Cab My Ride Reviews 131

Coming from Wales always use this company when staying in Southampton for our cruises extremly reliable and friendly look forward to using you again in August 6 cruises and numerous trips into the centre Thank You
Mark and Christine Wilby

I do not have to use a taxi service very often but when I do I chose Cab my ride. It has never let me down. I am kept up to date while I am waiting. Always helpful and friendly

Excellent driver
Prompt arrival both times.
Recommend

Always on time, reliable, gets to destination without any problems and a friendly driver.

Excellent service, you know the price when you book, taxi arrived on time and no problem booking at the times I wanted.

I have booked a couple of times. On both occasions the driver let me know he was on his way and turned up about 15 minutes before booked time. Very pleased with the friendliness of the drivers and the comfort of the cabs.

The company rang me 15 minutes before my taxi was due to say it was going to be 5 - 10 minutes late. I booked my taxi half hour earlier than needed because I like to plan well. Apply this strategy and take into consideration this company communicated with me on the slight lateness what more can you ask for. My experience with them was a good one.

I pre-booked ride for five people with three large suitcases was canceled by the company just 30 minutes before the scheduled pickup time, leaving us to find an alternative. I have booked this months in advance. I have used this company many times to Southampton Airport Parkway, but I will take my business elsewhere. DO NOT use Cab My Ride for any important transfers.

Have used this taxi company for years, when if was Millers.
Normally reliable and friendly drivers.
However, booked it for the train station for 1315 as didn't want to risk an Uber even though it was much cheaper.
The driver called at 1315, but I couldn't get to the phone in time. The cab was not outside and I had the door open. I called straight back but at 1316 I had a message to say Coco had cancelled it! The office said he had waited, but he did not turn up then went home at 1316! They could not send another until 45 minutes later. We missed out train and so missed our event. I will not be using them again.

Booked two taxis for a group of six. Both arrived on time, but despite my husband personally speaking to one of the drivers to say we’d be out in a few minutes, both vehicles drove off before we could get in.

We were then charged in full for both 'no-show' bookings, even though we made contact and were just moments away. Despite Cab My Ride (also trading as Aryvo) taking over a week to 'look into' the matter they refused a refund, claiming no contact was made — which is simply not true.

Based on this experience, I won’t be using Cab My Ride/Aryvo again, and I would strongly advise others to be cautious where they hold your credit card details and can charge what they like.

Arvyo were great and simple to use. Driver called me multiple times to confirm he was arriving.
Had an issue with payment but after speaking with Cecilia from Customer Support who was very helpful, it all got sorted in the end. Will recommend and use Arvyo again!

Cecelia was extremely helpful and patient as we had problems with booking and getting our app to work being in a different country. Thank you kindly!!

Booking problems online customer support sorted them for me efficiently and politely thank you

Driver was friendly,chatty and the journey was good

This taxi company never disappoint.
First of all the various people that manage the phones are so lovely and polite! I had to change my taxi time twice due to an issue on my train and it was no bother at all. They were also really informative as there had been an accident on the m27 and explained my driver may take longer then expected. I simply wouldn’t use any other taxi company so thank you so much!!

Professional and Friendly driver. clean car.

Always on time. Friendly. Easy app to use.

Very efficient, notified when cab was on its way and arrived early so no worries about whether it would turn up! Driver was very helpful and polite.

Great pick up from hotel booked for pick up from docks but driver was going away from us so used a cab from taxi rank instead