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AutoConcept Insurance Norge Reviews 

1,145
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We added Xtra garanti Gull when we bought our new second hand car. Unfortunately the car gave us an error message after some months. This was potentially an expensive repair. We contacted Auto Concept... See more

Rated 5 out of 5 stars

Very fast and professional handling of my case. When my car broke down in Finland, AutoConcept handled the claim quickly and without unnecessary bureaucracy. The repair was approved promptly, which... See more

Company replied

Rated 5 out of 5 stars

Hilde, which take care of my case is really, really lovely lady. She provided me all info I needed to know.

Company replied

Company details

  1. Insurance Agency

Written by the company

Vi har levert trygghet til det nordiske bilmarkedet siden 1999. Med over 25 års erfaring innen kjøretøyforsikring og skaderegulering tilbyr vi skreddersydde løsninger i samarbeid med globale partnere. Som godkjent forsikringsformidler av det svenske Finanstilsynet er vi en viktig aktør på det nordiske markedet. Våre produkter er utviklet med bileierens trygghet i fokus – for å gi deg solid dekning og beskyttelse når du trenger det mest.


Contact info

Ønsker du ekstra trygghet på veien?

Les mer og tegn en forsikring direkte på vår nettside.

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,145)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Hilde

Hilde, which take care of my case is really, really lovely lady. She provided me all info I needed to know.

5 February 2026
AutoConcept Insurance Norge logo

Reply from AutoConcept Insurance Norge

Hello Anna,

Thank you very much for your review. We’re happy that we could help!

Kind regards, AutoConcept

Rated 5 out of 5 stars

Very fast and professional handling of…

Very fast and professional handling of my case.
When my car broke down in Finland, AutoConcept handled the claim quickly and without unnecessary bureaucracy.
The repair was approved promptly, which allowed me to continue my trip with minimal additional costs.
Clear communication and efficient process. A solid warranty partner when you actually need support.

9 January 2026
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Reply from AutoConcept Insurance Norge

Hi IG!
Thank you very much for your review and for the 5 stars. We’re happy that everything went smoothly and that we could help when your car had issues in Finland.

Kind regards,
AutoConcept

Rated 5 out of 5 stars

Excellent service

Fast response, staff are very much helpful. excellent service.

22 March 2024
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Reply from AutoConcept Insurance Norge

Hei, og takk for tilbakemeldingen din. Vi er glade for at vi kunne hjelpe til.

Mvh AutoConcept

Rated 5 out of 5 stars

Xtra garanti Gull

We added Xtra garanti Gull when we bought our new second hand car. Unfortunately the car gave us an error message after some months. This was potentially an expensive repair. We contacted Auto Concept and the repair was covered and the service was great. Would advise to add this garanti, maybe you don’t need it but comforting feeling in case anything happens!

8 January 2023
Rated 5 out of 5 stars

Just called them and asked

Just called them and asked, insurance covered everything

31 October 2022
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Reply from AutoConcept Insurance Norge

Hello,

Thank you very much for your kind words. We are happy that you are satisfied with your insurance.

Best regards,
Simon, AutoConcept Insurance AB

Rated 4 out of 5 stars

good job

good job - not so much communication, but all went well. PZ

7 July 2022
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Reply from AutoConcept Insurance Norge

Hi Pete,
Thank you for taking the time to leave a review. We hope your vehicle runs smoothly for a long time!

Best regards,
Simon, AutoConcept

Rated 5 out of 5 stars

God og seriøs behandling ved defekt…

God og seriøs behandling ved defekt radar på bil. Godt å ha garantiforsikring i et seriøst selskap👌

10 November 2021
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Reply from AutoConcept Insurance Norge

Hei, Takk for at du tok deg tid til å dele opplevelsen din. Så hyggelig å høre at du opplevde vår håndtering som god!
Vennlig hilsen,
Simon

Rated 1 out of 5 stars

Very resistant to obvious problems

Very resistant to obvious problems. Workshop says the issue clearly but autoconcept's all technicians are trying to conclude otherwise.

Aircondition condensor was faulty and workshop confirms that there is no external damage to it still Autoconcept in there dreams think/hope of some stone damaging the condensor to avoid payment 🙄

14 October 2021
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Reply from AutoConcept Insurance Norge

Hello.
We are sorry that you had a bad experience with us.
Thank you for taking the time to leave your response.
Best regards,
Simon

Rated 4 out of 5 stars

Some of the workshops did not want to…

Some of the workshops did not want to take a job

4 September 2021
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Reply from AutoConcept Insurance Norge

Hi Harris, Thank you for leaving a review. We are happy to hear that you gave us such many stars even though you had problems finding a workshop to do the job.

Have a nice day!

Best regards
Ida, AutoConcept

Rated 5 out of 5 stars

After buying a used Porsche Boxster 981…

After buying a used Porsche Boxster 981 I had a problem to one of the engine mounts, autoconcept took care of all the expense and work done by Porsche center.

12 August 2021
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Reply from AutoConcept Insurance Norge

Hi Marcello,

Thank you for taking the time to share your experience. We are glad that you are satisfied with our service.

Best regards,
Ida, AutoConcept

Rated 4 out of 5 stars

Quick and professional

Very quick and no problem whatsoever. The only downside is that i had to have a second hand spare part fitted to replace the broken one, they wouldn’t cover the price for a new part. They state it on their terms and conditions, however, so fair enough.

3 June 2021
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Reply from AutoConcept Insurance Norge

Hi Martin, Thank you for leaving a review. We are happy to hear that you are satisfied with our service.

Best regards,
Ida, AutoConcept

Rated 5 out of 5 stars

Compressor in my XC90 needed changing

Compressor in my XC90 needed changing, the process went smoothly. I was in contact with Autoconcept customer service and they were very helpful.

What could have been better is if Bilia had been better with the whole process.

6 March 2021
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Reply from AutoConcept Insurance Norge

Hi Richard,

Thank you for your review.
We are happy that you are satisfied with how we handled the case with your car.

Have a nice day!

Best regards,
Ida, AutoConcept

Rated 4 out of 5 stars

Several issues with the vehicle have…

Several issues with the vehicle have been covered as expected so am pleasantly surprised thus far!

12 February 2021
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Reply from AutoConcept Insurance Norge

Hi Steve, thank you for leaving a review. We are glad that you are satisfied with us.

Have a nice day!

Best regards
Ida, AutoConcept

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