Centralepneus.lu Reviews 3,848

Great service!

,Thank you very much for your professional work, fast deliveries and most of all for the quality products. I am very satisfied.

I placed a return for the tire. The company suggested a courier partner, and I sent it through them as advised. After 20 days, I hadn't received any updates, so I inquired about it. Now they are saying that the courier seems to have been misplaced by the vendor. However, I can see that the product was delivered to the location in a timely manner. They are now delaying the refund in this case. I spent 450 plus euros for nothing. This is unimaginable. I do not recommend this website to anyone anymore.

Good experience with receiving tyres according to specifications

Ordered non runflat tyres, received runflat. for two - no, stickers, rubber looking strange - as if these were some refurbished tyres! other two were looking good but still wrong. I was however contacted by customer support, who insists a bit that i received the right thing. Let’s see how it goes. Errors on website are not a good thing, hope to be fully reimbursed.

Just good thinks to say about the service

Calling clients if they are not at home is excellent

I ordered 4 sets of tires, one wan unfortunately already more than 4 years old. Sending them back and getting reimbursement was OK so I am satisfied.

Fast delivery and good price!
Many thanks

The tires were of perfect quality and came rapidly.
The site, however wasn't working so clear for me. Clear oversight of my order wasn't easy to find and contact felt not personal.
If this would change it would be 👌

Super good drive

Customer Complaint Regarding Undelivered Tires and Poor Service

In July, I purchased two tires from your company and provided my workplace address for delivery. Despite the fact that my workplace receives multiple deliveries every day without any issues, I was informed that the shipment could not be delivered due to an "incorrect address." This explanation is unacceptable, as no other deliveries have ever encountered such a problem at this location.

What’s even more frustrating is that I was charged for the shipping costs, even though the items were never delivered to me. I attempted to contact customer service to resolve the issue, but I received no meaningful support or assistance. It became clear that your company lacks a proper customer protection policy and does not take responsibility for delivery failures caused by your logistics partners.

I am extremely disappointed with the way this situation was handled. Not only did I not receive the products I paid for, but I was also left to bear the financial burden of a failed delivery that was not my fault. I expected better service and accountability from a professional company. Based on this experience, I cannot recommend your services to others.

Tires came quickly and in good condition. Great service.

Delivery was on point and the recommended garage did a great work

Quick delivery to garage in Steinsel (Luxbg.)

Fast and accurate delivery, very satisfied with the purchase