I installed the 40 thread carpet-very realistic. Sales dept checked in on me every month until I ordered but weren’t pushy about it and answered all my questions. Great price for the quality I receiv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had Artificial Turf installed this week I’m very happy with the product. Raul was a great help in informing me of an installer. Yony Gonzales from LCSS, LLC. Him and his workers did a beautiful job.... See more
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I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our... See more
Company replied
Megan, by far, had the best customer service I've ever encountered in dealing with any company. Her product knowledge and communication was exactly what I needed in choosing Artificial Turf Supply as... See more
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Company details
About Artificial Turf Supply
Written by the company
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Contact info
2205 Faraday Ave, Suite J, 92008, Carlsbad, United States
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4.7
Excellent
452 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
This artificial turf is very high quality.
This artificial turf is very high quality. The shipment came when promised. The sales staff is professional. My questions were answered quickly. I would recommend this company to anyone with active big dogs.
5 May 2024
Reply from Artificial Turf Supply
Thanks for sharing, Terri! We hope you and your pups enjoy the turf for many years to come.
Highly recommend
* Great communication and responsiveness by agent. * Good selection of product samples to choose from
* Excellent installer recommendation
5 May 2024
Reply from Artificial Turf Supply
We appreciate the feedback, thanks Maria!
Overall
Overall, it was a great experience dealing with this company. After installing the turf looks very good high-quality material. Enclosing, I would like to say this was a good experience with your company and your product. Thanks.
30 April 2024
Reply from Artificial Turf Supply
We love to hear that! Appreciate the kind feedback.
Reply from Artificial Turf Supply
Thanks, Jason! It was a pleasure helping you with your turf project.
Wrong Length and Resolution
Raul was great to work with when ordering, but We were sent one piece that was significantly short.
My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues.
We are very happy with how this was resolved, and we love the quality of this turf.
We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.
22 April 2024
Unprompted review
Reply from Artificial Turf Supply
Thank you for allowing us the opportunity to resolve this for you. I will pass along the feedback to the team, we appreciate your business!
Great professional company to work with
Great professional company to work with
Made the process very simple
16 April 2024
Reply from Artificial Turf Supply
We appreciate the feedback, it was a pleasure helping you with your project!
Reply from Artificial Turf Supply
Thank you, Vince! We look forward to helping with your next turf project.
Reply from Artificial Turf Supply
We genuinely apologize for your experience and understand the frustration of not receiving your materials in a timely manner. Upon investigating, it appears that your materials were indeed dispatched promptly, and they are currently in transit. However, we recognize that delays can occur in shipping, which might have led to the misunderstanding.
I want to assure you that we take your situation seriously and will use this as a learning opportunity with our team to better improve customer experience.
We value your feedback and appreciated the opportunity provided to rectify the situation.
Prompt courteous responses during…
Prompt courteous responses during purchase process. Great customer service
4 April 2024
Reply from Artificial Turf Supply
Thanks for the kind review, we appreciate it!
Kyle was great to work with
Kyle was great to work with who is efficient and was very good about giving me hints on how to go about installing my own. The company was great. Everything was done professionally and the turf arrived quicker than I thought it would.
27 March 2024
Reply from Artificial Turf Supply
Thank you for sharing, we are thrilled to hear of your fantastic experience. We appreciate your business!
Reply from Artificial Turf Supply
Appreciate the feedback, David! Thank you for your business!
Great service and communication
Great service and communication. No issues at all. Great pricing and quick shipping. Quality turf.
11 March 2024
Reply from Artificial Turf Supply
Thank you for sharing! Glad you enjoyed the process and we are confident you will enjoy the turf for many, many years to come.
Megan Conlee is amazing!!
Megan Conlee is amazing!!! She is very knowledgeable and willing to help guide you. I would highly recommend this company and especially Megan to anyone that is looking to purchase artificial turf. She takes the time to answer all your questions in a polite and respectful manner. A true 10 out of 10 in customer service.
2 April 2024
Unprompted review
Reply from Artificial Turf Supply
That's what we love to hear! Thank you so much for sharing, we will pass along the kind words to Megan. Appreciate the feedback!
I was pleased with entire experience…
I was pleased with entire experience with all my interactions with Raul from Artificial Turf Supply. The shipment came well packed in a huge truck. The putting green and fringe were in excellent shape. The product from looking elsewhere was of very high quality. That is why I gave Raul five stars. Thank you kindly ⭐️⭐️⭐️⭐️⭐️
20 March 2024
Unprompted review
Reply from Artificial Turf Supply
We appreciate you sharing your wonderful experience! Looking forward to seeing pictures of your new and beautiful putting green!
I really love my turf and so does my…
I really love my turf and so does my dog. The only thing constructive that I would say about the company is in the shipping and delivery aspect of the purchase. The turf is very heavy and the company they use for shipping only delivers to a degree. They expect the consumer to unload turf. That is not always possible depending on the size of the order. So maybe my suggestion would be is to find a shipping company who can deliver to the residential buyer all the way to their door...unloading and all. Otherwise, everything was great!
28 February 2024
Reply from Artificial Turf Supply
We are thrilled to hear you and your dog are loving the turf! ATS is always looking for ways to better serve our clients and value your feedback regarding the shipping process. We appreciate your kind words, Karyn!
Jadon Wilson came out to our house and…
Jadon Wilson came out to our house and looked over the backyard and worked with both my husband and I with recommendations on what would look best and meet our needs. We received pictures of what it would look like with quotes in no time at all. Jadon and his crew came out and in one day Dante and his team had the old grass taken out, and the new turf down and the putting green put in and ready for the lights. They worked all day until 6:30 that night to get it all done and cleaned it all up. The next day, they came out and installed all the lights and transformer.
Jason was fantastic. He always got back with us immediately to answer any questions we might have. We highly recommend Turf Monsters. Their service is the best with outstanding professionalism.
We are extremely happy with the job they did and you will to.
Bob and Gail Ryan
Scottsdale, AZ
20 February 2024
Unprompted review
Reply from Artificial Turf Supply
Thank you so much for your kind words! While we're thrilled to hear about your positive experience, it seems like this review may have been intended for another business. Nonetheless, we genuinely appreciate your feedback and are delighted that you had such a great experience.
Worked with Kyle Boyd on this project…
Worked with Kyle Boyd on this project and he was quick to get the samples, quote and supplies I needed.
22 February 2024
Reply from Artificial Turf Supply
We appreciate you sharing and are glad Kyle was able to get you everything to make your turf project come to life!
Very knowledgeable
Very knowledgeable. Took time to complete properly. Kept my posted of progress and next steps
15 February 2024
Reply from Artificial Turf Supply
We appreciate you sharing, Teresa! Thank you for giving us the opportunity of making your project come to life.
The best there is
I couldn't be happier with this company and product! I worked with Jamieson Curry who recommended the perfect turf variety for our specific application and was there every step of the way to answer any questions we had. He connected us with a top notch installer who did a fantastic job. This was for a daycare and it transformed the backyard playspace to have a pop of vivid green and give a more upscale look
22 April 2023
Reply from Artificial Turf Supply
We are thrilled to hear your experience and that you couldn't be happier. That is exactly what we strive for. Appreciate you sharing, it means a lot to us!
Excellent product and install
Turf is very good quality. Epic Artificial and Landscaping that installed it was excellent.
Entire project was completed professionally
14 January 2024
Reply from Artificial Turf Supply
Thank you for taking the time to provide your kind feedback, we greatly appreciate it!
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