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See what reviewers are saying

Rated 3 out of 5 stars

Booked taxi on line for Leeds airport. They were very prompt at communicating before I booked. Arrived at 2am. No communication from them. We saw several Arrow taxis outside but we had to queue at the... See more

Rated 5 out of 5 stars

Friendly guys, right on time, polite and one good thing no swearing (generally common nowadays when 2 people around - no respect eventhough elders and children around) at all and good manners. Zach a... See more

Rated 1 out of 5 stars

Zero customer service. They failed to deliver my washing machine 29/6. Their response via WhatsApp & email has been appalling. At no point have they apologised to me. It's taken several days for them... See more

Rated 1 out of 5 stars

Come a close second to Evri for awful customer service. Am at a loss as to how these companies survive . Arrow XL have failed to deliver my order , have given no indication of when it will be delive... See more

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star treatment

Delivery guys updated me regularly when item would arrive.They were really pleasant and helpful on arrival and ensured item was in the room l wanted it in Would definitely recommend to friends and family

2 November 2022
Unprompted review
Rated 5 out of 5 stars

ARROWXL Excellent service, Thanks Darren and Roy.

The delivery men Darren and Roy were very professional and kept us up to date with delivery time. I received a call on Saturday confirming delivery for Monday and that a text would be received first thing with a 3 hour window and a call within 30 mins of delivery. Text and call both received, and delivery within stated time. Brilliant service from start to finish.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Martin and Pat done a great job

Martin and Pat done a great job, arriving on time and I received good notification, they went over and beyond to get the delivery into our flat very early in the morning. Fair play lads and thank you

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Bed delivered from Argos today

Bed delivered from Argos today. Phoned ahead to let me know they would be delivering within the hour which was great as there was an original 7am to 6pm time of delivery. Drivers Martin and Pat very efficient. Asked me if i wanted it set up in bedroom but i was happy enough with it in the hallway. Thanks guys.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful

Both John and Roy were very helpful brought in my treadmill and left it in the room i chose

11 October 2022
Unprompted review

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