Alpharooms reviews

Alpharooms reviews

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Review by confirmed purchaser

SO FAR SO GOOD!!!

Booked an all inclusive holiday via Alphrooms. Never booked an all inclusive before! Customer service at Alpharooms has been excellent. Everything is explained very clearly. I changed my booking to add one more night at hotel - it was sorted by Alpharooms immediately. I'll be back on this site nearer to my holiday (in July 2014) once I've printed my travel documents...
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Review by confirmed purchaser

BRILLIANT!

It is the first time I have booked with Alpha Rooms and I am really impressed with the ease and quickness of making the booking. I am travelling in June, staying in accommodation I have previously stayed in.
The fact that you can book with only a £10 deposit and pay in installments is brilliant (I don't know of anyone else who allows you to do that). I wished I had looked at booking a flight with the accommodation - I could have saved myself some money, but at least I know for next time.
Highly recommended.
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Review by confirmed purchaser

Simple to use and value for money

Alpha rooms never seems to disappoint. Simple to use and value for money, you can't really go wrong.
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Review by confirmed purchaser

Very bad.

Very very disappointing when it comes to try and speak to someone. Waited over 40 minutes without success.
alpharooms.com

Reply from alpharooms.com

Dear Mr Downing,

Thank you for your feedback, due to the season we are experiencing a high volume of incoming calls which we are answering as quickly and effectively as possible. With regards to your query you are able to book transfers via our website or by speaking to our sales team directly.

Kind Regards
alpharooms
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Review by confirmed purchaser

overpayment

Very impressed with the way Apharooms dealt with the double charge of my room. As soon as the error was spotted I emailed them & the problem was immediately sorted. Thanks David
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Review by confirmed purchaser

nice and easy simple to deal with

When you are looking to book a holiday try Alpharooms before you do anything
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Review by confirmed purchaser

very good site and online experience

Very easy site to navigate around easy to find whatvyoure looking for brilliant
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Review by confirmed purchaser

Bookings - Easy : Customer Service : Excellent - Worries - None.

I have used Alpharooms on several previous occasions and have found them to be No. 1 in terms of reliability, service and customer relations. Would have no hesitation in recommending them to you.
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Review by confirmed purchaser

an experianced company with customer satisfaction at the top of their list .

having not dealt with this company before I come across them on the web ,my initial contact was to see if they knew if I could arrive early on the day of check in and park up and return later to check in ,they contacted the hotel confirmed that this would be ok providing there was a space , I then was asked if I wanted to book through them , this was painless and friendly and in a language I could clearly understand (English) which did make a very pleasant change from the norm .yes I will use again as the need arises .so now all that remains is to see if the hotel matches the same quality of service I got from Alfarooms .thanks.
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Review by confirmed purchaser

Best hotel rate on the market for me

Last week I booked a 15 night holiday in Majorca. As I knew the hotel I wanted having stayed there a number of times previously, I had been researching the market over the course of the last 4 months comparing rates. During that time the rates fluctuated, but Alpharooms remained the most competitive. Not only were they the most competitive, but they dropped €275, which I booked immediately. Rate has since risen marginally.

Booking was very straight forward, but because clarification was required on a small point, I needed to ring them - email was not sufficient. When I got through, I was told there would be a 20 minute wait. This 20 minutes turned out to be over half an hour. Hence the 4 stars - if it wasn't for this it would be 5 stars.

Other than the difficulty in contacting, I found them easy to deal with and competitive.
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Review by confirmed purchaser

Perfect everything went as planned

everything available as booked and at 30% cheaper than was available elsewhere.will use again
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Review by confirmed purchaser

I can't fault Alpharooms

I prefer to book my travel and accommodation separately, and always use alpha rooms, I still check other sites for bargains but have never got an apartment cheaper. An eg of that is I saw an apartment I was interested in advertised on another site for the whole package price of £313 for flight and apartment for Egypt in November this year, I contacted them and was then quoted £296 per person for the apartment alone, I had already seen the apartment on Alpharooms for £134 per person, All inclusive, I told the other operator who said that Alpharooms could not possibly do it for that price. well they have and I have booked it, I'm also going to Majorca in May staying in An apartment booked with Alpharooms. I have never ever had any issues when I have arrived at my accommodation and will continue to use Alpharooms. Also if you need to contact them for any reason the staff are fantastic, so helpful and nothing is too much trouble. They are definitely 5 stars :-)
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Review by confirmed purchaser

Fantastic until you try to alter your booking!

I have used Alpharooms for years and have always been happy with every thing especially their prices, however in January I tried to change a booking and needed a holiday just from the stress that caused! Cost me £20 in phone charges....having said that I have just booked with them again! So if you defininitely aren't going to change your plans they are great!
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Review by confirmed purchaser

Alpha the name service the same first class

Used Alpharooms before, good experience prompt supply of Emails with vouchers. Not too happy having to pay full amount 9 months before holiday date.
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Review by confirmed purchaser

very good service

couldnt be better
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Review by confirmed purchaser

I always find great deals and value using alpharooms. Excellent service and reliable too.

Alpharooms is a really good website when looking for a hotel on a budget especially. Great deals to be found here.
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Review by confirmed purchaser

great site easy to use

i go back to alpharooms again and again
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Review by confirmed purchaser

Easy booking experience

Easy to book, competitive rates
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Review by confirmed purchaser

Failure to get into "MY ACCOUNT"

Ever since I booked the Holiday, I have been unable to print my accommodation vouchers............WHY?
alpharooms.com

Reply from alpharooms.com

Good morning Mr Shaw.

Thank you for your feedback.

I am sorry to hear of the problems you are having accessing your account.

Please note for suture reference you can contact our customer service team by phone or by email through our support centre. If you are unable to print your vouchers a customer service agent will assist you with any of your queries.

Kind regards
Alpharooms
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Review by confirmed purchaser

try alpha rooms to book your next holiday no hassle at all.

we have been booking through alpha rooms now for many years and we have never had any problems at all this is why we always use this site.

alpharooms.com Details

About this company

Visit Alpharooms

Contact information

Call us on: 0871 911 0030
We live here: Alpha International Accommodation Limited, 261-263 Ecclesall Road
S11 8NX Sheffield
United Kingdom

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