Allsup, LLC Reviews 1,396

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and compassionate approach, making them feel valued and respected. Many people highlight the excellent service provided, noting that the company kept them informed, explained processes clearly, and ensured all necessary documents were submitted accurately and on time. Reviewers are particularly grateful for the dedication and support received, which often led to favorable outcomes in their cases. However, some people were dissatisfied with the customer service and communication. These customers reported issues such as a lack of meaningful live representative calls, slow response times, and representatives not returning calls. Some also mentioned concerns about their cases not being handled effectively, with claims of incorrect documents being submitted, lack of medical updates, and cases being passed to other attorneys without notification.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service. Some customers praise representatives for being... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the company for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced long waits, such as not... See more

Claim

Reviewers mention ambiguous feedback about claim. Some customers experienced multiple denials and had to hire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go a... See more

Rated 5 out of 5 stars

Thank you very much for explaining each and every detail concerning the process while applying for my application for social security disability. I was injured at work and while this is my first wo... See more

Company replied

Rated 5 out of 5 stars

I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. To... See more

Company replied

Rated 5 out of 5 stars

Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always resp... See more

Company replied


Company details

  1. Disability Insurance Company

About Allsup, LLC

Written by the company

Allsup is the nationwide, premier provider of Social Security Disability Insurance (SSDI) representation, veterans disability appeal, return to work, and healthcare benefits services supporting individuals, employers and disability organizations.

Trust Allsup to Tell Your Story™. Here’s Why.

  • 40 Years Experience
  • 400,000 Customers Awarded SSDI
  • 97% SSDI Success Rate*
  • 97% Customer Satisfaction*
  • 50% Higher Likelihood of Receiving Benefits*

*For those who complete the process with us.

Other Services

Written by the company

Besides being the premier provider of Social Security disability representation, Allsup provides a range of services, including: Allsup Veterans Disability Appeal Service where we help veterans who’ve been denied the benefits they deserve or who want to appeal a decision or rating; Health Insurance Assistance that can assist you and your family in making the right health care choices; Allsup Employment Services that can get you back to work after an illness or injury while still protecting your SSDI benefits while you work.
Check Out Our Reviews
Our reviews reflect our 40 years of helping people with disabilities get the Social Security benefits they deserve. We've helped over 400,000 customers nationwide. You could be next.
Compare and See Why Allsup is Your Expert SSDI Advocate
Applying for Social Security Disability Insurance (SSDI) on your own is not only time consuming and complicated, it can also be costly. You can improve your chances of a successful claim by 50% if you choose Allsup to represent you.

We offer a FREE evaluation of Your SSDI claim

You pay nothing unless we get you a successful benefits award

It takes just a few moments to find out if you are likely eligible for SSDI benefits with our easy quiz. If you qualify, a team of Allsup SSDI experts will guide you through the application or appeal process. Your Allsup team will let you know what to expect, advocate with the Social Security Administration on your behalf, and, if necessary, represent you at a hearing. You can Trust Allsup To Tell Your Story™.

Take the SSDI quiz and get started today


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A fantastic experience, highly recommended

My first contact with alsup was in 2001. Not only did they guide me through everything, they did 99% of the legwork too. It was extremely helpful as my life is hectic. Any decisions that the va made, the crew at alsup called me and explained everything in detail. There's absolutely no way I could have went through this process alone. I highly recommend them for this 💯. Thank you all for all of your help the past 3 years.

3 December 2024
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Reply from Allsup, LLC

Phillip - thank your for trusting Allsup! Our VA team is determined to make sure veterans, like you, receive the benefits that you deserve. Best wishes!

Rated 1 out of 5 stars

At 1st they told me that I qualify and…

At 1st they told me that I qualify and a month and a half into it they told me they no longer want to help me and that I needed to get a different lawyer and then they closed my case.

3 December 2024
Unprompted review
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Reply from Allsup, LLC

Thank you for your feedback. While we cannot discuss specific case details in public forums, we understand how challenging the Social Security Disability process can be and regret that your experience did not meet your expectations. The process is indeed complex, and outcomes are often influenced by the strict requirements established by the SSA. Although we cannot control these outcomes, we remain committed to providing the best possible support to each of our clients. We wish you all the best moving forward.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly, timely, knowledgeable and most importantly successful!

4 December 2024
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Reply from Allsup, LLC

Thank you, we are happy to have helped!

Rated 5 out of 5 stars

Allsup a Great company

Allsup has great people that will work with you and for you. Your agent will keep you informed about everything dealing with your case

2 December 2024
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Reply from Allsup, LLC

Thank you Bobby! Our team is happy to work with you and help you through this process!

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this company to anyone. I was denied twice by the time I hired them. They took over my case and made the process so much easier. Brandon Kortgard took over my case at the last minute and was great with my judge. I'm so grateful for this company.

24 September 2024
Unprompted review
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Reply from Allsup, LLC

Joleen, the SSDI process can be difficult, but we are happy to have helped you get the benefits you deserve. Best wishes!

Rated 5 out of 5 stars

Allsup - The Fighter for Vetrans

Allsup has worked with me for almost 7 years, that’s right 7 years trying to get me compensated for claims I’d filed with the VA. Brett Buchanan stuck with me through the entire process. The lower levels of the VA kept saying that a claim that I filed was not service connected. I knew it was. All the evidence was there. With guidance from Brett and his team at Allsup, we kept fighting going to the next level in the VA system to get justice for me. That claim was granted this month in my favor. We as veterans should not have to wait 7 years to be granted what is due to us. I did not give up and neither did Allsup. Great people to work with. The people that I had interactions with were kind, knowledgeable, professional and CARING.

21 November 2024
Rated 5 out of 5 stars

The representative I spoke with Chase…

The representative I spoke with Chase was very attentive and informative, He made me feel comfortable with the details of my next steps.
Thank you

20 November 2024
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Reply from Allsup, LLC

Thank you Karen! We appreciate you sharing your positive experience while working with Allsup.

Rated 5 out of 5 stars

Allsup Online Process is SO beneficial and Brandon Kortgard is top notch

After my initial declination from the SSA, I contacted Allsup to represent me. Completing my appeal using the Allsup software was so helpful and efficient. Completing SSA paperwork directly from the SSA is tedious and in my case very painful. Looking down and writing is extremely painful for me. Allsup has an online program that allows you to complete the SSA paperwork accurately and you can take breaks as needed because your work is automatically saved. I cannot overstate how helpful this was.
Brandon Kortgard, a Senior Advocate with Allsup, represented me at my SSA hearing. He asked pertinent questions that clarified my disability and limitations, he was prepared, and it was clear he understood the process extremely well and was able to use this to ensure my limitations were clearly understood by the Judge and vocational rehabilitative specialist. I highly recommend Allsup- Please keep in mind that the SSDI process is lengthy and there are long periods of time with very sparse correspondence from SSA.

19 August 2024
Unprompted review
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Reply from Allsup, LLC

Patty - thank you for sharing your experience and trusting Allsup. We are happy to have helped you gain the benefits that you deserve.

Rated 3 out of 5 stars

I recommend you get someone local in…

I recommend you get someone local in your own state. What a freaking nightmare. To many hands in the candy Jar, never talked to the same person as per say, having to deal with someone different each and every time, who didn't know what the hell going on. Basically everyone we spoke with worked from home. They made things worse with social security disability, my wife had to do all the foot work as for paper work, that allsup forgot to report or lost. Doing extra faxing of all my medical records ect. What a nightmare.. they'll get you started, but after that your own your own, basically never heard from them period. Luckily with my wife busting her butt, fixing all the bull crap allsup did with social security disability causing a lot of issues, extra doctors reviews ect. I was finally approved, thanks to my doctors and wife getting things done. Now after this nightmare, now allsup calling, seeing if I need help finding a job. I'm on totally disability. Basically never heard from them during all my efforts trying to get disability. Now their calling more now than ever before, trying too see if I need help finding a job or referrals. Get someone local or in your own state, that you can deal with in person ect.

18 September 2024
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your experience. We’re sorry to hear about the frustrations you encountered and the communication challenges. We take feedback like yours seriously and use it to continually improve our processes to better serve our customers.

We would appreciate the opportunity to remove you from our contact list, but we need additional information in order to do so. SSA offers SSDI beneficiaries additional support through the Ticket to Work Program (TTW) for those ready and interested in returning to work, however we understand this is not an option for many. We apologize for the inconvenience of being contacted regarding the voluntary TTW Program when it wasn’t the right fit.

Please feel free to reach out at (800) 405-8339 so we can promptly address your concerns.

Rated 5 out of 5 stars

Your services made it so easy to file a…

Your services made it so easy to file a claim. The claim rep. Assigned to my case kept me informed every step of the way. She was a 12 out of 10. It made everything so easy. Thank you for all you have done to help with my claim.

4 November 2024
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Reply from Allsup, LLC

Mark - we are happy to hear about your positive experience. Best wishes!

Rated 5 out of 5 stars

Brandon

Brandon made this process so easy. My husband passed away and I had no idea what to do, but he made sure we got our win.

6 November 2024
Unprompted review
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Reply from Allsup, LLC

Leksie, we are sorry to hear about your loss. We are happy to have helped you through this difficult time.

Rated 5 out of 5 stars

Alex

Your representative Alex was kind and very helpful. He understood the difficulties I was having and was extremely patient and supportive! I appreciate y’all so much!

4 November 2024
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Reply from Allsup, LLC

Thank you, Rhonda! We appreciate you and your kind words!

Rated 1 out of 5 stars

Deception

I wrote you a list of my health, I thought you could really help, but instead you offer me a Ticket to Work. With my health, only to the cemetery. I feel sorry for the people you deceive and inspire confidence

2 November 2024
Unprompted review
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Reply from Allsup, LLC

Thank you for your feedback. We understand the challenges of the Social Security Disability process and regret that your experience didn’t meet expectations. The process is complex, and outcomes can be impacted by the strict SSA criteria. While we can’t control the results, we remain committed to providing the best support possible and wish you the best moving forward.

Rated 5 out of 5 stars

Stressful process but some helpful workers

The first Representative was honestly useless. Never received call backs. I was denied twice and then appealed and had a hearing. The Representative I had for the hearing process, Michael Milne, was awesome. We kept each other updated. He helped me prepare for the hearing. I was just recently approved. If it weren't for Michael, I doubt I would ever be approved.

30 October 2024
Unprompted review
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Reply from Allsup, LLC

Thank you Kerry for sharing your experience. We are happy to hear that Michael was successful and created a positive experience for you!

Rated 5 out of 5 stars

Allsup review of Jody L

Ms. Jody Lemp was an amazing individual that provided me all the information that I needed to make an informed decision based on her ability to describe detailed information to me and for me.

30 October 2024
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Reply from Allsup, LLC

Thank you for sharing your great experience with Jody and Allsup!

Rated 5 out of 5 stars

The Team is great

The Team is great! They do an outstanding job. They ensure that you are informed throught the entire process. Thank you Allsup Joe and other Team members.

29 October 2024
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Reply from Allsup, LLC

Thank you for sharing your experience with our VA Appeals team! We appreciate you and your service.

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