Faculty-X reviews

Faculty-X reviews

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Excellent communication, great value and speedy delivery

Great company to deal with. Best price around on these homeplugs (Solwise 600mbps AV2). Had an email within minutes confirming order had been sent with tracking information. The homeplugs themselves are great too - much better than the first generation which i also own but had problems with as connection repeatedly dropped.
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Review by confirmed purchaser

Great service and product again

I bought two Solwise homeplugs a few months back, they work pperfectly straight out of the bax, so I bought two more!
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Review by confirmed purchaser

great service

Great comma. Great service. Thanks.
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Review by confirmed purchaser

Good fast service that delivers what they say they will.

I've used Faculty-X on three or four occasions. The kit turns up promptly. On one occasion I had an issue with one of the homeplugs (I think I mixed manufacturers) and after contacting Faculty-X they replaced the unit straight away with no hassle. They are also less expensive than the manufactures sites.
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Review by confirmed purchaser

The Homeplugs do just what they claim

Helpful advice and excellent service (2nd purchase)
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Review by confirmed purchaser

Recommended supplier for electronics.

Recommended supplier for electronics.
Repeat customer.
Thank you.
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Review by confirmed purchaser

Top class service

What more do you expect from an online retailer? Great product and fast delivery ... all achieved by Faculty-X. No quibble returns, great advice and the cheapest on the market for the home plugs I purchased.

Will certainly be using again.
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Review by confirmed purchaser

Best Price by Far and Excellent Service

Ordered a Solwise Homeplug to extend my home network still further. Order despatched next day and received the following. I've bought a number of these elsewhere but Faculty-X excelled in all respects.
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Review by confirmed purchaser

Good price and delivered very quickly

Excellent service, delivered within 4 days of ordering over the Xmas period. I am a repeat customer and would not hesitate to use them again or recommend them to friends.
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Review by confirmed purchaser

Good fast service, when help needed was there, cheers

I needed to improve my wifi to a certain area in my house. Looking at discussion forums it was either TP-link plugs, Netgear wifi booster or Solwise units. According to the forums these where the best of the bunch. Ordered and by day two units had been received very good service. I started to setup the network but due to MY lack of knowledge I could not get the wifi to work as intended. Intial contact was by e-mail and Richard at Faculty-X was good in terms of response, unfortunately I could not get it to work and asked for a refund which is being dealt with. In my opinion the issue lay more with me and trying to reset the plugs and basically not being savvy enough as hard wire worked and I could see the plugs when wifi scanned.
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Review by confirmed purchaser

Brilliant product, brilliant service

Excellent company to deal with, product spot on, would use again.
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Review by confirmed purchaser

Solwise wi-fi with lan units excellent units with quick well packed fast delivery

If you want mains homeplugs @500 mbps do not waste time at other outlets! Faculty-X has identical internal hard ware as other units costing far more. They look good and they work well. Cleared up my 'dead Wi-Fi space' and linked directly to my smart TV by wire. Very nice units
John
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Review by confirmed purchaser

Excellent service, speedy delivery

A great company to deal with. I asked for advice first to check I was buying the right kit to extend my home wifi. Very helpful replies and then next day delivery (even pre-Christmas) once I was sure what I wanted.
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Review by confirmed purchaser

Swift, superb service

I have made several purchases over time and still the quality, service and dispatch remain faultless. Perfect peace of mind!
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Review by confirmed purchaser

An efficient shopping experience

A returning customer - ordered my homeplugs and they came promptly, no problems. The FAQs on the website indicate that the Faculty--X people know what they are talking about and could help if things went wrong - but they didn't, everything worked fine out of the box. Just one comment - it would be nice if the answers in the FAQs made it clearer which question they are answering!! A bit more structure and better search would be useful.
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Review by confirmed purchaser

Up to their usual high standard.

I have always used Faculty-X as my supplier of Solwise Homeplug devices and I have always been delighted with their prompt and efficient service, as well as the quality of the Solwise products.
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Review by confirmed purchaser

Superfast delivery and lowest prices on the net.

Ordered a solwise PL-500AV-REVW ethernet wireless plug to add to existing network.Package was delivered earlier than expected and was connected within minutes to my secure network.These plugs are superb, getting around 240 Mbps on both plugs at the other end of the house when streaming from pc.
Wireless speed is as fast in the back room downstairs through the wireless plug as it is sat next to my router upstairs.
If you want fast wireless and media streaming throughout your home use these!
Easy to set up and no more weak wireless connections.
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Review by confirmed purchaser

Excellent product and delivery

Purchased Homeplug AV which worked out of the box and transformed broadband connectivity in our home.Problems with wi-fi router resolved with cable between computer and mains network adapter now able to support internet connection.Easy to install and use.
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Review by confirmed purchaser

Good service

Good and quick service
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Review by confirmed purchaser

Long Delivery Time

The homeplugs I purchased took about a week to come.

Neither were they the ones that were pictured in the image when I purchased them, however what I was sent worked fine with the network of homeplugs I have so nothing lot.
Faculty-x

Reply from Faculty-x

Hello Simon,

The 3-5 day delivery service is usually a bit quicker then stated, we find on average 2-3 working days, but in the run up to Christmas this can slow a bit.
The goods still leave us straight away but Royal mail does tend to strain at the seams a bit due to demand, this is still the best option we find to keep the prices low for full UK delivery without weight any restrictions. We do offer next day courier service if they must arrive quicker but at a few pounds more.

As to the wrong goods being supplied, this really should not be the case, sorry.
We try very hard to get every order perfect, can you send a picture of the goods you received to we-care@faculty-x.net so we can see what you have got.
If they are a superior product you are welcome to keep them, if they are lower grade item than ordered we will refund you the difference if you are happy to keep them or arrange for them to be swapped over to the correct item if you prefer.
This of course will be at no extra cost to yourself.
Again we are very sorry.

Faculty-x Details

About this company

Networks the easy way with Homeplugs & WiFi

Visit Faculty-X

Contact information

Call us on: 020 3239 6201
We live here: 23 queen street
co7 0ph Colchester
United Kingdom

Category

Hardware

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