Myprotein.com reviews

Myprotein.com reviews

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Had an excellent experience.

I've been purchasing from MP for a long time (2 years now). The shipping time is always outstanding: I always get my package at least 2 days ahead of the expected delivery date, which is great. The quality of the products has never let me down. Proteins seem to do their job well (I'm not an expert) and BCAAs do give me more energy. Overall, I can only say I'm very satisfied with my purchases.
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Other money grabbing companies take a leaf out of myprotein customer services!

From start to finish the services received was first class, too actually send out my goods on a Sunday was beggars belief as I received them the next day, could not believe it. I was informed all the way.

Definitely gets my vote hands down.

This is how you get repeat service by having the customer at heart and not thinking about the next quick buck. Not rocket science.
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Simple and easy order

I really liked your new design on products and the website. The simplicity behind all the website and product design made a clear look and easy to find/buy stuffs.

In another hand, to my country(in this case Portugal), you have a disadvantage to others sites that resides in Spain for example, where i can make an order with just 25€/35€ and have free delivery. I know you have oversea problems but i just wanna warn you guys to have conscious about this disadvantage.

Really liked your products and definitely will make another order in a near future.
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Proper service

It took a little longer to deliver goods, probably because of the special discounts.
Otherwise a superb service.
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Amazing as always

Would completely recommend, always super fast delivery, never any issues.
Great prices & good deals.
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My Protein Excel yet again!

I've placed many an order with My Protein, and each and ecvery ime the service offered is second to none. Excellent as always.

As for the product, a great flavoured protein, mixes well, and does exactly what its says on the tin. Another great product from My Protein
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Great website terrible courier service from yodel

Hello,
I've been buying protein offline and online(amazon) from I was 16 and always like to try new products and I've never had such a bad courier service before until this order. Yodel quote "couldn't access my building" Yes its a private apartment complex requiring myself to buzz the courier in but there was no attempt by yodel to contact me and say via text or phone that the package would be delivered on X date. So I had to attemp to contact them by phone which was just a robot and I couldn't get through to any fellow human beings.. I thankfully found a customer service yodel account via twitter so a lady there took my mobile number and I was able to tell her to tell the courier the specfic code to get access into the building... If I didn't have to make this conveniant effort to get into contact with the courier then I would've gave yourselves a 5* review but I find it hard to believe how amateur like of a courier service your using when the product range and service your website providess is second to none. Failier to provide a better courier would simply put myself and others from future purchases which is unfortunate because I enjoy using your website. If you could therefore add a notes section for special delievery needs such as myself then this would drastically reduce the probability of future issues occuring. I hope this review was of value to yourselves and hope to hear back from you in the near future.

Regards,
Ryan McLaughlin.
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the best value for money world wide with many brill discounts and offers.

I recommend that you go to my protein site for all your sports nutrition products due to the fact that its value for money products. Its also got lots of information on the purchase you looking at with good posative and fair feed back. Final the delivery service they provide is good with continued up dates to your email acount, and overall qwick and consistent.
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Good, quick service and excellent website.

I've been using Myprotein on and off now for about 5 years and the products I receive are always consistently good and of a high quality. The website is easy to use and the point of purchase is quick and painless.

The only down point I would make, would be that the prices are frequently becoming higher and other companies are becoming increasingly more competitive, which has meant that I will sometimes use some other companies to get my supplements. The reward scheme that you currently offer, does not particularly benefit any long serving customer.

If I was to make a recommendation, it would be that anyone who had spent a certain amount with your company/ repeatedly used or is a long serving customer for x amount of years, should receive some sort of loyalty card that gives them added incentive to repeat purchase. This would keep your longer serving customers happy and they are likely to be the ones placing larger orders too, so it would be win win.

Hopefully that helps.

P.S - I'm currently a BA(Hons) marketing student due to graduate in May. I'm currently searching for a Marketing role in a company and if Myprotein were currently offering a position of this kind, I would be hugely interested.

Thanks,

Chris Young
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Excellent Service

Second time using MP and was impressed with both the prompt service and how it was packaged. Only slight problem which was more down to the way the products are made was that the bag that the whey came in had a split in it so I ended up with a fair bit of the powder along the bottom of the box (and it took me a few days to realise where the hole was). Luckily I had kept the last bag so I just poured the remainder into the other bag and problem solved. But all in all, would definitely recommend MP again.
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Good service, good protein!

I love Myprotein. Comparatively cheap (although all protein is expensive). The instant oats are great! Not sure about the Pulse V4- have tried other pre workouts that work better for me.

Website is easy to use and delivery is fast and on time!

All in all a cracking company.
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Perfect Service. Great Quality Products

I cannot fault the products I receive from MyProtein.

They taste better than any I have tried and delivery to always next day with a text from the courier with an hour window so you're not waiting around.

I have used MyProtein for the past 18 months for my training goals and nutrition needs. I cannot recommend them enough.

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last 2 orders very slow to arrive

Usually very fast delivery but last 2 orders very slow to arrive. Ordered 5kg protein on 31/3/14, arrived on 9/4/14.

Normally my order is here in a maximum of 3 days.

product is excellent as always just very disappointed with delivery times
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dissatisfied

I like myprotein so much, but last two times - order 38352129 and 38520639 was problem with my order. In a first and second case you forgot to indicate my phone number ( and first 3 times it was without problems), DPD could not find me and deliver my package on time. It's a big problem for me because I am preparing for competition and I can´t be all day at home because of package. In order 38520639 I had also peanut butter, which was leaking in the box, but the box wasn´t broken, what is mean it didn´t cause DPD. I have also photos of it. So, what now? I can´t send you butter back and also I hope there will be no more problems with number.
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Excellent!

Bought the impact whey and creapure capsules recently. I would say that the protein tastes really good but I would like it to mix better with water when using just a spoon to stir (comparing with Optimum Nutrition Products that I'v always used until now). That's why the 4-star rating.
With creapure capsules, no more sulking early in the morning to chug down the bad tasting creatine powder!!
Also bought a shaker which is probably the best I'v ever used up until now. Highly recommend it!!
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Works fantastic!

Excellent, quick service and delivery. Products of exceptional quality. I got the Impact Whey protein shake and the Thermopure tablets. The tablets have considerably enhanced my energy levels for exercising (and in general), I am now able to lift a lot heavier weights (over 90lb which is not bad for a 8st 8lb girl!) and complete classes without feeling shattered 20 mins in! Now doing 2-3 gym classes per evening - spin, body pump, etc., and my own cardio sessions. The protein shake has been brilliant in reducing my recovery time also, plus it tastes delicious! Would highly recommend all products (have sampled some a friend had ordered and they were fabulous too) and highly recommend this company - products are excellent price for excellent products.
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Good service however not a fan of the Milk Protein Smooth

I have been a consistant user of myprotein and myprotein products, usually purchasing the Impact Whey Protein, or Impact Whey Isoltate Protein, both are great, consistancy is great, flavours are also brilliant. I decided to purchase the chocolate flavoured Milk Protein Smooth to take at night prior to sleep however was very disappointed at the consistancy of this product and the taste. I have found it very difficult to consume but try my best to stomach the taste. I expected this product to have a reasonable taste and thickness like other products but no matter how much water or milk is added to the protein, it remains lumpy and the taste is very subtle.

I would recommend myprotein's other products however definitely not the Milk Protein Smooth. As for results I have only been using it for around a week so cannot say. I even bought the 2.5kg bag presuming it would be to my liking!
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Very good products and excellent value, Yodel delivery service are awful please do not use.

Hello,

I can have no complaints about the products I have bought from you with the quality and value for money as they are both excellent.

However i have made 3 or 4 orders with you now from ebay and from your website and each time it is delivered by Yodel and there service is awful and they have no contact information to complain to them. every package has been damaged but luckily inside no damage to your items, and I work self employed from home and they have never tried to ring doorbell once and every time leave parcel either on the step or in the bin and with sometimes no card through the door advising. If this happens again I will not order from yourselves anymore and request a full refund as the delivery cannot be trusted.

But to reiterate your products are the best i have ever used.... Just use a different delivery service!!!!
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Very fast delivery, good prices, great quality

The Best store to buy supplements in Europe, good prices, great quality with a big range of supplements. For me the only choice.

Myprotein Details

About Myprotein

Myprotein is officially the UK's number 1 Sports Nutrition brand. We offer a huge range of sports and fitness supplements for both men and women. At Myprotein we not only offer the highest quality products but also have great low prices with our price beater promise. And we are committed to providing the best possible customer service experience which is why we appreciate your feedback so much.

Visit Myprotein.com

Contact Us

Call us on: UK: 0845 094 9889 (Local rate)
We live here: Merdien House, Gadbrook Park , Gadbrook Way
CW9 7RA Northwich
United Kingdom

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