Petmeds.co.uk reviews

Petmeds.co.uk reviews

Excellent
9.6
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Review by confirmed purchaser

Great price, lots of products to choose from.

Excellent site, great prices and lots of products to choose from. I have used them before and will continue to use them.
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Review by confirmed purchaser

easy to order and no problems in delivery

impressed with petmeds and will continue to use this service in the future......thank you
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very poor service

took 5 days to deliver . order from another company arrived in 23 hours. I rest my case
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Review by confirmed purchaser

Fast, efficient service and wide range of goods.

Prompt delivery and reasonably priced.
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Review by confirmed purchaser

Always Swift service and leave parcel where instructed

Always Swift service and leave parcel where instructed
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Order made on 1st April and now the 14th it still has not been delivered.

I ordered worm tablets for my dogs on 1st April and still have not received these.
I have emailed 3 times and received one auto-reply giving me a reference no. Today I contacted the company via live chat line and ultimately they requested me to email them again confirming non-delivery. I have wasted so much time going backwards and forwards I might as well have gone elsewhere and received better efficient service.
If this matter is not sorted out soon I cannot recommend this company.
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Review by confirmed purchaser

Always have a promt free delivery from Petmeds

I can always find exactly what I need ,and at a much cheaper price ,its the first place I look if I need anything for my dogs.I will be buying horse related products soon (buying a horse soon ) cant wait
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Review by confirmed purchaser

Quick delivery, super service, highly recommend

On-line store is easy to use, goods delivered quickly. would recommend to everyone.
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Review by confirmed purchaser

Was great sadly declined

Loved using Petmeds, had great service no problems. Always helpful and then they removed our charity discount without notification and apparently cannot tell me when the issue will be resolved??????

Have no alternative but to now use another supplier. All very strange and very annoying.
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Review by confirmed purchaser

still awaiting my order after placing 12 days ago

my order has obviously got lost in transit so difficult to give a positive review
Petmeds Ltd

Reply from Petmeds Ltd

Dear Ms King,

Please send us your order number to info@petmeds.co.uk and we will look into this matter immediately.

Please forgive the inconvenience caused in the meantime.

Thanks,

PetMeds Ltd
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Review by confirmed purchaser

Prices & delivery are OK. Happy to deal with Petmeds again.

Prices & delivery are OK. Happy to deal with Petmeds again.
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zero customer service

Placed an order for over £100 of goods from this company 6 days ago.
money was taken from PayPal but goods were never despatched.
E mails were only dealt with via automated returns and then ignored.
Very difficult to get through to customer sevices on an 0844 number (at my expense) and could not then give a despatch date let alone delivery date.
Shall not be using them again.
Petmeds Ltd

Reply from Petmeds Ltd

Dear Ms Layton,

We are very sorry to hear of this. Please send us your order number to info@petmeds.co.uk and we will look into this matter immediately.

Please forgive the inconvenience caused,

PetMeds Ltd
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Review by confirmed purchaser

No problems at all ordering plus my order arrived very quickly, hence 5 stars!!!

My order was dispatched quickly and the product, Logic Oral Hygiene Gel seems to be working well on my dogs.
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Review by confirmed purchaser

Fast delivery best prices

I always use petmeds to order my dog food the price is cheaper than I can get anywhere, free and fast delivery over £9.90. Why go elsewhere?
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Review by confirmed purchaser

Great selection, fast delivery, free postage

I have used Pet Meds several times to order items for my dog and birds. Pet Meds always seems to have what I am looking for, at competitive prices and offers a really good choice of products.

I like the fact that you can get free postage/delivery without having to spend a fortune and orders usually arrive quite quickly and are well-packaged.

If something is not in stock, they are quick to inform you and happy to make alternative arrangements that suit you.

I will definitely continue to use them - they offer a great service to pet owners across the UK.
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Review by confirmed purchaser

A small package took 2 weeks to arrive. Poor pussycats. Eaten alive.

I have been ordering my Frontline from Petmeds for some time now. They have always arrived within 2 days. This time they took 2 weeks. Of my three cats, 1 has a flea allergy and the other two are elderly and disabled. One of them has only 3 legs, the other has nerve damage (after being shot) which means one of his legs is useless for dealing with itches. It's unfair to allow them to itch when it should be avoidable. Will not use again.
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Review by confirmed purchaser

Good Value and Quick Delivery

We needed some Frontline Flea preventive treatment for our cat. Pet Meds significantly cheaper than Sainsburys or Pets at Home plus we got free delivery. Good service.
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Review by confirmed purchaser

trusted, reliable would definately recommend

use company on a regular basis, very reliable and reasonably priced, customer service excellent.

Petmeds Ltd Details

About Petmeds

Petmeds was formed by pet lovers for pet lovers. Employing several vets, we offer genuine UK products and try to provide the best possible service to all our customers.

Visit Petmeds.co.uk

Contact information

Write to: info@petmeds.co.uk
Call us on: 0844 567 8989
We live here: Unit 3 The Courtyard
NW2 5PJ LONDON
United Kingdom

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