Alpharooms reviews

Alpharooms reviews

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About

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Review by confirmed purchaser

Brilliant site

Very good site, easy to find and compare accommodation. Very good prices, cheapest I found. Will definitely use again.
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Review by confirmed purchaser

Excellent value for money

Easy site to navigate and booking process was clear and quick
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Review by confirmed purchaser

easy peasy

So easy and simple to use the website, great prices too.
All in all a great experience and we all know first impressions count.
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Review by confirmed purchaser

Excellent service with reasonable prices

We were a bit concerned when we booked through alpha rooms for the first time, but they came up trumps everything ran smoothly taxi's waiting and an excellent Hotel. I would have no problem in recommending them to my friends and family.
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Review by confirmed purchaser

Holiday Booking

I have been using Alpharooms for a number off years and always find their site friendly and inviting, and if you make an error they will help you rectify it, and with their low deposit and spread payments it suits every pocket, so i will be using them again and again.
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Review by confirmed purchaser

tried the rest now I use the best

Alpharooms is the no hassle site that I use all the time.Best price best service and trouble free every time
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Review by confirmed purchaser

It's so easy to book with them every step of the way

From selecting date to securing our holiday the process was so easy and no hassle at all as we have done many times book with them and we will be making all further bookings with them
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Review by confirmed purchaser

great company

I found it easy to find what I was looking for convenient payment options
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Review by confirmed purchaser

Disappointed

Hi I booked a hotel thro alpha rooms as I was covered for cancellations but after paying and receiving booking info I found out I had been transferred to another company which didn't give any refunds for cancellations so very disappointed with Alpha rooms
Mrs j romain
alpharooms.com

Reply from alpharooms.com

Dear Janet Romain,

Thank you very much for your feedback. We appreciate any comments from customers regarding their experiences as this enables us to improve the quality of our services.

Please be advised that at the time of the booking it was advising you on the website for the chosen room type the cancellation terms before you proceed with the payment as well as the third party it will be booked through.

If you have any further queries please do not hesitate to contact our dedicated customer service on 08719110030.

Kind regards

Alpharooms
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Review by confirmed purchaser

This company were recommended by a friend and I've not been disappointed.

I was very unsure about booking my holiday/flights and transfers separately, but using alpha rooms.com which came highly recommended by a friend, made everything easy and hopefully the holiday will run as smoothly as the booking procedure.
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Review by confirmed purchaser

Alpharooms - the best!

We are going away and booked somewhere else but didn't want to go due to distance from airport - 5 hour journey to resort - alpharooms advised how to change our booking to go to another country - most helpful - would recommend anyone to use them!
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Review by confirmed purchaser

Alpha rooms Oh YES!!!

after trawling through other sites alpharooms came up tops in price and choice - then to put icing on the cake the phoneline staff person was so helpful I cannot thank her enough.
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Review by confirmed purchaser

Easy to use

Easy to book would recommend to others
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Review by confirmed purchaser

Simple, fast and cheap. GREAT!!!

Alpha rooms has the best options when your trying to book a hotel room, most other sites make it difficult when your choosing room options such as occupancy and board options. With alpharooms it's simple, fast and always one of the cheapest.
I've used them on my last 4 holidays and I've never had a problem.
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Review by confirmed purchaser

Good Prices, Good Service, the rest is up to me.

With excellent prices, a superb range of holidays and an easy to use website Alpharooms ticks all the boxes. No need to look anywhere else if you want the best then it always pays to go to the best and that's what Alpharooms is.
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Review by confirmed purchaser

Fab-u-lous service

This site was recommended to me by a friend. I usually book a package deal with a travel agent. This time though I have done it all individually and saved a whopping £300!!
Happy dayz....
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Review by confirmed purchaser

ALPHA ROOMS FOR RELIABILITY

I have booked with ALPHA ROOMS many times in the past and will continue to book with them in the future. I have always had a good service with them.
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Review by confirmed purchaser

Used them before, will use them again.

True to word - cheapest hotel site that I can find.
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Review by confirmed purchaser

Was very easy to use and cheapest prices.

Easy to use site and after looking through others the prices were the cheapest.
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Review by confirmed purchaser

terrible

Was promised a refund after alpharooms booked me into a hotel when the hotel didn't actually have the room. I had to sleep in my car and Alpharooms took no responsibility for it. Terrible service.
alpharooms.com

Reply from alpharooms.com

Dear Mr Simon Thornell,

Thank you very much for your feedback and we are sorry to hear that the service you have received was not satisfactory. We appreciate any feedback from customers regarding their experiences as this enables us to improve the quality of our services.

Our customer relations department dealt with your complaint, but unfortunately they were not able to find a suitable resolution. I can only apologise that you were unhappy with the response and can assure you we give careful consideration to every complaint received.

Once again please accept my sincere apologies for the inconvenience this situation has caused. We are always looking for feedback on how to improve our service and your comments will be investigated.

Kind regards
Alpharooms

alpharooms.com Details

About this company

Visit Alpharooms

Contact information

Call us on: 0871 911 0030
We live here: Alpha International Accommodation Limited, 261-263 Ecclesall Road
S11 8NX Sheffield
United Kingdom

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