The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
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The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more
Company replied
We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices. We have had to repeatedly ask all year for invoices to be paid.... See more
Company replied
They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more
Company replied
We have only changed over to 20 Cube this year and already we are amazed at the professional attitude of your Customer Service Manager Josie Murgadas. Her incredible knowledge and ability to be able t... See more
Company replied
Written by the company
Alfred Street 51, Suite 2A, 4006, Fortitude Valley, Queensland, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The response that we received was excellent. One reason i didn't give you five as payment issue

Reply from 20Cube Logistics - Brisbane
Quick and swift respsponses and turn around regarding the isue at hand

Reply from 20Cube Logistics - Brisbane
Good customer interaction and swift resolution to problem raised

Reply from 20Cube Logistics - Brisbane
Great company to work with. Good rates and very quick to reply to enquiries.

Reply from 20Cube Logistics - Brisbane
Vessel departs Australia and i am constantly chasing documents a day before it arrives into Auckland.

Reply from 20Cube Logistics - Brisbane
The company demonstrated fairness regarding negotiated terms for a one-off shipment as within the Credit Application and Deed of Guarantee, it appeared that the Deed of Guarantee is wholly disproportionate to a single import clearance.
I was not prepared to enter into any continuing personal guarantee or PPSA-secured facility (i.e. any security interest or charge over my assets, vehicles, equipment, accounts, or intellectual property).
My preference was to proceed under a transaction-specific indemnity capped at the shipment’s declared value, supported by full prepayment upon receipt of invoice.
The Branch Manager accepted my terms and what proceeded was a secure, safe and quick delivery.
Thanks team!

Reply from 20Cube Logistics - Brisbane
Although prices are better than competitors, responses are slow. I don’t like to have to send with DHL but at least the booking in process is quick and easy and I know it will get collected within 24 hours

Reply from 20Cube Logistics - Brisbane
As a carrier for 20Cube Logistics in Melbourne, we’ve always found them professional, reliable, and easy to work with. Communication is clear, and jobs are well-organised and Mat in particular is a great operator!

Reply from 20Cube Logistics - Brisbane
We have been supplying transport services to 20Cube for many years. As of this year they have become belligerent at paying invoices.
We have had to repeatedly ask all year for invoices to be paid. We have now sold our company and they are completely ignoring us and have not paid over $8000 in overdue invoices.

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
Absolutely fantastic account manager and superb serviocer all around. Nothing is too much for the Team at 20Cube

Reply from 20Cube Logistics - Brisbane

Reply from 20Cube Logistics - Brisbane
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