CARFISH LTD Reviews 266

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Hassle free selling experience! Agreed the price, Corey came to collect the car he was Polite, Friendly and professional. Money was paid quickly into our bank happy days! Would definitely use carfis... See more

Rated 5 out of 5 stars

Nice company to do business with. A Motorway bidder won my car but they never got in touch and said they'd bid in error so withdrew the offer (nothing to do with the car condition, they never... See more

Rated 5 out of 5 stars

Wow, what can I say, what a fantastic experience from start to finish. So smooth and quick. Everything was explained well and we felt at ease straight away. Corey was very polite and professional and... See more

Rated 5 out of 5 stars

We advertised our ford edge and had many people contact us, most being tyre kickers. However catfish offered us a fair price and Corey who came to collect the car was brilliant and helped us with all... See more

Company details

  1. Car Service

Written by the company

We are a professional used car sourcing company who provide quality used cars to a network of over 1800 main dealers. If your car is selected by us it meets the profile of one of our dealers. We negotiate on your behalf to return to you the best price possible. We pay you instantly and collect the car with no fees.


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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Rated 5 out of 5 stars

First class experience from start to finish

First class experience from start to finish. Jason was on hand to talk me through the process, Corey and Daniel then collected the car. They were extremely professional, friendly and made the whole process seamless.

I recommend the service to anyone who wants a fair, stress free car sale.
Best price out there offered and then paid as agreed on collection after an appraisal and drive of the car.

Forget we buy any car etc. just use these guys :) honesty and fairness is reciprocated. Brilliant service!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

motorway @ carfish

Put my car on motorway and Carfish purchased it. Easy transition they came and collected it paid off outstanding finance and the balance was in my account before the driver left. would definitely use again

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Easy Jeep Sale!

They saw my private advert on autotrader and made a sensible offer (unlike some of the other calls I got) which I accepted.

Corey came a couple of days later to inspect the vehicle. Very friendly, respectful and enthusiastic. He did a thorough inspection followed by a quick test drive. Called the office, had the previously agreed amount transferred to my bank, did the vehicle transfer online and that was it. Very smooth, easy process that took less than an hour.

Having used WBAC and tried Motorway these guys were miles ahead with a sensible offer and smooth process. Would use again

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Right from the beginning, they seemed efficient and communication was excellent. The driver who came to check over my late fathers car was polite, friendly and helpful. Altogether a swift and professional service.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We sold our car to carfish yesterday. Aaron was friendly, knowledgeable and professional. He made the process really easy and I would highly recommend to others.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

What a superb company to deal with..

What a superb company to deal with... the communication and service received made the sale of our car an absolute pleasure. Corey collected, checked out the car, test drove, then arranged for immediate payment, before driving off in our newly 'sold' car. I would absolutely rate and highly recommend Carfish and would definitely use the guys again.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team. Extremely honest in everything they do and gave me a very fair price for my car. Highly recommend them.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Quick and friendly service

CARFISH representative Aaron arrived in time at my home address to collect my BMW, he was clear with his explanations and very helpful.
I felt guided and comfortable throughout the sale transaction. The money was quickly transferred to my account.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Superb from Carfish

Superb from Carfish from beginning to end. Jason was great to deal with, honest about the process and easy to deal with. Aaron was equally great when he arrived on time for the inspection and subsequent collection.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

I was contacted by CarFish after…

I was contacted by CarFish after putting my car on Autotrader. They offered me £13750 initially. After I told them about the scratches and one dent, they confirmed that they would be happy to pay £13500. The chap came down today, inspected the car and then tried to offer £12800 due to what seemed like excuses on a 2020 reg car. We buy any car offered much when seeing the car.

Don't waste your time and avoid at all costs. Traders running the company with a low balling trader mindset looking for venerable customers.

11 May 2023
Unprompted review
CARFISH LTD logo

Reply from CARFISH LTD

Thank you for your review Manjinder.

We're always reviewing the service we offer, and although this isn't like all of our other 5* reviews it's always good to hear feedback, which enables us to continue to improve and adapt, and enable us to offer the best service we can. I apologise that on this occasion you didn't feel like you received the level of service we strive for.

As you will see from our other reviews, we don't operate a 'low balling trader mindset looking for vunerable customers' as you describe, and I would have hoped this would have been expressed when dealing with your son on this occasion. £13,500 was a fair price based on the description of your vehicle and in an ideal world i would have loved nothing more than to pay that and make the process as stress free as possible for you!. There was a lot more damage around the vehicle than was mentioned, and it was only because it was a 2020 vehicle that we had to review the price as you just wouldn't expect that damage on a 3 year old vehicle.

You mentioned that We Buy Any Car offered you £13,800 and they had physically seen the car, but you decided to accept our offer of £13,500 prior to us seeing the car. I apologies once again that we were unable to buy your car today, but would advise you take the car back to them and accept their offer of more money!

Rated 5 out of 5 stars

A great experience with Carfish

Just had a first class experience from the Carfish team in selling my 2021 Volvo XC40.
Samantha was very professional in getting me a good price and arranging a very quick pick up. Corey who came to collect the vehicle also provided a highly professional service in taking me through the process and arranging for the finance to be repaid and the balance placed in my bank account. All this was completed before the car was taken away. An excellent and first class service all round! I would definitely recommend them to anyone who is thinking of selling their car. Thank you

10 May 2023
Unprompted review
CARFISH LTD logo

Reply from CARFISH LTD

Thank you Philip for taking time out of your day to leave us a lovely review! I'm glad Samantha and Corey treated you well and the sale of your Volvo went smoothly. I saw the car when it arrived back and it was exactly like you have said.... lovely car! As discussed, please bare us in mind when you are looking to sell your Tiguan, i'm sure we will be making the journey again!

Rated 5 out of 5 stars

100% recommend Carfish!!

I had such a great experience with Car Fish yesterday. Corey came to collect my car and I couldn’t fault him! He was super professional and made the final part in selling my car so so easy. I cannot recommend him or Car fish enough. The money was in my account right away, no additional fees. I also had finance which they cleared right away. I felt safe handing my keys over knowing everything was handled so well. Would 100% use again and recommend to anyone. Thank you so much!

3 May 2023
Unprompted review

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