If I could BooHo no stars I would. Gormley Debenhams. This company is a joke. Returned clothing as none of it fitted Measurements sizing, and quality all wrong. Boohoo received my r... See more
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I returned two items to Boohoo used Clearpay to purchase thinking what could go wrong, answer everything. Every day is a daily nagathon to get my money back. Will I touch the Boohoo brand again, whic... See more
So more than 6weeks later my order is nowhere to be found, I can't get my money back, customer service is a constant automated email and them themselves can't offer a solid answer. They can't keep o... See more
I returned 2 items over the past 3 weeks and I still haven’t had my money back! I am now nearly £50 out of pocket and I am getting fed up of having to chase boohoo for this after sending proof of retu... See more
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1.5
Bad
65 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great customer service!
I had a issue with one of my items and Karl was helpful enough to solve the issue and send out the same item with no fees and fast shipping! Great communication and customer service!
15 June 2019
Unprompted review
Thanks Raja for excellent customer…
Thanks Raja for excellent customer service
and quick help with refund.
12 June 2019
Unprompted review
Thanks Louise from the customer service…
Thanks Louise from the customer service team for looking into my refund so promptly today.🙂
5 June 2019
Unprompted review
0 stars if possible dreadful took 3…
0 stars if possible dreadful took 3 days of arguing over email to even get a slight refund for an item that they had sown incorrectly making the garment unwearable. AWFUL customer service useless over all
27 March 2019
Unprompted review
Very efficient
Shak was really helpful when the skirt was missing from my co-ord set, was very speedy with replies and sorted my problem efficiently
11 March 2019
Unprompted review
Great service from Faye
Great service from Faye, helped sort out a delivery issue very quickly and efficiently !
5 February 2019
Unprompted review
Great reliable customer service
Great reliable customer service from shah
22 November 2018
Unprompted review
Amazing customer service through their…
Amazing customer service through their online chat, Lydia was really helpful and quickly sorted my query :) very happy
13 November 2018
Unprompted review
love the way they handle customer …
love the way they handle customer happy shopping from here
21 July 2018
Unprompted review
Get my order on time and the product…
Get my order on time and the product was cheap and good
12 July 2018
Unprompted review
Love to shop from this site
Love to shop from this site. very fast in delivering things to you
9 July 2018
Unprompted review
Always beautiful items and if it's…
Always beautiful items and if it's wrong or don't fit. They always quick to sort it out
4 July 2018
Unprompted review
Their currency convertion from gpb to…
Their currency convertion from gpb to euro is exaggerated.ex:18gbp to euros on boohoo site comes 29 euro.but in fact when you do currency converter it comes 20.53 euros.
23 April 2018
Unprompted review
Great styles, but some items are low quality.
I love shopping here to get some style inspo and good deals.
But it can be sort of a hit and miss. As some items are of sub-par quality.
But what can you expect at those prices.
7 February 2018
Unprompted review
I love shopping here website really …
I love shopping here website really easy to use and customer service is spot on never had any issues
23 January 2018
Unprompted review
You buy what you pay for
You buy what you pay for: cheap, nice looking but fairly low quality clothes. I have ordered a couple of times and never had any issue with them.
13 December 2017
Unprompted review
No refund from boohoo!
I returned 2 items over the past 3 weeks and I still haven’t had my money back! I am now nearly £50 out of pocket and I am getting fed up of having to chase boohoo for this after sending proof of return receipt numerous times!! I want something done about this as I have sent a further item back and don’t want the same thing to happen with that one.
8 December 2017
Unprompted review
disappointed !😡😫😭
I paid for EXPEDITED Shipping & I was supposed to receive my order Friday and I have not received anything yet! & I had an event today now what should I wear?????
18 November 2017
Unprompted review
Great prices!!!!!!!
Great prices for me the delivery is amazing i didn't get next day delivery but it still came the next day amazing clothes
6 September 2017
Unprompted review
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