their future milestones and it's really amazing that they managed to reach just that in their Beta ❤️

2 November 2021
Unprompted review
Rated 2 out of 5 stars

Just a review.

Its sad that on starter, they dont give you fully user customable rules to make your own even for a demo bot to test if this works or not even for couple of days.
Iv tried grid trading what is free to try with demo and my binance account. And on demo has win 120$ in two days,but on my binance account.same settings lost about 15$. So their demo bots are a fake news.

26 October 2021
Unprompted review
Coinrule logo

Reply from Coinrule

Hello,

I am sorry to read your review. Thanks for pointing this out.

The logic behind the executions is the same, both for Demo and live. The main difference depends on the slippage, which is not taken into account on Demo. The slippage effect may significantly drag profits, especially when the trade hits the market while the order book is "less liquid".

Also, fees are not taken yet into account on the Demo exchange. Each trader may have different fees structures on the exchange, which would be tricky for us to capture.

That being said, we agree that aligning the returns on Demo and live rules as much as possible is an essential step to ultimately developing a successful long-term trading strategy. We are implementing soon an option to add customised fees and slippage to Demo rules to align them as much as possible to real market conditions.

Please bear with us, and feel free to reach out if you need more clarifications.

Best,
Ruben

Rated 2 out of 5 stars

there is a catch for free account

at first i started to like the simplicity of making rules in a demo mode. as a free user i was allowed to use two rules at a time which was ok for me. its fun. but here comes the truth after that. i connect my binance account with coinrule and tried to apply the same rules i was using on demo mode. guess what there is a big limitations for free account. on free account you can use two rules but the trick is you cant use any indicators like MA or RSI as a free user. you need to upgrade your account which is $29 per month at least. so there is a catch which they forgot to mention!!!!

19 October 2021
Unprompted review
Coinrule logo

Reply from Coinrule

Hello,

thanks for your review. We are sorry to hear you feel this way about our platform. We try to be as transparent as possible with users about the product's features.

You can find the list of available options on each plan on our pricing page

https://coinrule.com/pricing.html

There we state that technical indicators are not available on the free Starter Plan. On the other hand, we do allow them on Demo rules across all plans so that you can test advanced rules in a safe risk-free environment.

Feel free to reach out to the support so that we can offer you a free trial.

I hope that works for you.

Best,
Ruben

Rated 5 out of 5 stars

I'm really happy with Coinrule

I'm really happy with Coinrule. It's simple to start using but has a lot of great advanced options too. The customer support is first rate.

16 October 2021
Unprompted review
Coinrule logo

Reply from Coinrule

Thank you, Lee.

We appreciate your review. We work hard every day on providing the best support we can to all users so that they can improve their trading skills.

Best,
Ruben

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