Sales@Moonpig.com reviews

Sales@Moonpig.com reviews

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6.3
from 0 - 10
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after a few tries... got there in the end !!

Had a few hiccups at first, but was uploading 28 photos. Rang and spoke to staff who were very helpful.
Friend is made up with her card. would definitely use moonpig again and would recommend.
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Epic Fail

Ordered Birthday card 5 days before my Sons Birthday still has not arrived 2 days after his Birthday. Was it ever sent?
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will use again and again

I ordered a personalised card and mug for my partners 30th birthday a nd it came the next day an the picture quality on the mug was perfect love it thanks moonpig. I ordered a mug from asda once it took 5 days to come and the picture quality was rubbish. I'm very happy.
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Always pleased with the service

If I cannot get out to the shops or if I want to personalise a card for a special occasion I use Moonpig and have never been disappointed. I would recommend this service to others.
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you may as well through your money down the toilet

Ordered a card, but this was never send. Seen the reviews after, and it looks like I am not the only one.
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Felt really misled and my card will arrive four days late despite me sending it with 1st class delivery a day before.

I was in a rush as site puts you under the illusion that if you finish designing your card before 4pm during a Monday to Friday then the card will be sent the same/next day.
After investing a lot of time and effort into making the card special I found out that Moonpig actually tells you the day from which your card can be sent, which was a good few days later than the birthday in question.
At which point I was really annoyed and decided to send the card anyway because I had spent a good while making it really special.
On the whole, not good for people in a last minute rush and the site is extremely misleading.
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Want individuality? Look no further than Moonpig.com

Easy to use. Love designing the cards. And recipients like receiving them.

Sue Young
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very easy to use

Wil luse this for most of my card it a pity that the beer and wine are restricted to the uk mainland only
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Love moonpig,

it's so nice to be able to create your own personal card and make an occasion memorable.
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Love this company.

I've ordered Moonpig cards for the past three or four years and I always love them. Always received them on time (sometimes before the date I expected them) and I love personalizing cards. The selection is great and always getting better and I've just found a funny card that I'm still giggling about, my boyfriend will love it!
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Nearly a disaster

I have used Moonpig now for sometime and things had always gone well. Unfortunately today I had an email that the gift I had ordered over a month ago for dispatch today was unavailable. LUCKILY I checked my email in time and have ordered a different thing that will hopefully arrive on time. If I had been at work for the day then a special family member would not have received a present from us. They sent the card out and said that would be complimentary but as the gift I ordered would have had a free card with it, sadly this is no compensation at all. I ordered several gifts and cards via Moonpig and hope that I don't get let down again. Before that I had been very pleased with my cards and goods so hopefully this will be an isolated incident.
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Brilliant company

I have used Moon Pig many times and every card I have ever sent via Moon Pig has always arrived on time, there has never been a problem. I will always use them and recommend them.
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customer service beyond the call of duty .... thank you

I messed up my order rang them this morn and their lady was so helpful totally sorted it out for me n saved the day
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Well done Moonpig !!

All the greetings cards that i have ordered have arrived on time. i have not had any problems. people always comment on the cards they received, Moonpig has saved me from standing in a shop looking for cards when i can just sit at home and browse at my leisure its that easy.
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To make your occasion card gift big, through stacks of cards no need to dig, just log on to the computer and twig you'll find what you want at moonpig

I got a card for my sister for her birthday on this website called moonpig, it was deadly all i did was pick the card i wanted then load up my picture and done sent the card out to me within the week, a little bit more expensive than buying one in the shop but worth it, she loved it, i got a funny one but they have them there for all occasions, you should go and have a look but oder them in plenty of time just in case
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Messed up order for 25th Anniversary

Vase arrived, no flowers. Paid £120 for wedding anniversary flowers. Gutted!
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Excellent!!! Does what it says on the tin!!!

3rd card sent without any problems. I love the way I can choose from a wide range of templates and use my own photos to make it personal. The wife loves them and my Dad uses them as well. It's a bit concerning seeing the negative feedback regarding lost cards and bad gifts but I've had no worries just using the cards.
Thanks Moonpig!!
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Quality of gifts could be better

I ordered a heat and reveal mug and was surprised with poor quality of print and mug in general. Given the fact that moonpig still charges a premium price, I was disappointed.
Otherwise moonpig has been good with postage etc
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easy to use...great

Easy to use...always reliable and delivery is on time
Good quality and cheap!!! 😄
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Would not use Moonpig again.

I wanted to send my son a 30 th Birthday card, they took the money straight away out of my bank account, I ordered it in plenty of time as is was going to Australia, but he's never received it. The address was correct as he received other cards that was sent from England. Moonpig boasts about how quick they deliver their cards which in my case isn't true. I rang them up asked about my purchase and all they said was oh well we can send another card, well that doesn't help as my sons special birthday had gone. Very poor service and very expensive

Moonpig Details

About this company

Personalised greeting cards online with Moonpig.com. Choose from over 7,000 designs; printed and posted in 24 hours.

Visit Sales@Moonpig.com

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