We added Xtra garanti Gull when we bought our new second hand car. Unfortunately the car gave us an error message after some months. This was potentially an expensive repair. We contacted Auto Concept... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very fast and professional handling of my case. When my car broke down in Finland, AutoConcept handled the claim quickly and without unnecessary bureaucracy. The repair was approved promptly, which... See more
Company replied
Hilde, which take care of my case is really, really lovely lady. She provided me all info I needed to know.
Company replied
good job - not so much communication, but all went well. PZ
Company replied
Company details
Written by the company
Vi har levert trygghet til det nordiske bilmarkedet siden 1999. Med over 25 års erfaring innen kjøretøyforsikring og skaderegulering tilbyr vi skreddersydde løsninger i samarbeid med globale partnere. Som godkjent forsikringsformidler av det svenske Finanstilsynet er vi en viktig aktør på det nordiske markedet. Våre produkter er utviklet med bileierens trygghet i fokus – for å gi deg solid dekning og beskyttelse når du trenger det mest.
Contact info
Postboks 16, 1324, Lysaker, Norway
- 67 10 38 70
- post@autoconcept.no
- autoconcept.no
Ønsker du ekstra trygghet på veien?
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hilde
Hilde, which take care of my case is really, really lovely lady. She provided me all info I needed to know.

Reply from AutoConcept Insurance Norge
Very fast and professional handling of…
Very fast and professional handling of my case.
When my car broke down in Finland, AutoConcept handled the claim quickly and without unnecessary bureaucracy.
The repair was approved promptly, which allowed me to continue my trip with minimal additional costs.
Clear communication and efficient process. A solid warranty partner when you actually need support.

Reply from AutoConcept Insurance Norge

Reply from AutoConcept Insurance Norge

Reply from AutoConcept Insurance Norge
This insurance is a joke / scam
This insurance is a joke / scam. It covers nothing realistic.
Xtra garanti Gull
We added Xtra garanti Gull when we bought our new second hand car. Unfortunately the car gave us an error message after some months. This was potentially an expensive repair. We contacted Auto Concept and the repair was covered and the service was great. Would advise to add this garanti, maybe you don’t need it but comforting feeling in case anything happens!

Reply from AutoConcept Insurance Norge
Rask og god behandling

Reply from AutoConcept Insurance Norge

Reply from AutoConcept Insurance Norge
Worst insurance I ever had didn't want…
Worst insurance I ever had didn't want to fix half the stuff.
God og seriøs behandling ved defekt…
God og seriøs behandling ved defekt radar på bil. Godt å ha garantiforsikring i et seriøst selskap👌

Reply from AutoConcept Insurance Norge
Very resistant to obvious problems
Very resistant to obvious problems. Workshop says the issue clearly but autoconcept's all technicians are trying to conclude otherwise.
Aircondition condensor was faulty and workshop confirms that there is no external damage to it still Autoconcept in there dreams think/hope of some stone damaging the condensor to avoid payment 🙄

Reply from AutoConcept Insurance Norge
Some of the workshops did not want to…
Some of the workshops did not want to take a job

Reply from AutoConcept Insurance Norge
After buying a used Porsche Boxster 981…
After buying a used Porsche Boxster 981 I had a problem to one of the engine mounts, autoconcept took care of all the expense and work done by Porsche center.

Reply from AutoConcept Insurance Norge
Quick and professional
Very quick and no problem whatsoever. The only downside is that i had to have a second hand spare part fitted to replace the broken one, they wouldn’t cover the price for a new part. They state it on their terms and conditions, however, so fair enough.

Reply from AutoConcept Insurance Norge
Compressor in my XC90 needed changing
Compressor in my XC90 needed changing, the process went smoothly. I was in contact with Autoconcept customer service and they were very helpful.
What could have been better is if Bilia had been better with the whole process.

Reply from AutoConcept Insurance Norge
Several issues with the vehicle have…
Several issues with the vehicle have been covered as expected so am pleasantly surprised thus far!

Reply from AutoConcept Insurance Norge
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







